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PC Specialist Reviews

4.8 Rating 4,922 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,922 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
Very helpful in helping get me the right PC for my needs. Speedy delivery. Easy to set up. Great service and always great support.
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Posted 2 years ago
PC Specialist have been brilliant! They have great customer service and the staff member speaking with me was more than happy to help with the specific type of PC I required for my business. I have just bought my second PC from them and without a doubt will be coming back to them when I need my next machine. Highly recommended. Great work team!
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Posted 2 years ago
Fast, reliable service and competitive price.
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Posted 2 years ago
The PC does everything I require and the tower is also quiet and looks stylish.
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Posted 2 years ago
PC Specialist provides a really clear and helpful process for putting together a computer system with the knowledge that everything will be compatible. My system was built, tested and delivered promptly and is working well. Very pleased
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Posted 2 years ago
I've had three laptops from PC Specialist over the last six years all continue to work faultlessly. Highly recommended.
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Posted 2 years ago
Excellent build quality works perfectly and at a reasonable price
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Posted 2 years ago
It was the first time I've used PC Specialist for business purchases and it was perfect. I was kept up to date with the progress, the PC arrived and was ready to go and the pack that arrived with it made it easy to expand the storage from day one. Will be using again!
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Posted 2 years ago
Great service, pc was built very tidy and works great thanks
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Posted 2 years ago
Great service, fast delivery. The order takes to be built a few days but it is built in a professional matter and delivered safely without any problems. Clear instructions provided on how to set-up the PC and how to activate different softwares or apps such as Windows 10/11. All in all, perfect experience plus the steps provided by the company once the order is accepted is very useful and keeping you at ease with your order. Thanks again PCSpecialist and I will order again for sure!
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Posted 2 years ago
We have ordered several desktops from PC Specialist. We have also asked for their advice on upgrades, buying peripherals, and setting up the machines. The people we have spoken to are always helpful, courteous, and knowledgeable.
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Posted 2 years ago
Computer arrived as ordered and worked perfectly. Only problem was with the delivery, the order was left on the doorstep over the weekend. No harm done but I pointed it out to PCSpecialists anyway. They apologised saying DPD delivered quicker than they were supposed to. I Use PCSpecialists (and have for some years) because they will sell a computer without an expensive Windows or Mac operating system already installed. I use Linux Mint which I install myself so a pre installed o/s would just be a waste. I have always been pleased with the company and their computers
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Posted 2 years ago
Computer built quickly. Arrived in perfect conditionally. Worked perfectly out of the box.
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Posted 2 years ago
Easy to set up and when I encountered problems with connecting a monitor the customer service was very kind and helpful. 10/10 i completely reccomend
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Posted 2 years ago
PC Specialist provides excellent services!
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Posted 2 years ago
Everything went smoothly from A to Z. I have the computer I wanted, and it does the job perfectly. I got off to a bad start, however, by mistyping my email address when I placed the order. That meant I didn't receive confirmation. When I called, PC Specialist were very friendly, spotted the problem and dealt with it super-quickly. I would absolutely recommend.
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Posted 2 years ago
They had everything I needed to make my custom PC and I loved how I got updated by email as my PC was going through the different phases!
PC Specialist 5 star review on 4th December 2022
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Posted 2 years ago
This is a Christmas present for my son very happy with the service we received and kept us to date on every process of build and despatch .
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Posted 2 years ago
2nd Computer from PC specialist. The fact I'm a returning customer says it all really. Very neet build. Only issue was MS office didn't work straight away. Had to call helpline who remote accessed and sorted quickly. So it's good to know after sales are good.
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Posted 2 years ago
My 5th PC over 11 years for different specific media applications. My 2011 one is still going fine! You do your research and then get a quality build and no bloatware for a decent price. What's not to like!
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Posted 2 years ago
PC Specialist is rated 4.8 based on 4,922 reviews