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PC Specialist Reviews

4.8 Rating 4,922 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,922 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
Service is good as always with PC Specialist
Helpful Report
Posted 2 years ago
Very fast delivery and good quality pc
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Posted 2 years ago
PCSpecialist are (in my opinion) one of the most premium pre built PC companies in the UK. I've had 4 PC's delivered over the years and every time its been top notch. The only negative on this occasion was that some of the case screws weren't fully tightened. Not a big deal, but if you want a completely honest review, then this should have been picked up by QC. Awesome PC, will buy again.
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Posted 2 years ago
Very fast delivery and good quality pc
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Posted 2 years ago
Great service, even better build, thanks for the quick turn around!
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Posted 2 years ago
I used PCSpecialist back in 2013 I have now got my 2nd PC in 2023 see you all in 2033 for my 3rd. Would highly recommend to anyone
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Posted 2 years ago
Never had any issues with PC Specialists! This is my second custom rig from them! :) it was packed and shipped really well, it was easy to both set up and install and runs smooth!
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Posted 2 years ago
Excellent service, delivered ahead of estimate. I like that I can configure my Ideal PC, then PC Specialist will check things like compatibility and power requirements to ensure all the components will work together.
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Posted 2 years ago
The service I’ve received is class
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Posted 2 years ago
For a laptop compiled from pieces the delivery date wasn't long. The laptop arrived with a lot of padding for protection and true to the delivery time slot provided. The laptop is fast with all kinds og gadgets and tricks that I'm still discovering.
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Posted 2 years ago
Third time ordering a system from PC Specialist. Great systems at reasonable prices. And the customer support is amazing.
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Posted 2 years ago
PC was perfect! Delivery absolutely in time. I got a problem with the windows Key but the support resolved the issue in a bit
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Posted 2 years ago
They sell very good computers. looking on the Internet you can purchase very high spec machines for a very competitive price compared to shop prices. There after sales service is excellent if you do have a problem. The desktop computer I got was my second computer from them as I had a laptop a few years ago from them. An excellent company to deal with.
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Posted 2 years ago
OMG I am absolutely in love with my new laptop. It looks so stylish with the shape and lights. The only thing I wish I had done was to have 2 TB Drive instead of 1TB, But my partner suggested getting a plug in as I love top end games. Absolutely was amazed with service, kept me informed I was like a kid at Christmas could not wait. Thanks so much ☺️
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Posted 2 years ago
cracking job well done with zero problems.
PC Specialist 5 star review on 6th February 2023
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Posted 2 years ago
Having purchased from PC Speacialist previously on a few occasions I had no hesitation in ordering my super high spec laptop from them for my Desktop replacement. I work in a power hungry Pc environment and the new machine is handling it all very well. Thanks PC Specialist for your support and really good communications throughout the whole process
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Posted 2 years ago
The building of the PC online was easy to use. It took no time for the PC to be built and tested., less than 11 working days. Though I installed the PC at home myself, the team sent little handy PDF files on things to avoid catching you out. Very please with the overall service
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Posted 2 years ago
Completely happy with this service, this is the second PC I have had built. Would recommend to anyone thinking of having a custom PC built.
Helpful Report
Posted 2 years ago
The customer support was excellent, both before purchase when I asked for advice and after receiving the computer when I required assistance with the setup. I have only given 4 stars because there was a problem with Microsoft windows. But PC Specialist's technical support staff were very helpful and clear in their explanations of how to get this problem sorted out and talked me through the necessary process, so I would recommend the company to anyone who appreciates having a helpful technical backup. probably not the cheapest, but well worth it for the patient expert support.
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Posted 2 years ago
We are returning customers, having bought from PC Specialist several times, also recommended to friends and family. They have neve ever let us down. Our new computer was built according to our wishes. We took advice on what to put in. It was built in a timely manner, the timeline being updated regularly so that we were aware of the progress. It was delivered, very well packaged when promised, by a personable careful chap. Makes such a difference. We were set up and running within around three days, Bradley in Tech support was brilliant. Whenever we have contacted tech support, they are patient, kind and treat us with respect, not like total morons. We believe that we have an outstanding piece of kit, representing excellent value for money, built to our spec. We have never had to return anything to PC Specialist, so we don't know how that works. We shall come back to them should we need another PC. Thank you so much. Incidentally, we first came to PC Specialist having been recommended
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 4,922 reviews