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PC Specialist Reviews

4.8 Rating 6,099 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
This was the first pc i've bought in over a decade and a lot has changed in that time. Pc specialist team members I talked to were well informed and patient with my requests for information. They offered sound advice and have been prompt in my subsequent requests for support after I received the pc. The computer is excellent and running without issue. It's my wetware that's out of date. Even so, they remain helpful and patient with the bottleneck that is my brain. Not sure where to upgrade that burnt out old thing.
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Posted 2 years ago
The shopping experience was really straightforward given the clear and easy to use website, so I was already impressed. However, it was the customer experience afterwards that made me rate PC specialist so highly. The speed they built the PC was fantastic, but it was the regular updates on the processing of the order that I appreciated. Every step was communicated and I was even sent a cool 3D image of my completed build once it was done. I cannot recommend highly enough!
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Posted 2 years ago
A very easy company to deal with, I was kept well informed about the build process, testing and delivery. The pc was a custom build after a discussion with a well informed advisor with the exception that I was not told that SSD I was required to include in the order was an NVMe drive. Had I known that I would have ordered a bigger one to accommodate my Linux OS. Apart from that I am very satisfied with build quality, the performance and the virtually silent pc that I now have.
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Posted 2 years ago
Build was not cosmetically quite what i asked for or expected but the helpfulness, professionalism and updates from all the staff involved was outstanding. The PC is a beast
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Posted 2 years ago
Swift assembly and on-time delivery, despite me requesting a change to my order after submitting it. The customer service agent who facilitated that change was very helpful and saved me some money by removing components which were no longer necessary. The PC arrived intact, works excellently, and overall I'm very satisfied with my purchase.
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Posted 2 years ago
Updated constantly on the progress of the build, works perfectly, very happy and will use again if needed 👍👍👍
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Posted 2 years ago
Really liked: The ordering process. The updates when built and tested. The delivery updates Unhappy with spending so much money on this: When it was faulty on arrival. Having to wait 3 days for replacements parts. Having to fix to test and fix the parts myself.
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Posted 2 years ago
Suparb! The entire process was quick and easy and I had been updated at every step of the way of the assembly process alongside the delivery. The site is easy enough to access and all of the extra items that I had bought were delivered in the same box as the actual PC tower itself. I had even accidentally put the wrong email in the site and just simply emailing the provided email and asking for it to be changed was all that was needed. An amazing experience and I most definitely recommend.
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Posted 2 years ago
I was looking at other laptops of the same specs but were twice as expensive and they always had some issues. I am studying architecture so having a pretty powerful laptop for on the go without busting my bank has been very sweet. Its worked so smooth when I've used demanding software, and i loved that I was able to chose all the specs that I needed. Delivery was very smooth as well, kept me updated throughout the process and also came in effective packaging!
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Posted 2 years ago
Great product and arrived in quick time.
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Posted 2 years ago
We found that the computers were competitively priced and the service top notch. From the moment we placed the order we felt fully informed about the order. When they got delivered 4days after the order we were thrilled with the results!
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Posted 2 years ago
Competitive prices, massive choice and speedy assembly and delivery
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Posted 2 years ago
Very happy but did need to reinstall windows because of bugged installation.
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Posted 2 years ago
The pc is amazing I’ve never seen anything in such good quality
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Posted 2 years ago
My 2nd time getting a pc from PCSpecialist and both times have been hassle free and have always kept me inform about the status of my pc.
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Posted 2 years ago
I accidentally ordered a laptop with a screen too small, so I immediately returned the laptop and my refund was processed really quickly and by a lovely person. They offered to do a refund (minus the cost of collecting) or to put the money against a replacement, and they would give me fast-track delivery and a gold warranty. I thought this was very kind and the new laptop arrived super quickly, so I'm very grateful.
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Posted 2 years ago
The process was overall simple and quick for it to arrive to me, the PC parts all had a good competitive price, the packaging for shipping is top tier with no scratches or loose components on the PC. However I would suggest using the Gaming Ready Driver for Nvidia instead of the Studio Driver on the new Nvidia App rather than Geforce Experience, for better optimisation from the get go. :)
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Posted 2 years ago
The computer was built and delivered within the time frame The build quality was excellent with great attention detail extremely tidy One problem with a case fan was quickly resolved Setting up resulted in very few issues So far the computer has performed as I would have expected it to Time will tell in the long run just how reliable it will turn out to be but so far very good
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Posted 2 years ago
The website was very handy with helping you build a pc you wanted while also letting you know if there was any issues between parts. The build took them one day to make, 2 days to test and two days to reach me eith the delivery. The packaging was 4/5, high quality packaging but I've seen better protected PC's by the use of double boxes and more protection around the pc than the top and bottom foam thus one had. The customer support was fantastic. They got back to me very quickly with good advice to the few queries I had asked. The pc itself has remarkable build quality. I seriously cannot fault it. Every element of the pc has been made in the most professional way and I'm over the moon with this. I definitely feel like it wad worth the money. The pc runs perfectly from the tests I've done getting better results than I expected. The one niche thing I did ask about was the tests they do on the pc for quality control to see how it's running I wanted to see the reports and eas told they delete them right after doing them, which I would of liked to see.
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Posted 2 years ago
Top-notch service, free advice offered on my build with regards to improvements and savings etc. Each step was notified during the build process including pictures. I had a few delivery damage issues due to the couriers, no fault of PCS but they handled everything professionally and with speed. Very Happy to recommend!!!
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Posted 2 years ago
PC Specialist is rated 4.8 based on 6,099 reviews