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PC Specialist Reviews

4.8 Rating 5,730 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
This firm was a superb find and I can understand the following on the Forum. It's the first time I've needed a business machine that has the same sort of spec as a top gamers rig but I'm now so glad I didn't just do my usual "just go buy the most expensive machine in Currys". Buying the machine has represented my first real foray into understand computers properly for twenty years. The machine seems beautifully put together and leaves me breathless. Service / delivery etc all superb. This machine cost me £2700 and I know I've got good value. Terrific.
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Posted 2 years ago
Awesome build with great cable management. We were also very surprised by the 360 image that we were sent, this was a great way to hype us up for our new PC!
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Posted 2 years ago
Utterly amazing. I couldn't buy the parts and make it myself for much cheaper. Brilliant price for a top spec computer. Will be using them again in the future.
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Posted 2 years ago
Very happy with my PC. I have bought from PCSpecialist before, and I have recommended it to friends, who have all had good experiences. Even when there are issues PCSPecialist are on hand to help. I had some queries while my PC was being built, and their phone customer support was very quick. One thing I like is that they send you all the spare parts from the case, PSU cables etc. along with the completed build, which helps for upgrading down the line. Not all PC builders do this annoyingly.
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Posted 2 years ago
The PCS website is a joy to build your desired PC and the ordering process is easy. After a few days the PC arrived and was quickly set up and running. Everything worked smoothly except the iCUE software which kept and keeps crashing. The PCS Technical Team have worked hard to fix this, but the problem still persists. They are really trying to fix this issue. I am impressed by how quiet the PC runs. Anyone who is looking for a new PC or Laptop should go straight to PCS.
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Posted 2 years ago
These guys are the gold standard of pre-built PCs. I worked in the IT industry for years so I'm quite picky about my personal kit, and their attention to detail at every stage of the process is excellent; you really get the sense that they take pride in their work. I went for a custom build and it's easy to pick your specification on their website, plus it was built and delivered in days excellently packaged and all exactly as requested. Faultless. (As an aside, this is the second PC I'd bought from this company; the first one is still running without issue after 12 years of use. Well done, folks; you make a rock solid product.)
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Posted 2 years ago
Bought my partner a new gaming laptop only a year and few months ago with extended warranty. And that warranty sure has come useful. Just a few months after getting the laptop the screen started shutting down whenever it was adjusted. PC Specialist handled the fix because it was still within the warranty and only a week later it returned. With the same issue. Around the first year mark from receiving the laptop the screen issues just got worse until one day it stopped connecting to Wi-Fi. Laptop got sent away again, and returned. Wi-Fi fixed, but the screen still plays up. Months of playing catch up with PC Specialist to get someone to listen. All we got was the same troubleshooting guides, excuses about the laptop maybe getting jostled in transit. Eventually PC Specialist agreed to take the laptop for repairs with no cost to us. Away it went, for the third time at only 15 months old. This time the repairs were delayed due to back order of parts. Understandable especially with the time of the year, so we decided to pay and upgrade the part. Laptop has been back for less than a week. Last night, as my partner was adjusting the screen it went black again. Absolutely ridiculous.
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Posted 2 years ago
Delivery was quick, considering the time of year, everything works great and everyone I was in contact with was very helpfull
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Posted 2 years ago
Built the spec we ordered. Prompt delivery, looks good and is lightening fast. Bought for my boy, he's very happy with it.
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Posted 2 years ago
Very happy with the laptop and i have to say that the support is so good..for any issue u can call them and they will guide u trough
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Posted 2 years ago
Very happy with my experience and was kept updated the whole time while the pc was being built. Great service.
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Posted 2 years ago
This is my third or fourth PC from these guys. Just ordered one to replace one of theirs that finally retired 11 years after purchase. It was used 8 hours a day and was powered on 24/7 for eleven years without missing a beat.
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Posted 2 years ago
Computer arrived working perfectly although the screw for the back leg was missing but other than that everything was good
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Posted 2 years ago
Great service and even better building services.
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Posted 2 years ago
Faultless service and great advice on the phone.
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Posted 2 years ago
Very happy with the whole buying experience, excellent communication , manufacture and delivery.
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Posted 2 years ago
Very clear instructions on how to get the PC running. The PC looked solid and after getting it running, all works as expected. I really liked that they validated the PC before sending it and the website also validated that the components fit together. I noticed that the package was a bit damaged when it arrived. I guess during transportation a few wires got dislodged. I had to open the PC and put them back again, but after doing that, the PC worked as intended.
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Posted 2 years ago
Quick, easy and high quality.
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Posted 2 years ago
Was recommended this company by a friend who knew I was looking at building a gaming PC and have to say there were no issues whatsoever. Website is easy to use. Order was completed and delivered within 7 days. Happy days.
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Posted 2 years ago
Very helpful and fast delivery.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,730 reviews