Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,731 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Great UI to configure my Laptop. Seem to automatically take into account which parts are and aren't compatible together (e.g: wattage requirements and other components that need be compatible) My only suggestion would be to remove excess folders that were already in my root C: folder. (I suppose it was used for testing purposes) and also, it's probably the most boring package I've ever seen for any device I've unboxed. Not a huge deal, but that initial excitement of a new device is diminished.
Helpful Report
Posted 2 years ago
Website was easy to use, and built the perfect custom gaming PC for my daughter. Comms were clear at all stages of build, test and QA, and can't really find anything negative to say. This is her second PC Specialist PC, but the first time we'd ordered direct. Safe to say, it's the way forward now. So easy, even I could do it, and she's loving her faster gaming
Helpful Report
Posted 2 years ago
Easy to navigate website, clear warning such as a PSU not being up to spec with a graphics card or other items. 10/10
Helpful Report
Posted 2 years ago
PC was very quick to set up and worked perfectly!
Helpful Report
Posted 2 years ago
Came with no issues all works perfectly
Helpful Report
Posted 2 years ago
Very good service. There was a slight issue under testing. They phoned me up, explained the issue and already had a solution ready. Just wanted to confirm with myself. Was made very quickly and very well and I couldn't be happier!
Helpful Report
Posted 2 years ago
Service is good. Price is get what you pay for.
Helpful Report
Posted 2 years ago
Ordering and delivery seamless and my new laptop works great
Helpful Report
Posted 2 years ago
A top tier service as always. I've been using PCSpecialist for several years now for a range of devices to various different IT clients of mine. I've had minimal issues, and when a rare problem does arise - their support team is quick to respond, useful and happy to help. I couldn't recommend them enough!
Helpful Report
Posted 2 years ago
They built my pc for me and now I am able to play games and do work on it with no problem, the customer service was very good as when I took off my side panel to remove the foam and polyethylene foam I struggled to put it back on however after phoning up the phone service and talking to a PC specialist I was able to put it back on. Price was fair and delivery was delayed however when it arrived and came the pc was fine with no scratches or any problems
Helpful Report
Posted 2 years ago
An excellent service from PC Specialist. I ordered three laptops, a desktop and several monitors which arrived promptly. The specification for the price is far better than buying the equivalent computers ready-made elsewhere. The staff were very helpful over the phone when we requested information. Minor niggles included the clunky ordering system where one cannot order more than one item of any peripheral per computer, so a manual additional order needs to be raised by a member of staff over the phone (want to buy two mice when ordering one computer: too complicated for their automated system!). Also, the specifications generated make it difficult to work out which is a desktop and which is a laptop - simply labelling 'desktop' or 'laptop' would be a great help. Items I needed to return were dealt with efficiently, but each needed to be treated separately so it was overly bureaucratic. It would have been nice to have been informed that the monitors came with HDMI cables so we wouldn't have ordered these separately, especially as they were ordered over the phone at the same time! I hope PC Specialist addresses the limitations in their ordering system, and I thoroughly recommend them.
Helpful Report
Posted 2 years ago
Great service, quick build/delivery and very very helpful service from qoute to dispatch. I had some questions after my purchase and was helped by extremely helpful staff in the customer service dept. PCS is highly recommended by myself, this is my second PC from PCS and i would not use another company.
Helpful Report
Posted 2 years ago
Really quick and helpful with problems I had. All round superb customer service.
Helpful Report
Posted 2 years ago
Order came swiftly and with no problems. Great service, would order again!
Helpful Report
Posted 2 years ago
Easy ordering, any conflicts were pointed out before the order completed. Expected delivery date, seemed slow at first, but soon picked up pace to deliver on time. Great build and setup, although, as i had to add a few drives, took me a while to work out how to add the extra wiring (came with pc). Would order again from these.
Helpful Report
Posted 2 years ago
Very easy to order and the price was excellent for the specification of the laptop. The process of ordering was easy and delivery time excellent.
Helpful Report
Posted 2 years ago
There was an issue with a dent in the side panel of my case (clearly a DPD issue) and PCS sorted it out with a replacement very quickly. PC performs great with excellent idle and load temps. Very quiet, too!
Helpful Report
Posted 2 years ago
Could not be any more happy with the whole process start to finish. Customising my machine was so easy and smooth, then the production process is so transparent and quick! I love that I'm informed of the same of the person doing each stage - really shows that you have nothing to hide, and you take ownership. Loved the 360 preview once the build was done - really built up the hype! 10/10 would use again in a heartbeat!
Helpful Report
Posted 2 years ago
Very good service, kept me updated on my order progression, decently fast delivery, and the laptop itself is surprisingly thin and light given how powerful it is! Overall exceptional experience!
Helpful Report
Posted 2 years ago
PC was delivered on time, and I appreciated the preview images that were sent before it went to QA testing
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 5,731 reviews