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PC Specialist Reviews

4.8 Rating 4,927 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,927 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
It was so much quicker than I thought it was going to be. I had my own case sent over to them to build my PC and when It was confirmed the case had arrived I thought it would be a couple weeks before it was dispatched. It was under a week later I got the email saying it was dispatched. I did have an issue with the finance side with the deposit and finance system but I don't think that Is PC specialist's fault as I'm sure that part is dealt with by a 3rd party so 5 stars :)
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Posted 2 years ago
Very Easy transaction from build to arrival, kept me upto date and arrived undamaged and fully working. Price is decent in the market today with labour of having them build it to, makes it worth the value Delivery was quicker than expected to Would recommend to anyone who doesn't have the time to build one these days
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Posted 2 years ago
Though I've been using computers since 1965, my understanding of modern technicalities is woefully lacking. I would have appreciated a sketch of the whole of the back panel with a simple indication of what goes in. For most of your users I appreciate this isn't necessary though. But for instance, what's the difference between what usbs go in the different coloured slots. Otherwise, love it, fast and plenty of space. I received plenty of updates about its arrival. It was solidly packaged. Delivery occurred when it was supposed to, and done by a helpful delivery guy.
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Posted 2 years ago
I have used PC Specialist in the past and my old laptop is still going 8 years on. I have just brought an upgrade and I am so so pleased with it. They are always on hand to help and answer any questions, great service thank you so much :)
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Posted 2 years ago
PC Specialist have become our 'go-to' whenever we need to purchase a new laptop for our business. The website is easy to use, and the ability to customise our purchases is always a great help. The turnaround between placing our order, and receiving our new laptop is quick too.
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Posted 2 years ago
Fast turnaround on order, and good specs for a good price. This is the second machine I have bought from PC Specialist. The original one is now 9 years old, still works and will be used as a back up/second computer.
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Posted 2 years ago
Second time ordering from PC Specialist, second time they have provided a fantastic service and experience! The service they provide is second to none in the UK, great range of products and parts, excellent build quality and the time in which the order was complete was excellent. Within a day of my payment going through, parts were being picked. Although I could’ve saved some money building it myself, the level of build and professionalism warrants paying the extra. My pc arrived ready to go, as expected. It was delivered in a secure, well packaged box via DPD tracked service, with a certain packaging inside the case to protect parts. Absolutely no complaints I could find. All in all, extremely happy with the process, product and company!
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Posted 2 years ago
Fast delivery and easy setup no problems with software and epic rgb
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Posted 2 years ago
Didn't have a clue about building a gaming PC but the PC Specialist website made it really easy. Product was delivered on time and regular updates along the way. My son has setup and installed it following delivery and is more than happy.
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Posted 2 years ago
Excellent before snd after sales advice and service. Would highly recommend.
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Posted 2 years ago
Great website, lots of choices, easy purchase, quick delivery, 5 out of 5.
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Posted 2 years ago
The PC is good but having issues ocassionally with the second monitor just going blank at random. like my PC still recognises that the monitor is there but the screen is just blank. very cool! otherwise very neat and awesome!!
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Posted 2 years ago
Used their help service online to create a great gaming computer. Prompt customer service along with speedy delivery. No complaints!
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Posted 2 years ago
Good timing, good updates. 10/10
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Posted 2 years ago
Second order from PCSpecialist, this time a 'starter' gaming desktop pc for my teenage son. From placing order to delivery was 1 week, well packaged and good communication from PCS. The pc runs well and as expected. The only thing we needed to tweak was the Norton 360 software that was installed, as it was preventing any external internet connection, and the software gave no clue as to how to manage it, so that was uninstalled and subsequently the pc is fine and Windows Defender is an adequate solution in my experience.
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Posted 2 years ago
Really well put together pc. Nice and tidy inside with great cable management. Only took 7 days from date of purchace to arrival at my door. website was easy to use and the finance options given were great. I did look at buying all the parts myself through ebuyer and building it myself but I honestly wouldn't have saved that much money, and I wouldn't have had the guarentee that comes with pc specialist. This is my third time using PC Specialist, and I'll probably use them again in the future.
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Posted 2 years ago
Excellent build - great machine and good value for money. Build was quick and I was kept informed of progress throughout.
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Posted 2 years ago
Amazing service and quality final product
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Posted 2 years ago
I've had the pc for 10 days now and it is quality in every way. It took a couple of days for the build to get started but after that each stage came pretty quickly. Service is great. Allowing you to amend your components list up until the build gets started. The prices do certainly add up bit after comparing the same pc build at other online retailers pcspecialist were very competitively priced.
PC Specialist 5 star review on 25th September 2022
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Posted 2 years ago
Amazing service, nothing you can complain with
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Posted 2 years ago
PC Specialist is rated 4.8 based on 4,927 reviews