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PC Specialist Reviews

4.8 Rating 6,100 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,100 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Very happy with my experience and was kept updated the whole time while the pc was being built. Great service.
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Posted 2 years ago
This is my third or fourth PC from these guys. Just ordered one to replace one of theirs that finally retired 11 years after purchase. It was used 8 hours a day and was powered on 24/7 for eleven years without missing a beat.
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Posted 2 years ago
Computer arrived working perfectly although the screw for the back leg was missing but other than that everything was good
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Posted 2 years ago
Great service and even better building services.
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Posted 2 years ago
Faultless service and great advice on the phone.
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Posted 2 years ago
Very happy with the whole buying experience, excellent communication , manufacture and delivery.
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Posted 2 years ago
Very clear instructions on how to get the PC running. The PC looked solid and after getting it running, all works as expected. I really liked that they validated the PC before sending it and the website also validated that the components fit together. I noticed that the package was a bit damaged when it arrived. I guess during transportation a few wires got dislodged. I had to open the PC and put them back again, but after doing that, the PC worked as intended.
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Posted 2 years ago
Quick, easy and high quality.
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Posted 2 years ago
Was recommended this company by a friend who knew I was looking at building a gaming PC and have to say there were no issues whatsoever. Website is easy to use. Order was completed and delivered within 7 days. Happy days.
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Posted 2 years ago
Very helpful and fast delivery.
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Posted 2 years ago
Very fast delivery and beautiful PC!! very pleased with this purchase
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Posted 2 years ago
Honestly, I am very happy with the PC I ordered. It runs extremally smooth and haven't had any problems with it whatsoever. Couldn't of chosen a better company to construct my PC and would definitely recommend for anyone that wants a good quality computer. However, I did have trouble with the courier (PalletWays) delivering the product to the location of where the PC was supposed to be delivered. I must have got on the phone with them at least three times regarding my PC regarding the delivery. Overall, great experience with PC Specialist but wouldn't recommend using PalletWays as the courier service.
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Posted 2 years ago
Fast and reliable. I made and mistake with th hardware but pcspecialist made an rma super easy.
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Posted 2 years ago
Over the years, I have purchased my home PC (the one I'm using here), a laptop for personal use and eight PCs for use in a teaching environment. I am now writing about my most recent purchase for use in a small office environment. The first two purchases (home PC and laptop), exceeded my expectations by some considerable way. Having raised my expectations to such a level, one might wonder if PC Specialists could continue to rise to the occasion for every future purchases. Well, wonder no more. They have not only risen to the level, but with a few added touches, i.e. the simple emails updating me on the progress of the PC build and delivery, they have gone even further. This latest PC, was delivered well within the notified timescales and, as expected from past experience, was packaged extremely well. Having put it together and set up a few programmes, it is working exactly as expected. To conclude, it is a sad fact that service levels in this country have, with many companies, fallen and as a consequence, when spending money upfront on an online purchase you will often have that niggling fear. You know the one, will it be delivered, will be in one piece and will it work or will I have to chase it up, wait for weeks and put up with a shoddy product. With PC Specialist, you can simply place the order, sit back and get on with all the other things going on, secure in the knowledge it will meet your expectations.
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Posted 2 years ago
I first bought a PC with PC Specialist in 2014. With only a bit of nip and tuck that PC served me amazingly well for the following 9 years, so when the time came to replace it the only place I looked into was PC Specialist again. I can't recommended them enough, not just for obviously the amazing hardware, but also for the incredible service they provide.
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Posted 2 years ago
I had been looking to upgrade my PC for some time and although there are many different companies out there, I always found myself returning to the PC Specialist pages. They all have preset models and configurators but I felt more comfortable using their site, maybe it was the info given if things didn't fit or were incompatible was the thing, or the ability to save you quote, go back and change things, I'm not sure. What ever it was secured my order for a high spec PC. From then I was kept up to date as the order and build progressed, even getting access to virtual 360 images as it was built. When the PC arrived some 7 days later, it was very well packaged and contained how to guides as well as the customary component docs. The PC was up and running in no time and had been working like a dream since. All in all I had spent a considerable amount of money on my PC and can say that from the order onset it felt a secure purchase with excellent customer service and I've now got quality built custom PC. I would highly recommend PC Specialist to anyone. who wants
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Posted 2 years ago
Smooth process from configuring my pc to ordering to delivery. PC Specialist were excellent throughout the whole process, keeping me updated on the progress of the build, testing and dispatching of my order. The product itself is great quality, packed really well, with all the information needed to set it up. I would highly recommend PC Specialist to anybody thinking of buying either an off the shelf PC or configuring their own.
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Posted 2 years ago
Excellent service!
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Posted 2 years ago
Amazing service and delivery time even tho it was a custom built pc.
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Posted 2 years ago
My second order from PCS. It’s very easy to specify exactly what you need online, and you are immediately advised if any components are not compatible. My order was built and delivered in seven working days. The packaging is top notch (I was a packaging designer in my younger days!) Everything has been working perfectly, highly recommended.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 6,100 reviews