PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,921 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of products. They will check the specs to make sure it is all compatible. Delivery was as stated and I was informed all the way. It was delivered brilliantly and works better than I could have hoped. I have recommended them to everyone I know! Fantastic!”

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Posted 2 years ago

“Great service at a good price”

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Posted 2 years ago

“Arrived packaged well, my only negative was it took longer than expected from order to being delivered. But after emailing I was informed of the delays. Great service”

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Posted 2 years ago

“Brilliant customer service, unrivalled knowledge and a great PC build. Head and shoulders above the rest, could not recommend PC Specialist more.”

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Posted 2 years ago

“Very professional”

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Posted 2 years ago

“The second time I've purchased from PC specialist - they have a fantastic range and easy to use website, and the system more than exceeds my expectations. The new system arrived in good time and with no issues.”

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Posted 2 years ago

“The most impressive thing about this company is that they are proactive, with regular updates of order progress. The computer ordered is exactly as specified. I will definitely us PCSpecialists again.”

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Posted 2 years ago

“Great service as always. Kept me informed every step of the way from start to finish. Will deffo use again. Thankyou”

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Posted 2 years ago

“Everything is perfect, website said whether the parts work together or not!”

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Posted 2 years ago

“I am very happy with my PC, it has been well built, runs smoothly and PC specialist were very helpful on the several times I needed to contact them. My only negatives were that it took a little bit longer than originally quoted to be built but I understand that this can happen so it’s nothing major.”

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Posted 2 years ago

“Laptop came on time, to spec, in good quality. All around great service”

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Posted 2 years ago

“My family have used pc specialist repeatedly over the years and recommended them to me, this is the 4th pc we've had over the years. Great service and a custom pc built within a good timescale and the machine is running smoothly with no hiccups. I'll definitely use them again as will the rest of the family”

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Posted 2 years ago

“Easy to design and order a pre-build custom machine. Delivered when I needed to to be with tons of comms around the time. No issues and machine is running great. Could have done with a bit more of communication in the pre-production stage as this is by far the longest, but on the grand scale of things everything went well.”

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Posted 2 years ago

“I ordered a high end PC, and when it arrived, I was impressed by the build quality. The regular updates on my order status kept me fully informed. Following delivery, I had a couple of minor issues, and these were handled over the phone very efficiently. The price was excellent, and I have no hesitation in recommending PCSpecialist.”

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Posted 2 years ago

“PC Specialist were a joy from start to finish. It was my second PC from PC Specialist and the final product is fantastic. Getting regular updates through the website account keeps you informed and assured everything is going well. Website has so many options to choose from it can be daunting. I have no complaints because it allows you to choose exactly what you want. My order arrived in around 3 weeks which was fine for me, well packaged and the couriers kept me properly informed (DPD).”

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Posted 2 years ago

“Great prices, fantastic communication, even better customer service. A real pleasure to do business with them.”

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Posted 2 years ago

“Website makes it very easy to customise whatever spec you want. I also liked that i recieved email updates at different stages of the building process. I am more than happy with my Pc and would reccomend.”

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Posted 2 years ago

“They helped me from the get go to figure out what type of pc i would need to specific tasks. ie video editing design work and streaming. They are quick at replying to messages about enquiries including any tech problems after receiving the pc. Only bad things i would say it basically took nearly a month from payment, build to delivery. Also the delivery company DPD had a van breakdown during transit so i thought they had lost the pc due to PC Specialist saying its been dispatched from site and DPD saying they haven't even got the parcel yet so i was trying to figure out what was going on after they missed the delivery date set. I then emailed PC Specialist asking what's going on they then replied saying a van breakdown had happened. The pc was then with me the next day after this problem happened. Also the cable management in the back of the pc is cable tied down very tight and the cables going to my gpu could be less tight as my cables are basically doing a 90 degrees into the back of the pc. So from that i might have to go into the pc at some point and change the cable management and loosen certain cables to put less stress on the cables. Apart from these problems i am completely happy with the service from PC Specialist i would recommend to friends etc.”

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Posted 2 years ago

“The PC has been built perfectly to my specifications, very neatly assembled with great cable management, and I am very pleased with it!”

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Posted 2 years ago

“the quality and price is exceptional as always, as is the customer service. The only thing I can fault is the length of time it took which was 3 times longer than the previous times.”

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Posted 2 years ago

PC Specialist is rated 4.8 based on 4,921 reviews