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PC Specialist Reviews

4.8 Rating 6,103 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,103 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“I bought two computers from PC Specialist, I've only set one up so far. But it runs like a dream. Fantastically packaged, easy to follow instructions, simple setup. The website process is excellent. Having the feedback before you buy, of whether your components are compatible is absolutely necessary. Especially if you're new to/overwhelmed by the myriad computer parts. Delivery was as estimated on the site, feedback on the build was accurate and useful. Overall a very easy, helpful and quality experience from start to finish. You'll struggle to find a better site, unless you're building the PC yourself. Though I'm not sure why you would at this rate, as the labour costs were extremely cheap and the added benefit of a warranty on future parts and labour is a no brainer really. This is as close to a plug and play experience as you'll get building a PC. Excellent service.”
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Posted 3 years ago
“Great overall service. Easy to use website, very responsive communication, delivered on time and excellent build quality. Cable management was very clean and everything is running smoothly, even under load. Would recommend.”
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Posted 3 years ago
“Hi I bought this as a birthday present for my son. He has been asking for years! But I felt at 15 years old and his experience of gaming he was now ready. He was thrilled to bits when it arrived. It came fully built to perfection. The guys at PCS are superb at what they do and it is certainly worth every penny. They sent ys messages every step of the way to let us know what stage the process was at. We received it within no time. No grumbles from us! Thank you all at PCS.”
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Posted 3 years ago
“Excellent service (as always). Kept me informed at each stage and met the expected delivery date.”
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Posted 3 years ago
“Everything was good, had dents in my radiator and the the packing foam was too tight which apon removal almost dislodged the gpu. One of the Wi-Fi antennas was broken.”
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Posted 3 years ago
“Great, timely service. Only issue was cable management was blocking access to the storage drive, location.”
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Posted 3 years ago
“Great fast service”
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Posted 3 years ago
“This is my third time I’ve purchased a laptop from pc specialist, & I certainly wouldn’t use anyone else when building a laptop. The service is 1st class & they kept me informed almost every day on the production of my laptop, very quick delivery aswell, & if I’ve ever needed to get in contact with them they’ve always been very helpful & reliable. Big thanks pc specialist 👍”
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Posted 3 years ago
“I admit i had never heard of PC Specialist when it was recommended to me by a friend. He knew i was looking for a new Desktop PC after my last one (purchased from Costco) was a bit of a nightmare so said PC Specialist were "the best around". I must admit i was very impressed with the website - the fact it checked the components you were picking were compatible - and once i made my order the communication during the build and test phase was great. The only reason i can't give them 5 stars is i had a couple of issues with my pc when it arrived. Whilst giving the desktop a once over to check everything i noticed a couple of things had not been put together correctly on the case. It just looked like they had rushed to put it together as covers were attached upside down and one component looked bent as it had been forced into place. It only took me 10 minutes to fix by undoing a few screws and putting it back together but that's not really the point. My other problem was my Windows installation was broken so it wouldn't perform any updates. Searching the PC Specialist forums (which are very good by the way) i found similar issues posted by others and the community were very helpful in providing me with what i needed to do to fix it. Basically it was a complete re-install of Windows. Again this was not ideal, and the fact i only discovered this fault after i had manually added all my programs and software, essentially meant i had wasted a few hours of my life. I can't really blame PC Specialist for this as apparently it is a common issue with the Windows OOBE tool that is installed on their machines, but it was a frustration none the less. Overall however i do love my new PC and the support from PC Specialist really was great in helping my with my issues. I would definitely recommend PC Specialist. It is just a shame for these few minor quality control issues i faced.”
Helpful Report
Posted 3 years ago
“Firstly the website where you can build your PC is fine. Some issues with not telling you about incomparability until your done and ready to place the order. But it's only a small issue and considering the complexity of components it's not too surprising. They don't list the price of components. This is both ridiculous and frustrating. You have to note the total build cost, change the part, look at the new total build cost and get the calculator out. There was an issue during testing and I'm glad this was resolved beforehand. But this lead to unavoidable delays in posting the pc and despite an online chat and 1 phone call from the tech building the PC, my request to have the PC sent for delivery asap and not at the weekend because this was only agreed if the PC was shipped on-time with no issue, was ignored. This lead to a further call but the PC was then sent on the day. The build is top notch. The graphics card support bracket was not in place and was supporting air. You might make the excuse it moved transit, but all screws and fittings were sold with no room or give for movement. Very clean build. Simple setup instructions. Overall I'm very happy with my PC. Comparing prices with just building yourself, it's a pleasant surprise and considering the benefits of having someone else build, test, configure etc and the warranty deals. I wouldn't hesitate in recommending PC Specialist. I will definitely be using them again.”
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Posted 3 years ago
“I have purchased several machines in the pastfrom PC Specialist and they have always comes up tops, Price is reasonable, service is excellent, packaging and delivery is first class they are my first and only choice.”
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Posted 3 years ago
“I'm very happy with my purchase - the PC arrived really fast and it was very well secured. Assembling all the parts on the PC Specialist website was also a great experience as it's very intuitive and easy to use. I highly recommend PC Specialist for anyone who wants to build their custom PC!”
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Posted 3 years ago
“I'm loving my new PC. I tend to upgrade every 4 years. And once again PC Specialist have delivered. Fast service and delivery as usual.”
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Posted 3 years ago
“Helpful at the order stage and kept me informed until delivery. This is the second unit I've had from them if the new one lasts as long as the first I'll be very happy.”
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Posted 3 years ago
“They where great at keeping me up to date on what was happening with my purchase.”
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Posted 3 years ago
“The easiest way to purchase a PC I have found, they have a good range to anyone's need, the pricing is fair and customer service excellent they are with you all the way, from the time of your selection ( prebuilt or modified) to the time it arrives at your door, it is tracked all the way,the couriers they use are of high standard ( less chance of damage) I would recommend them to anyone, hence the five stars.”
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Posted 3 years ago
“My 12 year old son had saved for nearly 2 years (all Christmas and birthday presents, and most pocket money) to buy a gaming pc, and has not been disappointed. We chose PC Specialist on the recommendation of a friend, but the vast choice of cases and components meant we could spec it exactly for what he needed within his budget. And what a beast of a machine! Glass sided case, liquid cooled 13th gen CPU, RTX 4060Ti, 32 Gb of fast RAM, and more lights than Blackpool illuminations, it absolutely flies. And also does not come with all the useless bloatware that you get from mainstream manufacturers such as Dell. PC Specialist service was great, you can track the status of the build and testing, and arrived by courier within 1 day of dispatch. Very happy so far, will definitely buy from again.”
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Posted 3 years ago
“Stubbled over PC Specialist whilst looking to find a replacement Desk Top PC. Found it easy to spec my specific PC Requirements and quotation received. Placed order as price seemed to offer good value. Regular emails received to up date me on the progress of my order through to dispatch. Received within 24 hrs of dispatch via DPD. PC well packaged both in terms of box but also internal PC transit protection. PC is now fully functioning and can highly recommend PC Specialists”
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Posted 3 years ago
“My first order with PC Specialist and the service has been excellent. I've had to use the aftercare support line and the team have been very helpful too. Would highly recommend and will definitely place orders in future!”
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Posted 3 years ago
“Excellent and quick service, providing quality parts. They also provide a forum with loads of helpful information that helped me make decisions reduce costs (which I then put into buying more expensive parts for my build, but that's just me!). Took 9 working days from ordering to receiving a fully built custom pc that is fully tested.”
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Posted 3 years ago
PC Specialist is rated 4.8 based on 6,103 reviews