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PC Specialist Reviews

4.8 Rating 5,734 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,734 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
I recently purchased a custom laptop and I'm extremely happy with my experience at PCSpecialist. The product is great, reasonably priced and delivery was faster than expected. The box it came in had plenty of protection to avoid damages in transit. It was easy to customise and the website offered an easy to use chat system for any questions I had. There was a slight issue with a part from an external cooling system I purchased with the laptop, but this was resolved fairly quickly and the customer service representative was easy to communicate with. Would definitely recommend
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Posted 2 years ago
Unfortunately the laptop did not work properly when I first started using it - blue screen of death appearing - and it had to be returned. I received it back after a an incompatible component was replaced. It is now the best computer I have owned.
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Posted 2 years ago
Website was easy to use, lots of choices for parts! Order arrived within seven days and functioned well out of the box. I note that the cables and component arrangements in the PC were installed professionally. Totally recommend!
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Posted 2 years ago
quick and easy to place my order unfortunately the pc was very buggy when it arrived and the only solution i had left after days of trying to figure it out was to reset everything to factory settings
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Posted 2 years ago
Referred to PC specialist by a friend, I found their configuration options to be the most comprehensive I could find and their prices to be more than competitive Communication and delivery were very efficient
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Posted 2 years ago
My go to company for PC and laptop computers. Excellent high quality builds, great service and fast/safe delivery. I've always had great machines from them, well built and packaged. My thanks.
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Posted 2 years ago
This is the third time I have purchased a PC from PC Specialist; like the choice on offer, the easy to navigate website, the no-pressure ordering service and clear pricing. Why purchase an 'off-the-shelf' high street package when you can purchase a computer built exactly as you want it with the PC Specialist website guiding you to compatible components? It is a no-brainer, and prices are competitive too.
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Posted 2 years ago
PC Specialist have the best website for specing a new machine. It is reasonably intuitive and has a great check that ensures the components you select are compatible. When they are not it gives good guidance on what to do. There is just no other site that is this flexible and user-friendly. I raised a query for one issue once the machine had been delivered and their response was quick and helpful. Highly recommended. Unfortunately when they ask for a review they use reviews.io and the reviews.io website does not work properly with firefox. To do this review I had to start again with chrome.
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Posted 2 years ago
Excellent comms throughout the process. The configurator actually told me I’d specified a power supply that was more powerful than I needed so I could save some money. The build looks great, any spare cables were supplied and so far it’s been completely problem-free. I’d recommend them highly
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Posted 2 years ago
Pc built and delivered to me within 3 days, outstanding service.
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Posted 2 years ago
Ordering a pc was easy and helpful comments if you tried to order a modification to configuration which wouldn't work. Very prompt build and delivery. The only issue was that PC wouldn't start, had to open case and push some connections into place. Works well now - hence 4 stars
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Posted 2 years ago
It's quite a novel advantage to be able to spec your own machine. Having the quote for what I wanted I could seach for comparable machines and compare prices. I couldn't find anything that was close for the money. PCSpecialist built my business computer several years ago as well as this new laptop and I'm very happy with both.
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Posted 2 years ago
Kept me informed at every stage of the process and it arrived quickly. Really happy with the laptop.
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Posted 2 years ago
Excellent custom build website, followed by regular updates and an efficient delivery service. Key element was that the product was beautifully packaged enabling a stress free journey to Canada where once set-up (very easily) the computer works perfectly. Nice work team!
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Posted 2 years ago
Great communication during the build and delivery phases of the order and, of course, an amazing quality laptop.
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Posted 2 years ago
Good website and ordering process which checks that the components are a match for each other, including getting the right level of cooling and a power supply with the right amount of power. Good Communication and tracking during the whole process. I chose the standard 7-9 working days build option and it was despatched after 7 days, arriving in perfect factory new condition, with everything well-packaged and well-protected for delivery. The instructions and set-up process were clear, complete, and easy to follow. Very neat and tidy cabling inside the case. Drivers installed properly with nothing else unusual or unexpected installed on the box. Most importantly, the PC seems to have been well tested, has been running everything flawlessly at the expected max clockspeeds, remaining at a stable temperature when under max load for hours, steady framerates and no crashes. It's less than 2 weeks so far, but I feel reassured by the overall experience and professionalism of PCS.
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Posted 2 years ago
Not only is their website brilliant when custom building a pc, but the quality of communication after purchase was also great - regular updates on how the build was doing & emailed over any specific set up instructions based on what will arrive. The product itself was flawless and cables and components so tidily put inside! All very reassuring when having spent quite a fair sum of money. Very happy, thanks so much 😌
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Posted 2 years ago
The whole experience of using pc specialist has been amazing after saving up for a pc for a long time I'm glad to now finally be able to use my pc without worrying about anything going wrong.
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Posted 2 years ago
Easy web page for selecting customised options with clear explanations. Very responsive sales team. Prices seem to be competitive. Good after sales support and warranty options. I have been a satisfied customer for many years, although only for a relatively few purchases.
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Posted 2 years ago
Ordered a custom built liquid cooled PC and found the site very helpful and simple to navigate. The build process was updated and the product was delivered exactly when they said it would and worked as expected. Really solid experience.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,734 reviews