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PC Specialist Reviews

4.8 Rating 5,734 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,734 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
Really great communication from start to finish. Fantastic product - looks and runs great. My 13 year old son is delighted. Struggled with syncing some games etc - rang support and they were incredibly patient and helpful.
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Posted 2 years ago
I have made several purchases with PC Specialist and have always experienced great customer service when I have had a query or issue. My most recent purchase was a laptop which was quick and easy to customise and was delivered quickly with great communication. I wouldn't buy a computer from anywhere else.
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Posted 2 years ago
I'm really happy with my interactions with PC Specialist. Each stage of the assembling is well presented on their website. Great communication. It's been real pleasure.
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Posted 2 years ago
fast and friendly service, customer service was fantastic, very helpfull, polite and clear with what was required. idd like to thank everyone who had a hand in making my computer, they done a fantastic job
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Posted 2 years ago
Laptop arrived on time and works perfectly as expected. Happy with the service.
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Posted 2 years ago
Fast build time and delivered exactly on the day I was expecting it - all in good order. System is exctly as advertised and I received regular updates from when I placed the order to receiving it - even photos were emailed to me when the system went through the testing stage and I appreciated this very much. The website was easy to use and placing my order was straightforward. Would deffinetly recommend!
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Posted 2 years ago
My third PC from PC Specialist and yet again I am very pleased with the service and product. Very well built, cables inside are well tucked away and secured (a lot of cable ties). Value for money is good. When there was an unexpected issue with a component not fitting, the support team were quick to notify, provide advice and then implement changes. Very professional and helpful customer service. I've used the website before and it was easy for me to use, automatically notifying if components are not compatible, not enough power, too big etc. Finally, no issues with delivery. If you want peace of mind of a professionally built PC to your specifications, I highly recommend PC Specialist.
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Posted 2 years ago
Have used PC Specialist as our preferred laptop supplier for many years and have never been disappointed. Units are always of a high specification and after-sales service has always been first rate.
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Posted 2 years ago
Delivered on time and with care. PC has been running great, very happy.
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Posted 2 years ago
Great pc Thanks
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Posted 2 years ago
I had the laptop only for a week but so far really happy with the product. It arrived very quick. I think the price to quality ratio is really good so far.
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Posted 2 years ago
Amazing product, turned up well packed and on time. 100% reccomend.
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Posted 2 years ago
Bought my first gaming PC with PC Specialist and I'm so happy that I did! The website and the ordering process was so easy to navigate through. Has a good variety of specs and customising options - total utter freedom. Pricing was good - turned out to be similar to if I had bought the parts separately. Really appreciated the compatibility function after choosing specs, saving so many first-time pc gamers - so user friendly! Really liked the quote function, didn't feel rushed to complete the order and allowed me to customise to my heart's desire and till fully satisfied. After ordering, communication was 10/10: the updates via email and the order website page kept me informed throughout the entire process of building, testing, fixing and dispatching. I also loved the transparency during the building phase: being able to see a sneak-peak of the build (just adds to the excitement of waiting for PC to arrive) and being able to adjust configuration if you want. Dispatch and next-day delivery was also 10/10: fast and efficient (the fact you use DPD was the selling point for me, knowing that my PC will arrive safely and can be redirected to collection point if I'm not at home).
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Posted 2 years ago
Brilliant service delivered exactly what I wanted including some changes I specifically requested outside of the pre existing specifications
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Posted 2 years ago
This big green machine is an absolute beast, It runs everything I need and more with no issues, It is also very quiet. It was a rather pricy PC but I know this PC will last me a very long time so I believe it is money well spent. The overall build time was about 6 days and delivery time of 2 days, So an overall wait of 8 days was a lot less than what I thought it would be originally so this made me very happy. My thanks to the team at PC Specialist for making this for me.
PC Specialist 5 star review on 27th July 2023
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Posted 2 years ago
Great service if you want to spec your own pc or laptop. Would definitely recommend.
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Posted 2 years ago
Overall, I have given PCSpecialist a 3 star review, however to be clear their support team in my experience has been 5 stars - I couldn't fault them if I tried. Their prices are also the most competitive on the market. The only reason that the review has been lowered was due to the length of time it took to recieve a functional PC and the issues we faced - from the initial order, it took 102 days to receive a properly functioning PC. This was due to the initial order taking a longer time than it was supposed to and due to the first machine arriving and not booting, then we had a complete rebuild which arrived and was also barely functional - it was incredibly unstable and only 1 output source would work. We then also had to go through the process of negotiating a return etc, which took a considerable amount of time. The support team were constantly in contact with us throughout the process and we received updates to the process very often. Overall I would recommend PCSpecialist.
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Posted 2 years ago
This was the first time ordering a laptop and I was impressed on how quick it took to build and get sent out
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Posted 2 years ago
This is the third PC I've bought from PC Specialists over the last 15 years. Still can't fault them on the build. Communication is perfectly fine, the forums that go with their site really help dig into a build with community members, and overall I feel like I get great value for money
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Posted 2 years ago
Had a look at different integrated PC's and found the ability to custom build with PC Specialist second to none. From selecting kit to delivery, expert friendly communications which keeps the customer in the loop all the way. 5***** I wouldn't order a PC from another company as these are the best. Highly recommend.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,734 reviews