Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,730 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Have used PC Specialist for all our Laptops - Business and Personal - since 2017 and would not go anywhere else. Professional, friendly and seamless service. Would definitely recommend.
Helpful Report
Posted 2 years ago
The best customer service! They are happy to offer lots of help and advice to ensure you are buying the right product for your needs, rather than trying to sell you what will make them more money. I purchased a gaming PC for my son last year, and we’re so happy with it, we have bought a second one for my other son for Christmas! We did have a small issue with it about a week in when it wouldn’t switch on, so we sent it back to be fixed and it was shipped back out within a week. I would highly recommend 😊.
Helpful Report
Posted 2 years ago
Configuring the gaming PC for our daughter was really easy. Then having a moderator review the spec and give really good inputs was gold. The input I received made total sense and ensured I optimised the spec for my budget. It’s a great service.
Helpful Report
Posted 2 years ago
My new PC was delivered in a timely fashion and so far there have been no problems with it. Thank you very much.
Helpful Report
Posted 2 years ago
Easy to order, even easier to set up. I'm very happy with the service and product.
Helpful Report
Posted 2 years ago
Lots of info to keep updated on the progress of the build and easy to set up when it arrived
Helpful Report
Posted 2 years ago
Great communication from start to finish.
Helpful Report
Posted 2 years ago
Very good communication with customers.
Helpful Report
Posted 2 years ago
1. Great customizability options PC Specialist not only gives a vast range of choices for customizing the hardware, but also allows you to get a machine avoiding OS license fees, in case you want Linux, or have an existing license. 2. Responsive Pre-sales advice I had several queries about the models I had shortlisted, and found the PC specialist help guys to be a lot more responsive, and helpful than companies lke Lenovo etc. 3. Timely delivery Got my laptop in good time, although I did chose several customizablity options which would have meant a longer build time. 4. Decent Build Quality. The hardware components are all standard but impressed with the main chassis and overall design too.
Helpful Report
Posted 2 years ago
Custom build process is easy and self-explanatory, with sanity check pop-ups if cases are too small/power supplies wrong size. Great build quality and prompt delivery. Wouldn't go anywhere else for a PC build! Customer service was also helpful and efficient. All in all a great experience.
Helpful Report
Posted 2 years ago
Great price and I was kept updated on the build and testing. There was a slight problem when it arrived as I think it must have got a little shaken up in delivery but the problem was very quickly solved when I called their support line.
Helpful Report
Posted 2 years ago
This is my 2nd rig from PC Specialist and I have no complaints at all. Superb rig, looks great, works better than i hoped, top class, thanks for your dedicated work
Helpful Report
Posted 2 years ago
I ordered my last computer from PC Specialist in 2009 and it's lasted well. I needed a memory and performance upgrade so went for a new machine. The website is clear and the ordering process is fast, good communications and delivery. I'm happy with the machine, all specced as requested. Only minor niggle on some Asus bloatware that came with the machine, which I managed to remove myself (Armour Crate). I had one issue with the wifi antenna driver that I called the helpline on and they sorted it within 10 minutes.
Helpful Report
Posted 2 years ago
Computer as expected. PC Specialist staff very helping bith through the buying process and post-delivery, particularly with helping me transfer one disk drive from my old computer.
Helpful Report
Posted 2 years ago
I have used pcspecialist for my previous rig and have sworn by them. Just bought a new rig with them, i am having some technical difficulties setting my new rig up but the guys at PcSpecialist are currently guiding me through to help rectify this problem ASAP
Helpful Report
Posted 2 years ago
East to order, good communication, PC works perfectly.
Helpful Report
Posted 2 years ago
Great product and great service
Helpful Report
Posted 2 years ago
I recently decided to invest in a high-performance custom-built PC, and after extensive research, I chose PCSpecialist to bring my vision to life. From start to finish, my experience with PCSpecialist has been nothing short of brilliant, and here's why: User-Friendly Customization Process: PCSpecialist's online configurator made the customization process an absolute breeze. The website is intuitively designed, allowing me to choose from a wide array of components to tailor my PC to my specific needs. The real-time price updates ensured that I stayed within my budget without compromising on performance. Expert Guidance: Not everyone is a tech expert, and that's where PCSpecialist truly shines. Their team of experts provided invaluable guidance during the configuration process. I felt confident that I was making informed choices based on my requirements, thanks to the detailed descriptions and helpful tooltips provided throughout. Transparent Pricing: One of the most refreshing aspects of my experience was the transparent pricing. Unlike some competitors, there were no hidden fees or surprises when it came time to check out. The final cost was exactly as quoted during the customization process, showcasing PCSpecialist's commitment to honesty and fairness. Build and Delivery: The anticipation of receiving my custom-built PC was met with speedy and reliable delivery. The build quality exceeded my expectations, and it was evident that every component was handled with care. The system was neatly organized, cables were expertly managed, and the attention to detail was impeccable. Performance Excellence: Fired up for the first time, my new PC roared to life with sheer power. PCSpecialist delivered on their promise of high performance, and my custom configuration ran flawlessly. Whether I'm gaming, content creation, or handling resource-intensive tasks, this PC handles everything with ease, proving the quality and reliability of PCSpecialist's builds. Exceptional Customer Support: 🌟 Throughout the entire process, the customer support team at PCSpecialist was responsive, knowledgeable, and genuinely interested in ensuring my satisfaction. Any questions I had were promptly answered, contributing to a stress-free and enjoyable experience. In conclusion, PCSpecialist has set a benchmark for excellence in the custom PC industry. From the user-friendly customization process to the exceptional build quality and customer support, every aspect of my experience has been outstanding. I wholeheartedly recommend PCSpecialist to anyone in search of a top-notch, custom-built PC. They've earned a customer for life!
Helpful Report
Posted 2 years ago
They must be doing something right as this is the 3rd PC i have bought from pcspecialist over the years. Was easy to configure what i wanted on the website. They kept me up to date with the status of my order and i received it within 6 working days. Very happy with the service and i know where to head for any future PC
Helpful Report
Posted 2 years ago
It arrived in good time and in one piece. What more could you ask for?
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 5,730 reviews