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PC Specialist Reviews

4.8 Rating 4,926 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,926 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
Great communication through the build process and dispatched prompty. Packaging was very good. Will use a gain.
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Posted 2 years ago
Easy to use website. Good price. reasonable delivery time. Excellant product
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Posted 2 years ago
unable to supply the g/card we wanted but when we got in touch with them the order was amended and refund of the price diff was back in account in days . the remainder of the order was them supplied within the delivery date As a Present i was able to amend the deliver date with courier to a more suitable date All in all the contact with the company and there delivery ppl was v/good so well worth the 5 star
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Posted 2 years ago
Great Product!
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Posted 2 years ago
Their website was very easy to use and allowed me to build a PC to my specifications. It was built and tested quickly and delivered safely. I highly recommend PCSpecialist.
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Posted 2 years ago
Your website is very easy to use and warns if you configure your PC with incompatible options. The price was competitive and it was made and delivered within 7 days. Everything worked fine out of the box, so very have with my new PC
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Posted 2 years ago
Efficient service. Constant updates about order. Would highly recommend
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Posted 2 years ago
The desktop is great, with a reasonable price. Delivery is fast and reliable. Haven't met any technical issue till now (half a month).
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Posted 2 years ago
Came very quickly, and is absolutely unreal
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Posted 2 years ago
Great products, great service, great communication
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Posted 2 years ago
PCS were (as they have been in the ten years or so I've been using them) excellent throughout. The online chat support during ordering was really useful, the ability to configure the system I needed on the website was excellent, price was competitive, and build time was better than expected. The new PC is working well and is lightning fast.
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Posted 2 years ago
Very good customer service throughout, from telephone support to discuss my specific requirements to building the spec of my pc for music recording. Regular communication at each stage until delivery so I knew exactly where my order was in the process. Not being teccy I found my experience with PC specialist very easy and I ended up with a great pc for my needs. Highly recommended and a deserved 5 stars.
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Posted 2 years ago
This was my second time buying a pc from PC specialist and I couldn’t be happier. Reliable, comprehensive and a trustworthy service!
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Posted 2 years ago
Custom order days Arrived quickly within 8 days , informed every step of the order and delivery, Driver helped lift inside ,very impressed, Packing good even graphics card supported. Worked Fine ,Set up Ok, no problems Exactly as spec Would recommend and if required definatley use again.
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Posted 2 years ago
I have now bought two Desktops and two Laptops from PC Specialist and all have been reliable and great priced. Website is clear and easy to use. My son's latest gaming PC was built and delivered within 1 week. Neat and tidy construction. Couldn't be happier with the excellent service. Highly recommended!
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Posted 2 years ago
This is my third custom built from PCS for my gaming mad sons in two years brilliant. Need not say more.
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Posted 2 years ago
It’s the only way of buying a PC really - unless all you need to do is send emails. For anything else having your own pc made is much better than trying to find the right one online. Price wise - it was good however due to the chip shortage the graphics cards are expensive at the moment but this is no different to anywhere else. They update you every step of the creation process so you know what’s happening. Delivery was quick and easy!
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Posted 2 years ago
PC has some ups and downs but the service team is helping me. PC is amazing overall
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Posted 2 years ago
I must say that the purchase process with PC Specialist was excellent. Easy and effective order process with very good updates on the progression from built to dispatch. Delivery time overseas was quick and well within the estimated time frame. The product was received in good condition and well protected. After one week, the system appears to meet all expected standards.
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Posted 2 years ago
PC is great so far!
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Posted 2 years ago
PC Specialist is rated 4.8 based on 4,926 reviews