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PC Specialist Reviews

4.8 Rating 5,741 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,741 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
Between the service, the delivery time once built and the recieved product I honestly couldn't be happier. Having had the new pc for a few weeks now there's been no issues at all and it's hands down been the easiest setup process I've experienced (excluding the usual trying to find features again when you switch windows versions!)
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Posted 2 years ago
From the start they was a lot of help, answering any questions I had, they was very efficient building my pc and kept me updated throughout the process, the pc it's self is very well made and works very well.
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Posted 2 years ago
Had a great experience buying a laptop from pcspecialist, plenty of customisation options, fast delivery and product arrived in great condition working as intended. So far the laptop is working great.
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Posted 2 years ago
Very happy. They kept me in the loop though out the process and any changes were done without any complaints.ive already recommended to a friend.
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Posted 2 years ago
PC Specialists are amazing The service, flexibility, communication, quality, packaging and efficiency was outstanding I would recommend this company over any other You get what you pay for and you will not be disappointed I could not be happier
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Posted 2 years ago
Love my miniITX from PCSpecialist! They kept me informed every step of the way, sent me pictures and also instructions to help set up! I wouldn’t go anywhere else now if I needed another computer!
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Posted 2 years ago
Love my pc, kept up to date through each stage of the process, very happy!
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Posted 2 years ago
Really great communication from start to finish. Fantastic product - looks and runs great. My 13 year old son is delighted. Struggled with syncing some games etc - rang support and they were incredibly patient and helpful.
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Posted 2 years ago
I have made several purchases with PC Specialist and have always experienced great customer service when I have had a query or issue. My most recent purchase was a laptop which was quick and easy to customise and was delivered quickly with great communication. I wouldn't buy a computer from anywhere else.
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Posted 2 years ago
I'm really happy with my interactions with PC Specialist. Each stage of the assembling is well presented on their website. Great communication. It's been real pleasure.
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Posted 2 years ago
fast and friendly service, customer service was fantastic, very helpfull, polite and clear with what was required. idd like to thank everyone who had a hand in making my computer, they done a fantastic job
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Posted 2 years ago
Laptop arrived on time and works perfectly as expected. Happy with the service.
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Posted 2 years ago
Fast build time and delivered exactly on the day I was expecting it - all in good order. System is exctly as advertised and I received regular updates from when I placed the order to receiving it - even photos were emailed to me when the system went through the testing stage and I appreciated this very much. The website was easy to use and placing my order was straightforward. Would deffinetly recommend!
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Posted 2 years ago
My third PC from PC Specialist and yet again I am very pleased with the service and product. Very well built, cables inside are well tucked away and secured (a lot of cable ties). Value for money is good. When there was an unexpected issue with a component not fitting, the support team were quick to notify, provide advice and then implement changes. Very professional and helpful customer service. I've used the website before and it was easy for me to use, automatically notifying if components are not compatible, not enough power, too big etc. Finally, no issues with delivery. If you want peace of mind of a professionally built PC to your specifications, I highly recommend PC Specialist.
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Posted 2 years ago
Have used PC Specialist as our preferred laptop supplier for many years and have never been disappointed. Units are always of a high specification and after-sales service has always been first rate.
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Posted 2 years ago
Delivered on time and with care. PC has been running great, very happy.
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Posted 2 years ago
Great pc Thanks
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Posted 2 years ago
I had the laptop only for a week but so far really happy with the product. It arrived very quick. I think the price to quality ratio is really good so far.
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Posted 2 years ago
Amazing product, turned up well packed and on time. 100% reccomend.
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Posted 2 years ago
Bought my first gaming PC with PC Specialist and I'm so happy that I did! The website and the ordering process was so easy to navigate through. Has a good variety of specs and customising options - total utter freedom. Pricing was good - turned out to be similar to if I had bought the parts separately. Really appreciated the compatibility function after choosing specs, saving so many first-time pc gamers - so user friendly! Really liked the quote function, didn't feel rushed to complete the order and allowed me to customise to my heart's desire and till fully satisfied. After ordering, communication was 10/10: the updates via email and the order website page kept me informed throughout the entire process of building, testing, fixing and dispatching. I also loved the transparency during the building phase: being able to see a sneak-peak of the build (just adds to the excitement of waiting for PC to arrive) and being able to adjust configuration if you want. Dispatch and next-day delivery was also 10/10: fast and efficient (the fact you use DPD was the selling point for me, knowing that my PC will arrive safely and can be redirected to collection point if I'm not at home).
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,741 reviews