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PC Specialist Reviews

4.8 Rating 6,100 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,100 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“already completed a review and given it 5 star thanks you PC Specalist”
Helpful Report
Posted 2 years ago
“Great communication all the way along. It did take a little longer than we thought it would to receive the built computer, but we are more than happy with the final product. Would recommend.”
Helpful Report
Posted 2 years ago
“They really are the specialists. Excellent communication throughout and detailed instructions for setup. Would highly recommend.”
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Posted 2 years ago
“This is the second PC I have bought from them. Both time I have had excellent service and received a well built PC with no issues. I highly recommend.”
Helpful Report
Posted 2 years ago
“Quick and simple service, with support available”
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Posted 2 years ago
“Great service to help you build your dream gaming pc.”
Helpful Report
Posted 2 years ago
“Tailored PC at a competitive price. Quickly configured and delivered, with regular update emails on progress. Excellent service - and you get the PC you want! For me, I needed a light portable laptop but with the screen and graphics power to edit photos on the go ... so a tailored machine is brilliant ... and no more expensive than a Dell or other equivalent specced machine. The thing here is that you don't need to hunt for something to 'almost' or 'closely' matches what you need, but you can get exactly what you need ... similarly or even better priced. Priceless!”
Helpful Report
Posted 2 years ago
“Easy to use, order came through promptly and followed the delivery plan fairly accurately. Very pleased with after sales support as had a small issue with some drivers not working. 1 phonecall and they dialled in and fixed.”
Helpful Report
Posted 2 years ago
“The website was so straightforward even for someone who knows nothing about building a pc. Recommended specs to fit my needs and was very user friendly. Computer was built and came within expected time but I think something got knocked loose during shipping as the computer didn't boot correctly. Rang up the support line and the guy on the other end walked me through disassembling the PC and putting it back together with ease. Works like a charm and no issues what so ever. Great product and great support as well.”
Helpful Report
Posted 2 years ago
“Great UI to configure my Laptop. Seem to automatically take into account which parts are and aren't compatible together (e.g: wattage requirements and other components that need be compatible) My only suggestion would be to remove excess folders that were already in my root C: folder. (I suppose it was used for testing purposes) and also, it's probably the most boring package I've ever seen for any device I've unboxed. Not a huge deal, but that initial excitement of a new device is diminished.”
Helpful Report
Posted 2 years ago
“Website was easy to use, and built the perfect custom gaming PC for my daughter. Comms were clear at all stages of build, test and QA, and can't really find anything negative to say. This is her second PC Specialist PC, but the first time we'd ordered direct. Safe to say, it's the way forward now. So easy, even I could do it, and she's loving her faster gaming”
Helpful Report
Posted 2 years ago
“Easy to navigate website, clear warning such as a PSU not being up to spec with a graphics card or other items. 10/10”
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Posted 2 years ago
“PC was very quick to set up and worked perfectly!”
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Posted 2 years ago
“Came with no issues all works perfectly”
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Posted 2 years ago
“Very good service. There was a slight issue under testing. They phoned me up, explained the issue and already had a solution ready. Just wanted to confirm with myself. Was made very quickly and very well and I couldn't be happier!”
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Posted 2 years ago
“Service is good. Price is get what you pay for.”
Helpful Report
Posted 2 years ago
“Ordering and delivery seamless and my new laptop works great”
Helpful Report
Posted 2 years ago
“A top tier service as always. I've been using PCSpecialist for several years now for a range of devices to various different IT clients of mine. I've had minimal issues, and when a rare problem does arise - their support team is quick to respond, useful and happy to help. I couldn't recommend them enough!”
Helpful Report
Posted 2 years ago
“They built my pc for me and now I am able to play games and do work on it with no problem, the customer service was very good as when I took off my side panel to remove the foam and polyethylene foam I struggled to put it back on however after phoning up the phone service and talking to a PC specialist I was able to put it back on. Price was fair and delivery was delayed however when it arrived and came the pc was fine with no scratches or any problems”
Helpful Report
Posted 2 years ago
“An excellent service from PC Specialist. I ordered three laptops, a desktop and several monitors which arrived promptly. The specification for the price is far better than buying the equivalent computers ready-made elsewhere. The staff were very helpful over the phone when we requested information. Minor niggles included the clunky ordering system where one cannot order more than one item of any peripheral per computer, so a manual additional order needs to be raised by a member of staff over the phone (want to buy two mice when ordering one computer: too complicated for their automated system!). Also, the specifications generated make it difficult to work out which is a desktop and which is a laptop - simply labelling 'desktop' or 'laptop' would be a great help. Items I needed to return were dealt with efficiently, but each needed to be treated separately so it was overly bureaucratic. It would have been nice to have been informed that the monitors came with HDMI cables so we wouldn't have ordered these separately, especially as they were ordered over the phone at the same time! I hope PC Specialist addresses the limitations in their ordering system, and I thoroughly recommend them.”
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 6,100 reviews