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PC Specialist Reviews

4.8 Rating 5,731 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Great company to deal with. Fast service and just want I needed for work. Be sure to give them a call to discuss any questions you have before placing an order, they are very helpful and understanding.
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Posted 2 years ago
I would would 101% recommend PC specialist. My sons gaming tower arrived. The build is of excellent quality. The price i think was really decent for what i ordered (specs), even though was slightly out of my budget, but i know know this has been made specifically for what my son wants to play on it, so is definitely worth it. The customer service is 10/10. They have time to explain things to their customers. They are very helpful, friendly, kind and dont try to rush you off the phone. They recommended what specifications to go for, by going on what games my son wants to play. They didnt try to oversell me anything either. Unfortunately i found one of the feet on the tower was cracked when i had opened it up to have a sneak peek to measure it up for a desk i wanted to get, but i phoned up, and they were more than helpful. I wasnt angry about the situation as things do happen, and I currently am waiting for a replacement foot to arrive. I have no idea how to do it myself, but the email i received today said i can phone and they will help me. Communication was prompt aswell. Cant fault them at all. Came well packaged and was built and delivered within the time frame they gave. I will do another review with photos when i have switched it on as its for my sons birthday which is up coming.
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Posted 2 years ago
computer blue screened after 5 hours then kept switching itself on and off could'nt even access the bios, it has been returned and is awaiting repair . Cost me 5k so i'm not happy
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Posted 2 years ago
PC specalist has been fantastic in the past, however, I recieved a computer with what I believe is a faulty motherboard. I am currently in the process of returning the PC for this issue to be fixed. Cusotmer Service - The customer service is 10/10 they were able to help me with all the issues I was having/seeing. Price - I believe the price of the PC was reasonable as I was unable to find custom built PC's for the same price. Delivery - Sadly when my delivery had arrived it was water damaged. The delivery itself arrived within the outlined time frame. Returns and Refunds - Currently the process seems seamsless and they are happy to accept my return as I exaushted every avenue when trying to fix the PC with their support team help.
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Posted 2 years ago
Very pleased with my new PC. It arrived within the specified time period and initial Set up was easy. I had a few minor questions that I emailed but they were answered fully within a day or so. Overall, I'm very happy with my new Intel/Windows PC. I would definitely recommend PC SPECIALIST if you're prepared to wait a few days for a quality build.
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Posted 2 years ago
Was completely brand new to pc and had excellent help from the team in discord putting together my first build
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Posted 2 years ago
I bought a pc from pcs and had a lot of problems. I was without a computer for several months until they repaired it and when they sent it back it was still not as it should be. Not to mention customer service, a bunch of idiots who have no idea how to do their job. bad experience
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Posted 2 years ago
Not quite sure how to right this review. I specced and bought a Elimina Pro Series: 16" gaming laptop with AMD Ryzen 7 Eight Core Processor 7735HS, 32GB Corsair 4800MHz SODIMM DDR5 and NVIDIA® GeForce® RTX 4060 - 8.0GB GDDR6 Video RAM - DirectX® 12.1. I bought ot for games like Starfield while I'm away from home. No matter what I do with the graphics settings in game in makes no difference to the visual experience and while it's running the game, the fans are running at max chat it sounds like there is an aircraft taking off in the room. I have to wear my sound cancelling headphones to be able to hear the game and can still hear the fan noise in the background. The game loads fast and there is no stutter or lag but the noise and disappointing graphics are a negative. Not managed to play any other games on it yet to see if it is just that one game, but I thought this machine should be more than capable of supplying a better experience than a console. PC Specialist themselves were great with processing the order and getting it shipped.
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Posted 2 years ago
So on the hole was very pleased from ordering through to playing my first game other than unfortunately the riser rail I think they call it was broken in transit so when we first set the pc up it couldn’t detect the graphics card. On contact with pc Specialists they sent us out a new rail and gave us permission to change it without affecting the warranty. It’s working perfectly now so although frustrating at the time not really anyones fault and dealt with positively.
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Posted 2 years ago
So far very pleased with all aspect of the purchase from ordering to delivery to set-up.
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Posted 2 years ago
Easy website to navigate with a wide choice of components at competitive prices. Kept informed throughout the build process. Quick delivery and well-packaged.
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Posted 2 years ago
Great products, great prices, even better communication about purchases, compatibility and delivery!
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Posted 2 years ago
Using PC specialist for the first time and I can definitely say my pc is brilliant highly recommended for anyone
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Posted 2 years ago
Very happy with the service, from the the first time that I call them to get my cote and the pc delivered the service was top!!! Can't fault them with anything the price was what I aspect, no issues just plug and play!!! Really recommend and will not hesitate to comeback!!!!
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Posted 2 years ago
Have used PC specialist for all business and personal laptops since 2017 and am always hugely impressed with what you get for your money. Recently just bought a laptop for my daughter at Uni and according to our company's IT support team there is now way we would have got a laptop that good for the price anywhere else. Happy daughter, happy mum! Big shout out to Thomas Owen who I spoke to on the phone and who helped with great advice in order to build a laptop my daughter absolutely loves. he was so knowledgeable, patient (with me!) and passionate about his job. thank you Thomas!
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Posted 2 years ago
My son is very happy with his new PC. He received what he want.
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Posted 2 years ago
The web site was very easy to use. As i don't know too much about computers the fact that the site showed any incompatibilities in my choices was fantastic. It went as far as to say the power unit I chose was over-powered for the system. I received lots of updates as to the progress of the computer build. One mail even showed a picture of the completed unit. Delivery was quick and the packaging was really good with strong boxes being used. The inside of the computer was packed with foam ensuring no damage to delicate components. The computer looks good and works fine. I am really pleased to have used PC Specialists as my computer supplier.
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Posted 2 years ago
I have never experienced as much transparency concerning customer service as I have with this site. My pc is great, I’ve had no issues, and I will definitely be ordering again once it’s time to upgrade. Thank you to everyone who dealt with my order :)
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Posted 2 years ago
Wow, My Pc arrived which for where I live (remote island of UK) is amazing already. It worked as soon as I plugged it in and all I had to do was update some drivers and the O/S. It looks exactly as seen on the site as well. With loads of free updates regarding the making and transportation. It's awesome
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Posted 2 years ago
Love my new Laptop. Ordering was easy and delivery was a day earlier than expected. Very quick and efficient
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,731 reviews