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PC Specialist Reviews

4.8 Rating 5,730 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Fast delivery and a great customer service when a component wasn't available during the building process, highly recommended
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Posted 2 years ago
Great service, easy to understand process to build out a PC for my son Xmas present. Good follow up service letting me know the status of my order. Highly recommend
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Posted 2 years ago
Very helpful when it came to deciding on the right build for a home music studio. Really helped to make sure the spec was as future proofed as it could be and would do the job. Also, very responsive with emails and answered all my questions quickly and honestly.
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Posted 2 years ago
Fast delivery, well built can't complain. Saved me time and effort and doing a self build.
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Posted 2 years ago
Very helpful on line build process with full component specs and warnings if your choices are not compatible (e.g. power supply too low for GPU). Easy to manipulate choices to suit budget and requirements. Excellent communications and updates all through build and test. Delivery time well within expectations. Very well packaged up so no problem with component movement in transit. All in all a very pleasant experience. Thanks PCS.
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Posted 2 years ago
Extremely helpful with my many questions (I have no technical no how). Helped to find a gaming PC that my son loves in a budget that suited me
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Posted 2 years ago
I considered building a PC myself, but as I have no experience doing so, I decided to go with PC Specialist for the customer support and warranties in case anything went wrong. I’m glad I did, as the PC was crashing consistently from the day I received it. The support team at PCS were easy to get through to and very helpful. The returns process was straightforward and within a couple of weeks the PC was fixed and returned to me free of charge. Communication during the initial build and the returns process was great. While it was frustrating having to send the PC back for a repair, ultimately I’m very happy with the PC built by PCS.
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Posted 2 years ago
I got my pc, the customer service team were helpful. Had to seat components properly due to seating issues
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Posted 2 years ago
Kept us informed throughout the process. Sent updates and pictures throughout and generally great neat build quality in the case. I used to build pcs but it Only worked out a few hundred quid more than self assembly so its not bad considering you got piece of mind with a warranty and made it quick and hassle free for my sons christmas present.
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Posted 2 years ago
Very straight forward website and ordering process, with great communication through the whole building process, and most importantly PC arrived in pristine condition.
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Posted 2 years ago
bought comp for my daughter , she loves it , had a waiting time of 11 working days , but its December , so totally understandable.
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Posted 2 years ago
We're delighted with our 12 year old son's first new gaming PC (which handily doubles up as Dad's work from home PC!) We really liked being able to spread the payments over 12 months - interest free. The PC itself is beautiful. It is quick and snappy. It boots up fully in 20 seconds and we're getting download speeds of over 800Mbps - faster than my phone, which is fairly high-end (Samsung S22 Ultra). It was well packaged and we were kept informed of progress every step of the way. The set up instructions were crystal clear and simple to do. Their website is a pleasure to use. We're really, really happy with the whole experience. So glad we didn't bottle it and go for a 'bundled' PC with cheaper components. We are not geeks or nerds, in fact we don't know that much about computers - but we do know the product and the process are both flawless. You cannot go wrong with this company, its as simple as that.
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Posted 2 years ago
Great customer service with regular updates, value for money is also very good!
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Posted 2 years ago
Great quality products, excellent and timely service and great to have updates/info throughout the process.
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Posted 2 years ago
Was bought as a Christmas present. They love it. The delivery time was brilliant and the overall build quality is excellent. My second purchase from them and both have been fantastic
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Posted 2 years ago
Excellent service, you are kept informed at every stage of the build, testing & dispatch.
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Posted 2 years ago
Fast delivery considering it’s Christmas time, desktop works great and highly appreciated the updates from PC specialist team along the way. Definitely recommend !
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Posted 2 years ago
I've bought a few laptops from PC Specialist and every time the customer service has been outstanding and more than happy with the laptops. Thanks!
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Posted 2 years ago
Very fast delivery service - and constant updates throughout the building process - highly recommended.
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Posted 2 years ago
Quick service. PC works perfectly. Very happy
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,730 reviews