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PC Specialist Reviews

4.8 Rating 5,737 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,737 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
Very impressed. After pricing up parts to build my own pc, I found that PC specialist was able to provide a similar system for a very reasonable price with only a small premium for building it for me! The online configurator was very easy to use and warns of any potential compatibles, and it provides a great amount of choice too. When my PC arrived it was exceptionally well packaged and is everything I could have hoped for. The cable management is extremely clean and far better presented than anything I could have done myself. I was helpfully kept up to date throughout my whole order process and even received some setup instructions which would be helpful for those a little less technically skilled.
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Posted 2 years ago
Good customer service and quick delivery
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Posted 2 years ago
Been testing build via the websites for a few months. I love the amount of builds you can put together. Recently had the funds available to order a build. I was kept up to date with the progress of my order. As for the delivery it was great is was via DPD as I could track the order and know when it was going to be delivered. Really well packaged. Took the PC out and there was no rattling. Cable management was great and it was a lovely clean build. No issues on first boot up and I am now using the PC as my main machine. Great job.
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Posted 2 years ago
I would like to start with the website very user friendly so i tried to build my own pc from various websites turns out it was way more expensive so i chose pcspecialist to be honest the pc was very good build nice quality and arrived in good packaging in terms of time to build the pc well takes a while but it its worth it. Thank you Pcspecialist and the whole team. PS how do you get the parts so cheap let me know please
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Posted 2 years ago
Very easy to use website that provides plenty of information about the components available to use as part of the PC build, with a user friendly interface. Updates are provided regularly throughout the build and delivery. The price is reasonable considering the price of components and the service provided to build, test, and deliver the PC. As for the PC itself, it was built, tested, and delivered within the expected time-frame. The PC was well secured with shock absorbing packaging with the package arriving in good condition. I've had the PC around 3-4 weeks now, and it has run well. A few issues here and there as the settings are adjusted, updates are applied, drivers installed, etc. but these are to be expected. If you are running into any trouble PC Specialist are there to support you.
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Posted 2 years ago
This is the 2nd PCS computer I have purchased. Ordered and delivered in 3-4 days, started it up and set UK location, language and keyboard, a day later it failed to 'recognise' my keyboard, this was after using the keyboard for the initial setup, after trying several USB sockets I found the one that it 'liked', for a while. Then I noticed the system time was out, a usual sign that the BIOS battery is failing, but this was a new machine, I later found out it had some how set itself to Canadian time. After ringing PCS I was asked to remove the BIOS battery and re-insert it but no change to the time, I couldn't log into Windows as the keyboard problem was back to enable me to get at the system control panels. I then found out you can get a virtual keyboard (ease of access) up at the login screen, use your mouse to enter a pin or password and get into Windows and that Windows sometimes turns on Sticky Keys, an ease of access feature that can cause problems and it did, all these problem disappeared after turning them off. I bought another keyboard, this worked fine for 2 days then the computer started beeping at start up, one long beep, a space then 3 short beeps and the computer wouldn't go any further on the start up, the internet 'said' that's showing a memory 'fail', but PCS advised me that it is a generic signal and could mean anything, so on request I removed the graphics card and re-inserted it, no change. I was using a 'new' Display Port cable (the graphics card has 3 DP and one HDMI outlet), no problems in the past, then on the verge of organising a return I decided to try a HDMI cable and hey presto the system started as normal ! I have always used Display Port rather than HDMI, after a couple of days I switched back to Display Port and the computer is fine BUT it still beeps at starting up, one long a space then 3 short beeps but on switching to the right cable source on the monitor the computer works as normal and has been so far.
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Posted 2 years ago
This is my second machine from pc specialist, I have found them to be both reliable and fairly priced. Good lead time and build quality. Appreciated the update emails. Was able to choose compenants was resulted in a more powerful machine, with a better monitor , for less money than an MSI pre build. Good stuff ๐Ÿ‘Œ
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Posted 2 years ago
Great service. The build process was quick, and I was updated though every phase of the build through to delivery. I would definitely recommend!
