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PC Specialist Reviews

4.8 Rating 6,100 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,100 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“I have purchased two custom PCs and a custom laptop from PC Specialist, and I am extremely satisfied with both the builds and the service provided. These machines are primarily used for 3D work, and they have consistently handled all my scenes with ease. Any issues or concerns I've encountered were promptly addressed by PC Specialist. I recently bought the Recoil 17" custom laptop from them, which I plan to take with me while traveling. While I haven't had the opportunity to fully test it yet, I am content with the build quality and benchmark performance.”
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Posted 2 years ago
“Honestly, this company built a beautiful custom build, did an absolutely amazing job. The packaging was unreal and came without anything wrong with the machine! Their dashboard on their website kept me up to date every step of the way and now it is here my work life has become a little more bearable ha! (I mean playing games, coding my way through my job is not the best bit) Thank you so much guys!”
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Posted 2 years ago
“My previous PC was supplied by PC Specialist, PCS, 5 years ago, and the only reason it has been replaced is the increased hardware requirements of the software I use. Before ordering my new PC from PCS I looked at a number of other suppliers and none of them could offer the range of named components as PCS at a reasonable cost. It's been 10 days since the new PC was delivered and I am thoroughly satisfied with everything.”
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Posted 2 years ago
“To date I have found the whole experience in using PCS to be excellent. After placing my order I was kept informed almost daily on the it's progress, including a 3D view of the assembled machine! The packaging used to ship the computer was robust and even included protection within the case itself, which gave me added confidence that I was dealing with a professional and competent company. Unfortunately my PC did develop a fault with the network card which meant that I was unable to connect to wifi . Raising this as an issue with PCS was done through their website support from, which was simple enough. The response was both supportive and quick, with a return collection arranged by PCS; my computer was actually collected today. Going by my dealings with PCS so far, I am confident that they will fix this problem and that I will have my computer back soon. Thoroughly recommend PCS!!”
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Posted 2 years ago
“PC Specialist puts the consumer at heart, ensuring quick delivery teams and world class, ongoing customer support should issues arise. Very pleased that I’ve chosen them over other providers.”
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Posted 2 years ago
“Pc was delivered earlier than stated, works perfectly, and staff was helpful during the process of choosing a case. Highly recommend.”
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Posted 2 years ago
“PC works perfectly. Build took a bit longer then expected due to issues with cooler and case compatibility, but those were resolved by the PCS team.”
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Posted 2 years ago
“all ok. I recommend it.”
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Posted 2 years ago
“It works perfectly, thank you. I am no expert, but my only criticism is that I cannot get it to connect to wifi, except via a hotspot from my old PC, so am relying on ethernet connection. The reason, it has been suggested to me, is that the wifi aerial is inside the sturdy metal box, so it is difficult for the signal to penetrate. As I have very fast fibre broadband to my property, my old boosters are somewhat reducing the internet speed I should be getting (950 MG per s) to about 100. One solution would be to buy new boosters and remain in ethernet, but is there an alternative, like attaching an external aerial?”
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Posted 2 years ago
“Works perfectly, looks amazing, good communication”
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Posted 3 years ago
“Order process including info associated with each component/option, updates during build, delivery, setup and running have been great - can't fault them. My only panic was when it arrived and I saw the graphics card in the box and I thought "I have to install this myself?!" - it took me quite a while to twig that the (PCS) build swaps out the huge fan/cooling unit for the watercooled system! It's good getting all the leftover parts/manuals etc. I still have the ones from my previous PC order from PCS 15 years ago :) The machine is great - runs very quietly and stays very cool - am hoping it will keep me going for another 15 years!”
PC Specialist 5 star review on 24th September 2023
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Posted 3 years ago
“Wasn't going to write a review but they emailed me twice now, when I frist got my pc I would have given the 5 star, however after 3 days of my pc arriving the gpu stopped working, so I emailed tec support which didn't reply for 4 days, I called them after waiting a day after being told by customer services that they reply within 24 hours, the first guy I spoke too was no help said he would get back to me the same day after looking at the log files I sent, so I had to call again, to finally get someone that was willing to put the time in to help after 2 hours on the phone he sent me the gpu replacement (would give him five star). Overall I wouldn't buy from here unless your lazy like me and don't wont to build your pc your self or don't know what your doing”
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Posted 3 years ago
“Your service was excellent - you kept me informed throughout and my order arrived as and when you said it would. The computer was quick and easy to set up and has worked flawlesly since. I could not ask for mo. Thankyou.”
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Posted 3 years ago
“Absolutely faultless service. PC worked perfectly from first power on and rus exactly as I expected. Paid extra for the 3-day dispatch, and I received the PC on the day after dispatch. PC was packaged very well and very securely. 100% recommend and will definitely be using again when I upgrade.”
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Posted 3 years ago
“Brilliant service, build quality and competitive pricing. Absolutely no issues, would 100% reccomend”
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Posted 3 years ago
“Thank you PCSpecialist for a beautifully built, exceptionally powerful machine, I am very happy with my new system and have already put it to good use. Particular commendation to the packaging and safe transport of such a high end piece of equipment.”
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Posted 3 years ago
“My second Pc from PC Specalists. Excellent quality delivered in a timely maner, will defiently use again.”
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Posted 3 years ago
“From start to finish, the service provided by this company was top-notch, from the website with its helpful sample products and my original enquiries regarding the specification, through delivery, up to and including some post-delivery questions that I had. And the machine itself is pretty much exactly what I wanted: it purrs away below my desk delivering all the power I was looking for and finally making the unplayable games playable. If it sounds perverse that I couldn't offer a full five stars, well, it's for a perverse reason: it's been built too tidily. The cables are tied and pulled taut to within an inch of their lives, there is no simple access to add extra cables to the PSU, and even trying to move the fan controller would result in a mass of unconnected connectors. The warranty may say I can add or change components but the build doesn't exactly make it easy. It's neat, sure, but when I want to add an SSD I shouldn't have to start dismantling the entire machine. All in all, another great machine from a great company with just this One Little Thing ...”
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Posted 3 years ago
“An awesome experience purchasing my GPU box from PCSpecialist. Very transparent in the whole process and always provided timely updates.”
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Posted 3 years ago
“Products was high quality”
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Posted 3 years ago
PC Specialist is rated 4.8 based on 6,100 reviews