PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,926 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and build.”

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Posted 2 years ago

“Fantastic service- knowledgeable support staff, and helpful to boot! Very happy with my build- it's my first custom build, and they were very happy to explain everything, all the way from the basics to the very technical!”

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Posted 2 years ago

“Had some issues with delivery, but other than that the pc is great”

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Posted 2 years ago

“Kept uptoo date with the build and was a vert fast process. No issues untill now either usb ports in asus tuf z690 plus but hopefully hear back soon from pcs, other than that the pc has been fantastic”

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Posted 2 years ago

“Really fast delivery, ordered a custom PC on Tuesday and it arrived by Friday. Build quality is really good. This is my second product from PC Specialists and I will continue using them in the future!”

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Posted 2 years ago

“Excellent pc , great cable management and looks stunning haven't run into any issues . definitely my next choice for when I Need a pc again”

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Posted 2 years ago

“Clear advice on phone - even if it did increase the cost! Speedy delivery cost extra - but delivery was very quick. All working well so far.”

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Posted 2 years ago

“Easy to order, regular updates on delivery and easy to set up (for my son - I haven’t a clue!). Happy!”

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Posted 2 years ago

“Well made computer, works perfectly and to my exact specifications. From order to delivery was one week (ahead of schedule) and everything has been perfect so haven't needed to contact customer support for anything. The computer was very securely packed and I feel confident this company is a market leader in personalised computer builds.”

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Posted 2 years ago

“Second PC from them, both have been great. Would definitely use again”

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Posted 2 years ago

“From start to finish, the entire experience was amazing. From selecting your components using their incredible product configurator, the guys at PC Specialist couldn't have made it any easier to select your dream set up. Being a graphic designer, I needed something future proof that could cope with RAM heavy programmes such as Photoshop and Illustrator. I went for the 3 day fast dispatch and was thrilled when my laptop was dispatched after just 1 day. Honestly the best PC I've ever owned in my life, after spending thousands on Macs over the years they have never had a patch on my Ionico. If you're looking for a new PC, stop looking and use PCSpecialist!”

PC Specialist 5 star review on 29th October 2022

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Posted 2 years ago

“Super happy with my set up. Everything arrived by the stated time, and really well packaged. The build process online was easy to navigate, and after the build was inputed gave me a list of issues of compatibility which were easy to rectify. Over all thrilled with my new pc. Pricing was cheaper than other sites offering the same spec, but only checked 3 other sites. A++++”

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Posted 2 years ago

“Great support received online whilst quoting for a laptop to be built. Laptop received in time expected with no issues.”

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Posted 2 years ago

“Very professional service from start to finish. The PC is amazing, I am very happy and would recommend to others”

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Posted 2 years ago

“Second purchase from this company, once again excellent service and extremely happy with both the PC and the communication throughout. I will continue to order from PC Specialist and more than happy to recommend them. What i like most if how easy it is, and the helpful advice on the website when it comes to choosing the correct parts for your build.”

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Posted 2 years ago

“Easy good quick”

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Posted 2 years ago

“Third purchase from PC Specialist all great. Bought three PC's this time all built and delivered in quick time about a week from ordering to receiving them. Well packaged and delivered by a quality courier (not Hermes or Evri !) Opened PC's removed interior packaging and plugged them all in, a little bit of setting up as you would expect to my accounts, Microsoft etc and off we go. All working as expected, quick, smooth as requested by them. Reasonable price as well. I recommend PC Specialist, so far have had but great service from them.”

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Posted 2 years ago

“Really happy with the build - the CPU on my old PC had packed in, so wanted to start from scratch (whilst retaining a few bits of hardware), PC Specialist were perfect for customisation on that side of things (with options to keep my old GPU, and they would wire the PSU with the correct power cables). Really fast build and delivery. Build quality is great, and has been working really well for since I got it. Very happy!”

PC Specialist 5 star review on 27th October 2022

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Posted 2 years ago

“Very detailed description on the stages of your order.”

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Posted 2 years ago

“This is how buying a PC should be. Having a full range of products to create and customise your own dream PC. Delivered securely and in time and the best thing of it all was that all important things are explained and covered in a booklet. I had an issue on my end ( not the company's fault ) and the guys from PC Specialist reached out via their helpline very quickly and helped me out. I could not be happier with the service received !. 5 Stars !!!”

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Posted 2 years ago

PC Specialist is rated 4.8 based on 4,926 reviews