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Posted 2 years ago
I have used PC Specialist before for my main home computer so I already knew the variety and quality of their products. I needed a computer with specific requirements, so I emailed them explaining what I would need. Within 24 hours I had a basic spec and quote. I took a look and thought to myself... "Yes, whoever put this together does understand what I need". Me being me, I decided to use the basis of the quote and decided to spec up my version. It's amazing how easy it was. Once I completed the first attempt, I found that I was well within my budget, so added a few tweaks, added a fast track and placed the order. I was very impressed that within 3 days of ordering, my new PC was sitting under my desk and being used. With each stage of the process from build, testing and dispatch, I was updated. I can't recommend this company enough Thanks to all involved
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Posted 2 years ago
great build, used pc specialist for 3 builds now, solid and affordable
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Posted 2 years ago
An amazing variety of parts and components to choose from, where PC Specialist will let you know if any any parts you've chosen are incompatible so you don't mess up your specification. PC was delivered with no issues (maybe it took a few more days / a week longer than I expected), but really not complaining, and started working right away straight out of the box. The forums section on the site is also super helpful in terms of getting the best bang for your buck, and there's a lot of great and dedicated community members who help out building the PC, given the budget and use case. Very happy with my PC and the service, and will very much likely use PC Specialist again once I need an upgrade of some sort.
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Posted 2 years ago
Packaging was excellent. Very well built, neat cable management and had a foam insert to help components stay stable on travel.
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Posted 2 years ago
Very easy to use and build an ideal laptop. PC specialist keep you updated throughout the build and testing process. Laptop arrived quickly and packaged well. Excellent service.
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Posted 2 years ago
Fantastic service from start to finish... The guys helped me build a PC specific to my requirements whilst keeping my budget in mind. Very pleased ๐Ÿ‘๐Ÿป
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Posted 2 years ago
Got a gaming laptop for the grandson and loves it. Super Fast play & RGB options are his "buz" words. Very pleased that PC Specialist performs tech checks on the laptop before sending. All working as it should be, making our life relaxed. Received the package so well wrapped up that even if bounced it was by the delivery driver it would remain safe; thank you for such attention! From the ordering to the delivery they kept us informed, so perfect service. Spoke to Tech support briefly and got someone helpful and patient; overall very pleased and would highly recommend.
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Posted 2 years ago
Good build quality but poor customer service. Was promised the balance of thermal compound I paid extra for but this was later retracted and not sent. I asked some technical questions online which went unanswered. 6-8 working day shipping became 11 working days.
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Posted 2 years ago
Very slick process from the initial custom building experience on the web site, right through until final delivery whilst been updated at all times. I also had to make a support request which was dealt with very promptly a had a successful outcome. Would definitely recommend.
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Posted 2 years ago
This is my third order with PC specialist and each time they have either reached or exceeded my expectations My latest build was with an RTX 4090 and an i9 13900k, and these are beasts and work great Only two issues with my most recent order, one is that my case is a Corsair 5000t rgb, and sadly the border led strips donโ€™t light up, after checking with customer service from Pc specialist and Corsair seems this is just a faulty model, although seemed to work in testing And one further issue is my new PC seemed to overheat and switch off once although no repeat of this nor reason I can find it happened so may have fixed itself Overall Pc specialist are great and I would recommend them
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Posted 2 years ago
It's been a few years buying computers from these guys and I'm always pleased with the product i get. Website is intuitive and the service is top-notch. Keep it up!
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Posted 2 years ago
A very excellent selection of components to select from, nad if you select one that is not compatible with the rest of the machine, they'll will let you know as you proceed with your selection on components, to build the PC you want to your specification. PC was delivered as promised to my office space with no issues, and worked straight out of the box. I am very pleased with it and will recommended PC Specialists to anyone wanting a custom PC. Will definitely use them in the future.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,737 reviews