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PC Specialist Reviews

4.8 Rating 6,100 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,100 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
An excellent company. This was the third PC they have built for me. Price very competitive and the customer service department is very helpful.
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Posted 2 years ago
I know a little about PCs and I knew what I wanted to have the best possible specs for the editing software I run for business. However, I also wanted one that would be good for personal use and gaming. PCSpecialist advised me on compatibility and the best options for my budget. I was so happy with the end result. Before ordering I even checked on other sites using the specs in the quote. It would have cost me £2000 more if I had gone to a competitor. Absolutely fantastic. Deliver went well too despite the fact it was a very icy roadside delivery on a pallet due to the size. This is my second PCSpecialist build and it won't be my last.
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Posted 2 years ago
The Team were super helpful insuring I got the best for my budget. I was given a budget by my boss for a PC that was capable of rendering 3D models in quality quickly. The whole build is superb and wouldn't dream of going to another company now. The only tiny gripe I have, and this isn't even at PC Specialist, is that the delivery was meant to be signed for and the DPD guy left it in the Foyer of my work and didn't get the signature yet claimed it was given to me.
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Posted 2 years ago
Great service throughout the pipeline, with very clear tracking of the progress of my order. PC was well-built and packaged for delivery.
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Posted 2 years ago
I have no idea about computers so purchasing a gaming PC was no easy task. I had lots of questions (some were probably silly) however customer services made me feel like every question was valid. Great service. I’m looking for to setting this up at Christmas and I’m confident any questions I have will be answered. Process was quick once I had decided on the PC and they helped find the right PC for my budget.
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Posted 2 years ago
Excellent service. I didn’t really know what I was buying as it was for my son. I came across pc specialist and used Google to to see what spec it needed to be. So easy to use and I have one very happy son. Fast build and delivery
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Posted 2 years ago
PC Specialist was recommended to me as the way to get the best value for money on the exact specs you require, and I agree that they're just that.
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Posted 2 years ago
Excellent service I had had my eye on a machine from another supplier when I stumbled on PCS. The PC I ended up with was better spec’d and very competitively priced Customer service before I bought was really helpful, delivery was prompt and communications were excellent Once set up after sales and tech support have been great Overall- the perfect score
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Posted 2 years ago
Great service - very prompt from order acceptance to delivery. Reasonable rates for components. A premium product and can’t fault the build quality. It’s important to have confidence in the product when heavily relying on the build for work and leisure, and that for sure is present.
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Posted 2 years ago
Brilliant service, Quick delivery and well built pc tower and would absolutely recommend you guys to others
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Posted 2 years ago
Have used PC Specialist for all our Laptops - Business and Personal - since 2017 and would not go anywhere else. Professional, friendly and seamless service. Would definitely recommend.
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Posted 2 years ago
The best customer service! They are happy to offer lots of help and advice to ensure you are buying the right product for your needs, rather than trying to sell you what will make them more money. I purchased a gaming PC for my son last year, and we’re so happy with it, we have bought a second one for my other son for Christmas! We did have a small issue with it about a week in when it wouldn’t switch on, so we sent it back to be fixed and it was shipped back out within a week. I would highly recommend 😊.
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Posted 2 years ago
Configuring the gaming PC for our daughter was really easy. Then having a moderator review the spec and give really good inputs was gold. The input I received made total sense and ensured I optimised the spec for my budget. It’s a great service.
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Posted 2 years ago
My new PC was delivered in a timely fashion and so far there have been no problems with it. Thank you very much.
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Posted 2 years ago
Easy to order, even easier to set up. I'm very happy with the service and product.
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Posted 2 years ago
Lots of info to keep updated on the progress of the build and easy to set up when it arrived
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Posted 2 years ago
Great communication from start to finish.
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Posted 2 years ago
Very good communication with customers.
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Posted 2 years ago
1. Great customizability options PC Specialist not only gives a vast range of choices for customizing the hardware, but also allows you to get a machine avoiding OS license fees, in case you want Linux, or have an existing license. 2. Responsive Pre-sales advice I had several queries about the models I had shortlisted, and found the PC specialist help guys to be a lot more responsive, and helpful than companies lke Lenovo etc. 3. Timely delivery Got my laptop in good time, although I did chose several customizablity options which would have meant a longer build time. 4. Decent Build Quality. The hardware components are all standard but impressed with the main chassis and overall design too.
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Posted 2 years ago
Custom build process is easy and self-explanatory, with sanity check pop-ups if cases are too small/power supplies wrong size. Great build quality and prompt delivery. Wouldn't go anywhere else for a PC build! Customer service was also helpful and efficient. All in all a great experience.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 6,100 reviews