PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,921 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Immaculate build and service Although there is a strip of led lights visible that almost blind me but they will be coming off shortly or being covered over with some Matt tape.”

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Posted 2 years ago

“It's the second time I have bought a PC from PC Specialist and I continue to be impressed by the service and value for money. Living in France, it is a prefect way for me to have an English language solution to my computing needs.”

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Posted 2 years ago

“The laptop is brilliant, working as a charm, and delivered on time!”

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Posted 2 years ago

“Don't normally review products but I have to say that PC Specialists have got a review from me the Process of make, purchase, receive is really easy, If you need advice they are very knowledgeable, they try help you get the best set up for your budget the price was very reasonable for the components in place all around great up to now will review again if have any problems with the outcome of after sales service”

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Posted 2 years ago

“You're gonna need a hair cut by the time your machine arrives (hence the four stars), but it will be worth the wait! My machine works perfectly, is really quiet and fast....and arrived very well packed! When needed....I will be back!”

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Posted 2 years ago

“the shipment arrived smoothly the laptop works very well”

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Posted 2 years ago

“Robert Thomson was very helpful”

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Posted 2 years ago

“Great easy to use service.”

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Posted 2 years ago

“The reliable and easy option for a new PC. Maybe not the cheapest or fastest but the least hassle to deal.”

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Posted 2 years ago

“Prompt delivery”

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Posted 2 years ago

“Very good service . Every thing went as explained on the web site. Very well packed when arrived. Only ordered the one hard drive as going to fit my old drive from old PC. The fact that wont effect my warranty was important. Haven't done it yet as letting the New comp. settle in and of course having to load all old programmes and drivers, etc.”

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Posted 2 years ago

“Ordered 10 custom PC's and was quoted a build time of 16 to 18 working days. We asked if this could be accelerated and were told the request would be forwarded to the builders. We were delighted when within 10 working days, all 10 machines were with us. Build quality is very good and price was competitive. DPD delivered on time and all 10 machines have been setup and appear to be working fine. Overall, very happy.”

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Posted 2 years ago

“Delivery was quick and well protected. After a month of use and playing games on top graphic setting I have had no problems with the computer.”

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Posted 2 years ago

“Pre-production phase took too long but building/delivery steps improved. Build as required at a good price.”

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Posted 2 years ago

“PC is working well and was an excellent price. It did take quite a while to arrive though”

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Posted 2 years ago

“I have been buying machines from PCSpecialist for since 2017. I use my machines for 3D rendering and live 3D visualisation, essentially they are top spec laptops. The build quality is fantastic. The pricing is fair, the customer service has always been good, they keep me up to date with whilst the order is being processed and they have been knowledgeable and efficient on the phone when I have called. I thoroughly recommend these guys and will be continuing to be a return customer.”

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Posted 2 years ago

“I've purchased two PC's from them in the past, and have been very happy with the service they provide.”

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Posted 2 years ago

“Delivery was expected to take a while as GPUs are on back order everywhere but I was pleasantly surprised with quick deliveries to PC Specialist and then the build time. The PC was super packaged. A tidy tidy build which looked amazing. The big thing the PC was plug and play and every possible attachment was included, even some cool stickers. Last time I built my own... I will never go back. PC specialist were competitively priced and smashed every aspect for me! I'm a lifelong customer from now on. Thanks peeps”

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Posted 2 years ago

“The laptop is as described and performs excellently. Service and communication from the point of order to delivery was excellent. The product (and range of products) is excellent. I bought a performance laptop from PC specialist about 9-10 years ago and it is still functioning well - I just needed a general upgrade and didn't hesitate to come back to this firm...”

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Posted 2 years ago

“I love my PC. It’s well build and gorgeous. PC Specialist has an easy interface in order to build your PC easily. After picking your options, the site will tell you if you need to upgrade something or if you don’t need something that’s really powerful.”

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Posted 2 years ago

PC Specialist is rated 4.8 based on 4,921 reviews