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PC Specialist Reviews

4.8 Rating 5,733 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,733 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
My original laptop purchase was sent back 4 times for repair in as many months and when I requested a refund I was refused as they claimed to be unable to replicate the latest fault. A week later, as they were testing the unit to send back to me, I was contacted and told that they had identified an entirely unrelated fault and was therefore now eligible for a refund. Wanting to keep me as a customer, they offered to send a replacement unit of equal value with similar or better specification, classed as a new purchase using a credit note so that I would still be eligible for the 14 days return period should I change my mind. When this new purchase arrived it had been sent with a European plug instead of a UK plug and I had to wait an additional 4 days for the correct piece to arrive. I can at least report that there have been no issues with the new laptop once I was able to start using it.
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Posted 2 years ago
Bought an Initia for my partner. Nice machine, installed EndeavourOS KDE Plasma (Arch Linux with an installer and a few minor tweaks), the only problems I had were: It would not shutdown on the 6.4 kernel, but was fine on the LTS kernel (6.1.39-5 currently). Everything else worked out of the box: System: Host: xxxxxx-initiaiii17 Kernel: 6.1.39-1-lts arch: x86_64 bits: 64 compiler: gcc v: 13.1.1 Desktop: KDE Plasma v: 5.27.6 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2 dm: SDDM Distro: EndeavourOS base: Arch Linux The Wifi was a little touchy and would disconnect, fixed fairly easily, by messing with it's power profile in a config file. Also (not a problem!) - It required the tuxedo aur packages to run the keyboard lights.
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Posted 2 years ago
Wonderful machine delivered promptly.
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Posted 2 years ago
Quick turn around on custom spec laptop
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Posted 2 years ago
The build and delivery were really fast. The gaming laptop I ordered is high quality and has no issues so far. The only thing that went wrong was that the liquid cooling device I ordered did not come with a required power adaptor.
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Posted 2 years ago
This company makes it so simple to put together a compatible build with plenty of different choices per component & for my build was very competitive compared to if I had bought the parts individually myself. In particular I was impressed with the 3d virtual image rendered of my build once it was built, very cool! The build came quickly and in perfect condition with no problems at all, I would definitely recommend this company to any of my friends.
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Posted 2 years ago
Bought my new PC from PCS because of the service provided with my last purchase from them. There were some error messages and crashes on the old machine, which despite it being over 6 years old PCS sorted out. One employee was particularly helpful and took ownership of the issue until resolved. When it came to replacing the PC, PCS were an easy choice. I got good feedback on the spec and once ordered delivery was ahead of schedule. Overall I’m very pleased to recommend PCS.
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Posted 2 years ago
The website was so easy to follow, without any experience I managed to spec my pc very easily due to the information provided. My PC turned up a week later and works superbly and is very well built. Great price -great service could not ask for more.
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Posted 2 years ago
Amazing PC, great tracking service and updates on the build. Really good price too for the rig I went for.
PC Specialist 5 star review on 5th August 2023
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Posted 2 years ago
Work was done quickly, kept my account updated on progress, just like they did the twice before i have ordered a computer with them, no complaints at all
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Posted 2 years ago
On time and in perfect condition. I was able to get 64 GB memory and 4080 12 GB VRAM relatively low cheaper compared to other brand laptops.
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Posted 2 years ago
Kept me updated throughout the whole process, delivered as scheduled and the pc looks beautiful!! 👌🏻 10/10
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Posted 2 years ago
Between the service, the delivery time once built and the recieved product I honestly couldn't be happier. Having had the new pc for a few weeks now there's been no issues at all and it's hands down been the easiest setup process I've experienced (excluding the usual trying to find features again when you switch windows versions!)
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Posted 2 years ago
From the start they was a lot of help, answering any questions I had, they was very efficient building my pc and kept me updated throughout the process, the pc it's self is very well made and works very well.
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Posted 2 years ago
Had a great experience buying a laptop from pcspecialist, plenty of customisation options, fast delivery and product arrived in great condition working as intended. So far the laptop is working great.
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Posted 2 years ago
Very happy. They kept me in the loop though out the process and any changes were done without any complaints.ive already recommended to a friend.
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Posted 2 years ago
PC Specialists are amazing The service, flexibility, communication, quality, packaging and efficiency was outstanding I would recommend this company over any other You get what you pay for and you will not be disappointed I could not be happier
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Posted 2 years ago
Love my miniITX from PCSpecialist! They kept me informed every step of the way, sent me pictures and also instructions to help set up! I wouldn’t go anywhere else now if I needed another computer!
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Posted 2 years ago
Love my pc, kept up to date through each stage of the process, very happy!
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Posted 2 years ago
Really great communication from start to finish. Fantastic product - looks and runs great. My 13 year old son is delighted. Struggled with syncing some games etc - rang support and they were incredibly patient and helpful.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,733 reviews