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PC Specialist Reviews

4.8 Rating 4,926 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,926 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
My Dream gaming PC is Perfect. Thank you.
Helpful Report
Posted 2 years ago
I have used PCS for my last two computers and the PCs, the delivery and the after sales service has been exemplary. I can't imagine buying my PCs from anyone else. Highly recommended.
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Posted 2 years ago
Excellent build quality, delivered on time, and with more than fair pricing. If you're after a new PC, and you don't have the time or the know-how to build your own, I'd wholeheartedly recommend pcspecialist.
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Posted 2 years ago
A pleasure to deal with. Competitive prices and great service. You can self serve and get updates whenever you want but you get automated updates each step of the way anyway. Turnaround fast - especially for a custom built product. Helpful when deciding on the spec in the first place as well. I wouldn't go anywhere else now.
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Posted 2 years ago
System build was excellent - very happy with the service
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Posted 2 years ago
Delivery was late and then lost so once found had to collect from depo supposed to be two person delivery because of size and weight then the build had to take whole thing apart to get extra hard drives put in yes they did put in the extra Sata cables but kind of feel that was the only thing they did right over all will not be getting anything from them again and just hope it doesn’t go wrong
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Posted 2 years ago
Quick to send and responsive customer service
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Posted 2 years ago
Website is clear for build. Very fast at delivery. Did what it said in the box.
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Posted 2 years ago
Love my new gaming PC. Really fast. Arrived well packaged.
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Posted 2 years ago
Good PC at a good price. Lots of customisation possible. Kept informed during build and delivery. Had a small issue but the support team were very helpful. I would recommend PC Specialist.
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Posted 2 years ago
My pc came very quickly and safely packaged, the extra information given with it helped tremendously with setting it up, as my first pc I’ve very grateful for the custom build and the condition it came in, i would recommend pcspecialist.
PC Specialist 5 star review on 8th October 2022 PC Specialist 5 star review on 8th October 2022 PC Specialist 5 star review on 8th October 2022 PC Specialist 5 star review on 8th October 2022
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Posted 2 years ago
Great machine at a fair price, delivered on schedule. Excellent customer communication.
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Posted 2 years ago
Fantastic service and delivered earlier than expected. Really happy.
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Posted 2 years ago
PC is very good, came without some software RGB control but apart from that, all is well
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Posted 2 years ago
Gooooooooddddddd
PC Specialist 5 star review on 7th October 2022
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Posted 2 years ago
Laptop look and feel is excellent and priced very well. Unfortunately the laptop screen was not working on delivery. Disappointed to say the least with such a basic fault. Laptop is currently back with PC Specialist for a fix. On the good side this has proven the service from PC Specialist to be excellent.
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Posted 2 years ago
Every thing with the purchase, is great exactly as described and a fantastic delivery in massive strong box which suprised me. The only thing that i have to say that is negative, is that it is quite noisy and slow to boot, once it does though its fantastic.
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Posted 2 years ago
Great web site with alerts for mis-matched components. Excellent communication throughout the process. A lovely PC has been delivered.
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Posted 2 years ago
The PC came ahead of schedule as I expected a 2 week service and ended up ordering it on Sunday and got it that Friday! I was so surprised by how well it all came, at first I was concerned with the package coming with so many wires but ending up finding they were all spares and it helps out so much, it really provided a sense of care with their PC's that they build. I am not a technical guy and cannot build a PC but with a company like this I will defiantly be using there services again to get parts for my PC or an entire custom PC. The customer support for knowing exactly where my PC is at in the creation process is fully open and there is always a direct line to get in contact with any queries I had on delivery or warranty options. If you are like me and don't know how to build a PC and are afraid of messing up building one then I cannot recommend this service enough the variety of options you get for building and top quality service cannot be understated.
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Posted 2 years ago
Machine working well arrived quickly
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Posted 2 years ago
PC Specialist is rated 4.8 based on 4,926 reviews