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PC Specialist Reviews

4.8 Rating 5,730 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
First of all - courier/delivery -I have already messaged you. Yes we got a series of email messages setting out when the goods would be delivered. However there was no attempt to establish that there was someone at home to take delivery despite lights on and a car in the driveway. It was only good fortune that intervened and a very late check on email messages said the delivery had been made some time ago? On opening the front door we found a very wet package on the very dark front step. Otherwise the package would have been out all night. That is if it had not been removed before we got up. NOT GOOD PRACTICE. The goods - looks fine and seems to be good. However, you do not tell people you need to do the "SET UP " at home via the web. The order did not accept the offer of the three months trial of "Anti-Virus" because the device was NOT GOING TO ACCESS THE WEB. It was to be used as a stand alone machine. Low and behold - the only way to set it up was via the web. Now maybe most of your clients are very "tech" switched on. However, this is the first I have heard of having a "box of tricks" that you had to go somewhere else to be able to "get the tricks" to work.
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Posted 2 years ago
Everything went smoothly
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Posted 2 years ago
Ordering was fast and simple, with a wide range of parts to choose from. Customer service was very helpful when I had a question, and made an amendment with little fuss. Happy with the build overall, but would like to see PC Specialist offer more air coolers! Would happily use again in the future.
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Posted 2 years ago
A great all round experience. I wish these folks were around when I was building my first PC many years ago. The ability to custom pick your parts for you PC while knowing that a professional is going to be putting it together is just brilliant. They did such a quality build, everything looking so tidy. I only wish I had more money to get a liquid cooled ultra gaming rig from them. It's also great how they give you updates and communicate on the progress of the build / delivery. My only feedback is that it should be made clearer in your getting started pack that your Windows 11 key is on your account and that you should login to get it in order to verify your installation.
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Posted 2 years ago
This is the 3rd machine I have purchased from pc specialist. From the website layout through to delivery the hit the mark on everything, with photo updates of your rig to informative tracking of the build and delivery process. Would definitely recommend and will certainly return again.
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Posted 2 years ago
Very easy process, delivery time was excellent and the one small query I had was answered immediately.
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Posted 2 years ago
Fantastic service and great communication in the run up to receiving the PC. I ordered a PC for my son as a Christmas present and he is over the moon with the product. I wouldn't hesitate to use PC Specialist again.
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Posted 2 years ago
does what it says on the tin, finance no problem. took 15 mins to get order.
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Posted 2 years ago
They keep you informed all way through the whole process and send you regular e-mail updates. Only quality components are used and the system is thoroughly tested before dispatch. Excellent !!!!
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Posted 2 years ago
Great product, contact and updates throughout the whole building and shipping process, ultimately incredible.
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Posted 2 years ago
Really pleased, great company, great product at a good price. Would definitely recommend them, I wouldn’t by a PC from anyone else from now on.
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Posted 2 years ago
The e mails you sent me on how to set up the pc were spot on. Followed the information . Had no problems. Excellent service.
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Posted 2 years ago
Swift, efficient, and incredibly solid service with great customer support. Bought 3 desktops and a laptop over the years, plus upgrades and always fantastic. Excellent customer service too!
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Posted 2 years ago
Pc came really fast for a custom build and have had no problems when ordering and while having a the pc.
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Posted 2 years ago
PC Specialist built my previous PC, which lasted for over a decade and has never let me down. The time has come to buy a new one, so PC Specialist was an obvious choice. The quality of what they do is outstanding. The PC they built for me is simply beautiful and works like a dream. I'm certain it will last for another decade. I will surely use them again. Thank you!
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Posted 2 years ago
So far so good. Everything working and delivery and set up good. Especially liked the emails for set up which made things easier.
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Posted 2 years ago
My laptop arrived promptly, packed securely. It is sturdily made and has performed well.
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Posted 2 years ago
Great service, amazing value. Been a customer for over 7 years and continue to build PCs with them.
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Posted 2 years ago
Ordered around 2 months ago. Had no issue with a high end AMD machine. 7800 X3D and 7900 XT. Been so good I'm gonna come back for a laptop!
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Posted 2 years ago
Simple to use website that allows you to customise your rig to what you like. Quick build and delivery time, overall a very fair price for services rendered.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,730 reviews