Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,731 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,731 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Super helpful customer service
Helpful Report
Posted 2 years ago
Pc did take awhile in the pre-production stage. But once the pc was in progress and being built it took little to no time to come! Lovely pc, great build. Great website and when I called on the phone to ask about why its taking so long on pre-production I got transparency and was clearly told how long it might take! Couldn't be happier with the customer service provided.
Helpful Report
Posted 2 years ago
Ordered a computer from the lunar series and was definitely worth it, configured well and runs everything perfectly.
Helpful Report
Posted 2 years ago
This is the first time I've used these guys and I must say, the whole process was smooth and efficient. If I have 1.5 tiny criticisms, it's that the build sheet specifically asks which browser you would prefer, which I thought was a bit odd as it takes about a minute to install on arrival but they forgot to install it... not an issue but odd to ask and then not do it. Performance of the Initia laptop is as expected but the built in speakers have no bass at all.
Helpful Report
Posted 2 years ago
Excellent service as usual, well packaged for safe delivery all at a fair price..
Helpful Report
Posted 2 years ago
Really clear order process and delivery was accurate. Very happy with the laptop and performance and the team were responsive we phoned in for support with logging in and activating software.
Helpful Report
Posted 2 years ago
It was a speedy build for the laptop that I specified to my own liking. The item was very well packed and for the price, I couldn't have bought similar anywhere else. This is also the second purchase, the first of which was over seven and I find that PC Specialists are still the best.
Helpful Report
Posted 2 years ago
My first desktop from pc specialist and it’s superb quality - great build tracking information too
Helpful Report
Posted 2 years ago
feel in love with my build as soon as i opened the box and a named it the beast (going to but a eddie hall sticker on it) this pc does not miss a beat and i cant say i unhappy with it in anyway they even phoned me to advise/ask about my ram speed due to the current bios wasn’t compatible atm so had to be clocked many thanks again
Helpful Report
Posted 2 years ago
Fantastic company; this is the 3rd PC I've bought from them over the years and their products, service, and communications are second to none. I wouldn't purchase a computer anywhere else.
Helpful Report
Posted 2 years ago
I have just purchased my second laptop from PC Specialist. The first one I had 12 years ago and it has been the best latop I purchased. It is still working and I have handed it on to a friend. The only reason for change is that the first laptop was older technology and was not powerful enough for Windows 11 . The new one is marvellous and I am hopeful that it will also last as long as the first. The ability to specify exactly what processor, memory and hard drive, together with the other details means that the laptop is tailored exactly to my requirements. To get such specs with 'off the shelf' laptops is difficult, unless you pay exhorbitant prices! On the rare occasions when I have had to contact PC Specialist they have been quick in repsonse and I have no complaint! Keep up the good work.
Helpful Report
Posted 2 years ago
Below is a reply to an email from PC Specialist which I think says it all. I was also charged £69 to be informed they are unable repair a hardware fault on a PC they built, but they were willing to sell me another PC. Thanks, but will not be taking up your proposal to purchase another PC from yourselves. This PC developed the exact same fault 14 months after purchase and was brought back into service by myself inserting the graphics card into another slot on the motherboard. The fact that this PC has only had light use and cost in excess of Four Thousand pounds is to say the least disappointing, together with the fact that you are unable to repair your own computers. In the past I have purchased seven computers from Dell and not one developed a hardware problem. The only reason for replacing each one was to upgrade memory, graphics capability and speed etc. For this reason I think I will be reverting back to a more reliable retailer. As stated in your email I would like the PC returned unrepaired as soon as is convenient to yourselves. Lastly, I would like to comment that I find it very strange that a company called “PC Specialists” are asking me to source parts to repair a PC that you have built!!
Helpful Report
Posted 2 years ago
This was my first time ordering a PC and the experience was great. The website made it easy to create a custom gaming PC. A week into the order process I made some additions, which they happily added on before sending out. Now I have my gaming PC (with rtx 4080), I could not be happier. When it arrived, instructions were included, which made the set up process extremely easy.
Helpful Report
Posted 2 years ago
Easy, quick, and simple. Can't ask for much more.
Helpful Report
Posted 2 years ago
Good product, quickly delivered, easily set up. No concerns. Would recommend.
Helpful Report
Posted 2 years ago
Great help from the team finalising the spec. Prompt replies from all queries and updated regularly on the build process. Delivery service was very prompt.
Helpful Report
Posted 2 years ago
Loads of options to spec pc exactly as I wanted. Build time was quick and I really appreciated the updates every for every step of the process. The pc was delivered with no damage at all and packaged sensibly to keep it protected in transit. 10/10 would reccomend!
Helpful Report
Posted 2 years ago
2nd laptop purchased and very happy with spec value for money and delivery times. Have recommended to at least two other people who have bought with the same experience.
Helpful Report
Posted 2 years ago
Was a little pricey and got a different rtx 4090 than the one I ordered (phantom instead of nvidia). This is probably the reason why some games (code vein, which doesn't even have really high graphics) still crash when I try to play with high graphics. Either that or 4090s just aren't as good as I thought they'd be. Took quite a while to assemble and deliver too. Would've taken longer if there wasn't a misunderstanding of the 3 day fast track that I didn't actually buy nor want. The PC did arrive in one piece and works but it came with quite a few unassembled parts that were probably to do with the Strix raid soundcard thing and not the actual PC itself. I'm pretty happy though all things considered.
Helpful Report
Posted 2 years ago
Excellent service. Have purchased 2 desktops and a laptop. Cannot fault these guys. Thank you.
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 5,731 reviews