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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Always keeps you up to date with what stage your pc is at. Customer support and price are great.
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Posted 3 years ago
PC Specialist have been incredible, I usually build my own PC’s however recently simply haven’t had the time, the prebuild I got is fantastic, arrived on time, and was well priced for the specs. One thing that stood out to me was the packaging, the PC was packaged incredibly well, with lots of protection and padding to avoid damage in transit, I won’t name names but I bought another PC from another prebuild company and the packaging was abysmal with half the parts ending up being broken. I highly recommend PCSpecialist, professional throughout the entire process, the website is fantastic and intuitive too.
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Posted 3 years ago
Very happy with the overall build value and quality. Only issues have been lack of Bluetooth and 5Ghz wifi capabilities, which I assumed would be standard in a modern pc and was not immediately clear were missing from the build customisation page. Similarly, I couldn't find any info on how noisy the fans would be, which many other brands display.
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Posted 3 years ago
I was kept updated on progress of purchase and delivery was carried out when stated. Great service thank you
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Posted 3 years ago
I ordered a new pc from them as mine was becoming out dated. Had the pc built to my specification with help from there web site. And through out the build and testing i was informed on a regular basis. On delivery it was very well packed with everything in good order. Hopefully i will get time over the Easter holiday to set it up.
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Posted 3 years ago
Pc came in timeframe provided, good service
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Posted 3 years ago
The website was pretty easy to navigate, when building the pc using the pc builder, things like how much power wattage I really needed and compatibility was always taken into account, with it even suggesting a cheaper power supply to save me money as I had selected one that would be a bit overkill, the building process was also really clean, with me being updated and being able to see what was going on with it on the websites' tracker, I also really liked the sort of tree that tells you the different stages and how long they can take. When the PC arrived, delivery was handled by another delivery company, yet PCSpecialist still emailed me with every delivery update to make sure I was informed, I was also sent an email with some information that I needed to know (In my case it was to ensure I didn't plug display cables into my motherboard, it could vary or not be there for others), when it arrived, it was in very good packaging, with instruction manuals on what to do, the inside of the PC even had some light packaging in it to ensure PC parts were not harmed in transit, overall great service, wonderful PC, thanks to the guys at PC Specialist, will definitely be buying from here again for any future PC needs
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Posted 3 years ago
This was my second time buying from PCS, this time a desktop rather than a laptop. Very happy with my computer, and customer service was very prompt at replying to email queries. The computer came carefully packed and had no issues setting it up.
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Posted 3 years ago
After shopping around i found that i could get more for my money from PC Specialist. I configured and bought a custom desktop, the process from configuration to delivery was simple, there was always help available to guide or explain what needed to be done. I was informed of the progress of my order at every stage, when my PC was delivered, I could not be happier. I would recommend PCS, the service was outstanding and I received the Desktop I wanted at a cost that was unbeatable by all the other major companies I had looked at.
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Posted 3 years ago
Excellent range of products. They will check the specs to make sure it is all compatible. Delivery was as stated and I was informed all the way. It was delivered brilliantly and works better than I could have hoped. I have recommended them to everyone I know! Fantastic!
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Posted 3 years ago
Great service at a good price
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Posted 3 years ago
Arrived packaged well, my only negative was it took longer than expected from order to being delivered. But after emailing I was informed of the delays. Great service
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Posted 3 years ago
Brilliant customer service, unrivalled knowledge and a great PC build. Head and shoulders above the rest, could not recommend PC Specialist more.
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Posted 3 years ago
Very professional
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Posted 3 years ago
The second time I've purchased from PC specialist - they have a fantastic range and easy to use website, and the system more than exceeds my expectations. The new system arrived in good time and with no issues.
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Posted 3 years ago
The most impressive thing about this company is that they are proactive, with regular updates of order progress. The computer ordered is exactly as specified. I will definitely us PCSpecialists again.
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Posted 3 years ago
Great service as always. Kept me informed every step of the way from start to finish. Will deffo use again. Thankyou
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Posted 3 years ago
Everything is perfect, website said whether the parts work together or not!
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Posted 3 years ago
I am very happy with my PC, it has been well built, runs smoothly and PC specialist were very helpful on the several times I needed to contact them. My only negatives were that it took a little bit longer than originally quoted to be built but I understand that this can happen so it’s nothing major.
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Posted 3 years ago
Laptop came on time, to spec, in good quality. All around great service
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews