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PC Specialist Reviews

4.8 Rating 5,731 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Great experience overall with my order from PC Specialist. Site is easy to understand an helps build your dream PC quick. The time for delivery is quite large, took 12 days I believe, but they make it clear why and share the various stages your PC is at, even a 3D preview of it once its been assembled. Overall, very happy with my machine and the choice of buying from here :)
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Posted 2 years ago
Great service - kept up to date at every stage, so knew when my PC was being built and tested. I now have a great mini PC and a nice 27 inch monitor. For the spec I asked for, even if I paid extra for a mini PC (sits in the palm of my hand), I think great value when compared with the "High Street". So far, no quality or build issues. Highly recommended.
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Posted 2 years ago
Have purchased a gaming computer for my son and a laptop for my wife..really decent company nothing to much trouble..had a small issue with power lead for laptop ..phoned customer service and had new one sent out same day ..well built good parts used affordable price ..thankyou ..keep up the great work ..m smith happy customer ..
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Posted 2 years ago
Reliable, performant laptops and great service if there are any problems. Have used for 4 machines so far over 7 years.
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Posted 2 years ago
Great service and good value products
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Posted 2 years ago
Used pc specialists multiple times and they always deliver a good product. Customer services are always helpful and the products I've had over the years have been great.
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Posted 2 years ago
I used to build and repair PCs for a living, but things move fast in IT and I didn't want to spend the time researching the latest tech and compatability so decided to get a system built for me. Can't fault anything. Great build and delivery.
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Posted 2 years ago
Good laptop, built to spec and delivered ahead of schedule. Excellent value, would always recommend PC Specialist
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Posted 2 years ago
This is my second order from PC Specialist. The communicating during the build is great, the quality of the machine is excellent and the best part is how easy it is to log into your account and see what upgrades are available at a late date.
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Posted 2 years ago
The delivery driver left nearly two grand of equipment on my front door step on Saturday despite my saying I would be away for the weekend and arranging for the delivery to be on Monday.
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Posted 2 years ago
Having previously built my own PC’s and was considering doing so again this time I out of interest looked at PCSpecalist having been recommended to them by a colleague. The web site is super easy to use, in particular the custom build section which will highlight any problems with your selections when you press on proceed, including recommending downgrades that are unnecessary to save you money! Had a couple of queries and the sales staff are very efficient and knowledgeable, answered my question quickly and accurately. Email notifications at all stages of the build and delivery were great. Build and delivery time were within what had been quoted. The PC arrived very well packaged and was easy to set up. I really cannot fault the build quality very neat and the performance actually is better than expected. Also they sent me all unused cables etc, great as I had a couple of HD drives to the system to add myself. i could go on and on, but in short I highly recommend PCSpecalist and am in the process of ordering a PC for a friend from them, what more can I say. A++ for service and quality.
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Posted 2 years ago
Easy to use website, good specification laptop, fair price, came within delivery window. Thank you.
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Posted 2 years ago
Easy to use and configure, Product was made quickly and well within paid timeframe.
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Posted 2 years ago
Easy to use website that made choosing which components very straightforward, smooth process throughout and communications were great so you knew what was happening when and based on my experience of costing very similar builds on a number of different website, I didn't find anything cheaper. Once the PC arrived, clear instructions about setting it up and it's now working brilliantly and up to my expectations.
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Posted 2 years ago
Good quality and decent price.
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Posted 2 years ago
Excellent, prompt and everything that I would have hoped for!
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Posted 2 years ago
Very disappointed with the quality of the build and the PCS so called quality control. £1500 PC was delivered with clearly visible bare wires, most likely the insulation stripped off during the build when they were pulled through the metal holes in the casing, fortunately these bare wires were nicely cable tied to other system cables and so luckily just avoided touching the metal case and blowing the motherboard. The GPU support bracket was installed, just a shame it was not adjusted to actually support the GPU card, a 10mm gap between the bracket and GPU should have been quite visible to the builder and QA inspector, the adjustment was tightened so its not something that changed during shipping. I specified an extra case fan in the order, this was fitted blowing directly at the exhaust fan, not only making it completely ineffective but actually making the case cooling worse as it reduced the effectiveness of the exhaust fan in removing the hot air from the case. The reason it was fitted where it was seems to be the length of the fan wire being insufficient to reach any other connections on the motherboard, so rather than install it properly with a fan extension wire they just took the easy option during the build. The PCS case is actually quite nice quality (PCS PRISM-X ARGB MID TOWER CASE), it is a shame however that the 3 front fans only operate at full speed (SATA supplied) with the mesh panel at the front too small to allow all three fans to draw in enough air to function effectively. All the other openings seem to have nice dust filters, just not for the intake of the 3 front intake fans so its going to be a very dusty system inside with the front fans running full speed all the time with no dust filter (let alone the unnecessary noise and energy consumption). Customer support was very good, its just a shame that the build and QA were so poor. Other than the issues above, the PC is good with the GPU & CPU fans inaudible over the noisy front case fans even when gaming. However it really should not be up to the end user to open up the PC and check for multiple build faults.
PC Specialist 1 star review on 16th October 2023 PC Specialist 1 star review on 16th October 2023
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Posted 2 years ago
I appreciated the update emails which reassured me the build and delivery was in process.
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Posted 2 years ago
Bery happy, well built, delivery time was good and works very well.
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Posted 2 years ago
the communication was great
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,731 reviews