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PC Specialist Reviews

4.8 Rating 5,734 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,734 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
The best customer service you could wish for. Contact information available on all correspondence, prompt response to questions and a follow up email to ensure everything is sorted out. Orders delivered in a timely fashion. Very reliable company and I have now received my second order from them. I wouldnt order a PC from another company as these are the best. Highly recommend.
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Posted 2 years ago
Great customization and good price for a very capable machine. My last laptop from PCSpecialists lasted me 8 years. So I trust their build quality and I hope this one lasts for the same amount of time
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Posted 2 years ago
Amazing build and quality for the price, had a few issues but they swiftly sorted them out in no time and now my pc is running amazing, so happy with it!
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Posted 2 years ago
Great product. Paid for 3 day dispatch. Expected on a Monday and received on a Saturday. So very prompt. Sales staff very helpful. Pc is superb.
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Posted 2 years ago
I’m happy with my new laptop. Enabled Hyper-V and moved my virtual machines on new laptop from my old laptop :)
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Posted 2 years ago
Its a quick and easy process. Click and customise how you want your laptop setup. Just peace of mind that all the parts work well together and you don't have to do too much research on your own. Quick and easy delivery as well. Everything in total took just 7 days. Brilliant.
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Posted 2 years ago
suepr happy with all the help i recieved and how fast the service was !! Excellent build , really apprecaited ! would highly recommend to anyone who is scared about spending £ and building on their own, these guys do it all for you !
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Posted 2 years ago
Second time using PCSpecialists first time was for a pc and this time was for a gaming laptop and all I can say is both times it’s been amazing. Really good quality and care is taken to provide you with what you want. Will definitely be getting more from pc specialists.
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Posted 2 years ago
Lap top is fab very smooth and very quickly received thank you so much
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Posted 2 years ago
First time using pcspecialist. Did not disappoint.
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Posted 2 years ago
great service, fast and respomsive and even helped with a query pretty quickly. very happy with recieved product, would reccomend to anyone
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Posted 2 years ago
Great service and good delivery and process. Lots of updates and good expectations on how long it would take to arrive.
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Posted 2 years ago
My third laptop from PCS., an Initia 14" with i3. Once again a faultless experience: excellent communication, delivery, etc. And the machine itself is first class - at a very reasonable price. Certainly recommend!
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Posted 2 years ago
The ease of using the site is brilliant and the very helpful tips when choosing spec..detailed outline of when its being built..quality checked and delivery..
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Posted 2 years ago
Amazing process, took a bit longer than expected but they refunded me the rush fee. PC looks and runs amazingly. Well put together and reasonably priced.
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Posted 2 years ago
Ordered a Laptop with them, its been great and was affordable compared to other laptop places given the specs involved. Would definitely come back
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Posted 2 years ago
Quick build and delivery, laptop performs amazingly well. Wish I had purchased the liquid cooler at the time of order but will sort that soon.
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Posted 2 years ago
Quick turn around on two custom laptops. Seems bizarre that they have started sending out laptops without Windows 10 Pro licensed. This seems to be a new thing I think since Windows 11 has been released. Means a little more configuring once we receive the machine. We have previously had repairs carried out on previous orders and the turn around on repairs is much slower than on new orders. This may have been resolved now though as we have not needed a repair for quite a while. Generally a good build and would use again.
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Posted 2 years ago
This was my fourth purchase from PC specialist going back to the earliest days of this company. Its success has been well earned. I was confident that I would get good advice, excellent service and a sound machine and my confidence was not misplaced.
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Posted 2 years ago
PC was built exactly to specifications, arrived earlier than I thought it would and preforms better than I could have hoped. 5/5
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,734 reviews