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PC Specialist Reviews

4.8 Rating 5,734 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,734 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 4 star review on 2nd April 2026
ANWAR
PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
Website was very easy to browse and the process of configuring my laptop was easy and clear with lots of choices. Pricing was very competitive, much cheaper than other companies I had tried. Build process was very speedy, laptop despatched well before the projected timescale and I was kept informed of every stage of the process. Finally, very pleased with the laptop, no problems so far, looks good, performs flawlessly and feels solid. Whole process was a pleasure, highly recommended.
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Posted 2 years ago
I knew roughly what I wanted after conversations with my gaming son. The compatibility checker proved really useful on the PC Specialist website and prevented me from making an error. Slightly slow delivery but well worth the wait. Excellent build quality and exceeds expectations. Four stars given due to excessive waiting time for contacting help desk by phone. Minor problems were resolved using online community including YouTube.
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Posted 2 years ago
Well updated while laptop was being made and very quick delivery. Very happy with my purchase
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Posted 2 years ago
Really helpful customer service, shipped a replacement part special delivery and helped set this pry up hassle free 😃
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Posted 2 years ago
Ordered a Laptop for myself from here and a PC. Both function really well my only complaint is the laptop does reach really high temps under load. Other than that really quality products with amazing build quality and peformance.
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Posted 2 years ago
Brilliant service, faster than expected delivery and kept up to date through the entire build process.
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Posted 2 years ago
The service from the team has been great so far. Had an issue windows but was resolve with a phone call to the team. Highly recommended
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Posted 2 years ago
Fantastic service. Order was dispatched super quick and every step was communicated well. Delivery was very well packed and I’m extremely happy with my pc!
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Posted 2 years ago
This experience has been outstanding, from first approaching them with a vague set of requirements, to refining it with further chats. Come the final quote they didn't try to go over my budget and also gave me two options, to explore two possible options. Once I accepted the communication through out the process was geat, including a question I had about the build and once built I got a picture of the system. The delivery was neatly handled and arrived exactly when they said. I had one problem a missing WiFi Ariel it was sorted and couriered to me. Ill be using them again.
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Posted 2 years ago
Great service. Pc came as said I’m happy it works good and customer service was great.
PC Specialist 5 star review on 24th August 2023
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Posted 2 years ago
The PC is up to specs. Wonderfully built. The two issues I had were the slow-ish delivery, and the fact that my cooling unit was missing a screw. This was solved, as they sent out a spare part that I was able to install myself.
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Posted 2 years ago
PC arrived as ordered and I have no complaints. The process took a little longer than I expected (18 days), but there was a regular drumbeat of updates.
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Posted 2 years ago
Pc specialist were great and my son is very happy with his new computer
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Posted 2 years ago
This was my 3rd or 4th purchase from PCSpecialist, always competitively priced, I love being able to tweak the features that I need. I always recommend the company to friends who are looking to buy a new PC/laptop.
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Posted 2 years ago
Purchased a gaming PC for over £2,200. Process of configuring and ordering were easy to follow (used the forum to help with suggested configuration). PC arrived in good time but had issue in that Windows 11 was not installed 100% successfully. Not really a manufacturing issue but thought it may of been picked up in final testing. After two re-installs and over 5 hours on the phone all is now good. Knowledge of customer support guys is good but a bit annoyed that I will be paying for the 5 hours on the phone.
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Posted 2 years ago
Had 3 builds with these guys, always great.
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Posted 2 years ago
Very professional, informational and helpful. PC came without any problems. The production was updated at all times and even gave a 360 degree real time look at the build and options to change anything before dispatching. Honestly, deserves the praise. Excellent.
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Posted 2 years ago
Ordering process including selection of specifications was painless. Was very happy with price for the laptop purchased and delivery was prompt. Was advised at each stage of the build where order was at which was very useful.
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Posted 2 years ago
Overall very happy. I ordered a laptop which came quickly and was built to spec. Packed well and courier was great.
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Posted 2 years ago
The pc was built perfectly just as I asked for, the cable management was also really good.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,734 reviews