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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Got my system after having to wait in line for the build due to my custom components. I was regularly updated via email on the progress of my wait which was reassuring. Only fly in the ointment was when DPD failed to deliver on the designated day and I had to wait 24 hours to get my pc
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Posted 3 years ago
Very well put together, runs perfectly, no complaints. Thanks everyone at PC Specialist.
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Posted 3 years ago
Excellent service, writing this for the £5 Donation they will give
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Posted 3 years ago
The website was clear and interactively helpful. The PC arrived when expected. The service team have all been amazing, clear and patient. I've spoken with four so far. Waiting in line on they phone, they are constantly updating on the queue length. It's been a few weeks now we haven't quite worked out what is wrong, but they have been superb in response. The replacement parts have come, if a little late, mainly because of trying to fit into my availability to receive them. Maybe by the time I've opened the box another couple of times they will be offering me a tech service job. - Well, probably not.
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Posted 3 years ago
My pc came with no issues, it runs perfectly fine just as expected. Out of the websites i have looked at before buying my pc PCSpecialist was the cheapest. I don't see a reason to purchase from other websites when you get the same parts except they are more expensive. Highly recommend if you are buying your first pc or your 5th it is super easily to customize a pc with all the parts you want super straight forward, they even tell you things such as weather your power supply is not powerful enough for the parts you have selected making it very consumer friendly towards beginners looking to buy their first pc.
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Posted 3 years ago
Had 3 machines from PC Specialist all good no complaints
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Posted 3 years ago
Pc Specialist is not the cheapest or the fastest provider of PCs but they are very reliable and provide excellent service and for that, I am willing to pay a bit more and wait.
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Posted 3 years ago
Quick transaction. Made an order, paid and 2 weeks later collect my new PC. No problem at all. Good communication with update regarding my order. Very recommended Thanks
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Posted 3 years ago
Helpful support when choosing parts and very well built.
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Posted 3 years ago
I like being able to specify a few things that matter to me, like large solid state disc and no anti virus, and then just picking the default for everything else. It took a couple of weeks to arrive. I couldn't say whether thats reasonable or not.
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Posted 3 years ago
Very easy to use website, great build and packaging quality. Super happy.
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Posted 3 years ago
Fair Price for what I got, around 5%-10% cheaper then other places I was looking. Got my first pc from PC Specialist 7 years ago and only problem is that it was falling behind in specs of current technology (old pc still works). Protective packaging 10/10 Cable management 10/10 (other companies would charge you extra for that) Communication between buyer and seller 10/10 again. Email on all stages or production to shipping, then an email from the courier on pick up. Took 15+ days to gather, build and test. Worth the wait. Courier decided to try deliver the PC on a weekend when I asked for weekday but was told they try again on a weekday for free. (This issue is not PC Specialist related but only the courier of the order.) Glad I came back to buy a new PC.
PC Specialist 5 star review on 10th April 2023 PC Specialist 5 star review on 10th April 2023
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Posted 3 years ago
Customer service was great, I found the website easy as a first time buyer and not knowing much about PC’s in general and having to do research the fact that they tell you what works together and what’s best for what you need really helps!! The pc I got visually is amazing!! I love the look, everything is clean in terms of actual cleanliness and how the wires were organised. The setup was not too much trouble, but when I started up the pc applications were not working and it felt like windows was perhaps not installed properly… I had to get support from Microsoft themselves which was annoying as even though they ran through it with me & it was eventually fixed, I had to do a full reinstall of windows 11 and a lot of their fixes I could not do as the pc would not allow me to until after… that’s where it loses that star for me as that was very troubling… without that hiccup I would give this 5 stars!! I’d give it more if possible because I’m really enjoying it.
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Posted 3 years ago
This is my 4th purchase from PCS, All comps have arrived well built and well packaged, Reasonably priced
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Posted 3 years ago
Responded quickly to enquiries and offered useful suggestions.
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Posted 3 years ago
Good price, efficient service, solidly built PC.
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Posted 3 years ago
Easy to use with lots of options for personalising your PC. The form also guides you to make sure you're not buying incompatible or unnecessary parts. There are regular updates once the PC started getting built which was great, and once it was ready to be shipped it arrived quickly.
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Posted 3 years ago
Easy to use website and good communication as the computer was built to my specification.
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Posted 3 years ago
The PC took a little bit of time but I can just assume they've been really busy. The Gaming set up is perfect, built well and works really well. Would use them again!
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Posted 3 years ago
I built the pc based off one of PC Specialists cyberpunk pc specs. Communication every step of the way was great and delivery was handled with care. Been loving the PC since I got it all setup.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews