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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
I ordered a top end pc i9 and 4090 and was worried about 4k gaming but it works flawlessly on the system pc specialist built, looks good and keeps cool enough during long sessions. The experience I had with pc specialist was great, i was always kept me informed of what stage my build was at and I even got it earlier than I was told. Overall great experience and great pc.
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Posted 3 years ago
Professional, immaculate work, great customer service - would absolutely recommend.
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Posted 3 years ago
Easy to use website. Spoke with tech during build. Easy to get through and very helpful. Thorough testing process, tracked shipping. Everything good on arrival.
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Posted 3 years ago
This is the second PC I’ve bought from PC specialist, this one to replace the previous one which was just starting to freak a little after over a decade of error free service. I configured the pc myself from the almost endless list of components and thanks to the error checking tool at the end of this process could be confident everything would be compatible. Excellent build quality and service.
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Posted 3 years ago
Order was easy to configure and arrived when estimated. Once it was received, most components and functionality worked as expected. Only small critism I would have, is that the 2 fans that come with the case weren't fitted or present (sent out after raising with CS) and the visible cable management looks a little disorganised. Other than that, the computer works and looks great.
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Posted 3 years ago
Looks a great Laptop. Delivery was dodgy as in they just left it on the door step !
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Posted 3 years ago
Great pc build. Competitive pricing and customisability. Took a while to arrive but it was totally worth the wait
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Posted 3 years ago
Everything went according to plan and arrived quickly! I am very happy with the PC so far!
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Posted 3 years ago
PC Specialist website was clear, helpful and easy to use. The PC took a while to be dispatched but was worth to wait. Service team have all been amazing, I knew all steps and delivery was superb fast 👍 Would recommend to anyone 💯
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Posted 3 years ago
Great to be able to buy a custom made PC, to match my unique requirements and budget. I got great help on the forum, the build and delivery were perfect. No complaints whatsoever! A bit confusing on the web site is that once you start down a certain path (say, "office pc") then some options are not available to you anymore - but nothing informs you that's the case. Thankfully someone told me about that on the forum! The forum is great 😃 Overall, I would definitely recommend PC Specialist for custom builds !
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Posted 3 years ago
The online PC configuration tool was easy to follow. In particular I could see how different components altered the price. I did have one question, and the tech team (real people on the phone!!) were excellent.
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Posted 3 years ago
PC Specialist have made buying a high end PC very straightforward. I used their custom PC building page to get the right components that I required, and when I phoned for some advice they couldn't have been any more helpful and gave some great advice. From order to delivery I was kept informed all along the process. Once setup I needed a bit of help again so phoned for some advice on software installation. Wow these guys know what they're doing. Easy to understand instructions for the help desk and now I have exactly what I needed. If your in the market for a high end PC for specific reasons or a high end gaming pc then you will not go wrong with a PC Specialist build.
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Posted 3 years ago
Everything as needed
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Posted 3 years ago
So many options, really simple and laptop works great. Love that you could see each step of the process in my account area so you were never left in the dark.
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Posted 3 years ago
Came in good condition.dpd was in time not damaged.
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Posted 3 years ago
PC specialist service was great however their delivery company DPD awful (they are normally good to be fair). DPD somehow managed to lose a 5K pc in their depot! Now I have to wait a number of days before PC specialist will build a new one. Not their fault I understand and up until the pc was given to DPD I would fully recommend them. Great comms throughout and really quick dispatch considering everything I ordered. Fingers crossed DPD don’t lose the second one they’re likely to have to build! Despite my issue with delivery I would still use them again as I’m sure this is isolated. Would have given 5 stars if not for the problem.
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Posted 3 years ago
Came in with great condition and easy to set up.
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Posted 3 years ago
I can not fault your service, communication and product quality. My dealings with your company have been ecpxcellent.
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Posted 3 years ago
The guy I spoke to, Ronaldo I think his name was, knew what I wanted and was very knowledgeable about techy things, which I am not. He supported me to build my PC from scratch. Very good. He was very helpful.
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Posted 3 years ago
This was technically the second PC we got from PC Specialist but the first we ordered directly from PCS rather than from another retailer. The website makes it easy to zero down to an exact configuration you want and gives lots of information on what will work in which case and with what components, even telling you if your power supply is underpowered or overpowered letting you get exactly what you want. PC turned up within their advised lead time, which they tell you when you place the order. You can also check the status of your order on the website and they give you a handy flowchart with plenty of information on what each stage means. Came well packed and protected, with foam inside the PC case to make sure that nothing shifts around during transit and a nice note telling you to remove it. Cables were nicely routed inside and all the spare cables, screws, manuals and little dohickeys from your motherboard and PSU put into a nice "welcome pack" box for you to do any changes that you might need later. Everything in the PC works well and the bank holiday was a good long weekend to really put it through its paces. I spoke to a person in technical support regarding some after sales support, nothing was actually wrong but I had a question about my order, they were awesome and helpful and kept me informed about delays while they checked things. I cannot fault their service at all.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews