Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
I’m happy with my new laptop. Enabled Hyper-V and moved my virtual machines on new laptop from my old laptop :)
Helpful Report
Posted 2 years ago
Its a quick and easy process. Click and customise how you want your laptop setup. Just peace of mind that all the parts work well together and you don't have to do too much research on your own. Quick and easy delivery as well. Everything in total took just 7 days. Brilliant.
Helpful Report
Posted 2 years ago
suepr happy with all the help i recieved and how fast the service was !! Excellent build , really apprecaited ! would highly recommend to anyone who is scared about spending £ and building on their own, these guys do it all for you !
Helpful Report
Posted 2 years ago
Second time using PCSpecialists first time was for a pc and this time was for a gaming laptop and all I can say is both times it’s been amazing. Really good quality and care is taken to provide you with what you want. Will definitely be getting more from pc specialists.
Helpful Report
Posted 2 years ago
Lap top is fab very smooth and very quickly received thank you so much
Helpful Report
Posted 2 years ago
First time using pcspecialist. Did not disappoint.
Helpful Report
Posted 2 years ago
great service, fast and respomsive and even helped with a query pretty quickly. very happy with recieved product, would reccomend to anyone
Helpful Report
Posted 2 years ago
Great service and good delivery and process. Lots of updates and good expectations on how long it would take to arrive.
Helpful Report
Posted 2 years ago
My third laptop from PCS., an Initia 14" with i3. Once again a faultless experience: excellent communication, delivery, etc. And the machine itself is first class - at a very reasonable price. Certainly recommend!
Helpful Report
Posted 2 years ago
The ease of using the site is brilliant and the very helpful tips when choosing spec..detailed outline of when its being built..quality checked and delivery..
Helpful Report
Posted 2 years ago
Amazing process, took a bit longer than expected but they refunded me the rush fee. PC looks and runs amazingly. Well put together and reasonably priced.
Helpful Report
Posted 2 years ago
Ordered a Laptop with them, its been great and was affordable compared to other laptop places given the specs involved. Would definitely come back
Helpful Report
Posted 2 years ago
Quick build and delivery, laptop performs amazingly well. Wish I had purchased the liquid cooler at the time of order but will sort that soon.
Helpful Report
Posted 2 years ago
Quick turn around on two custom laptops. Seems bizarre that they have started sending out laptops without Windows 10 Pro licensed. This seems to be a new thing I think since Windows 11 has been released. Means a little more configuring once we receive the machine. We have previously had repairs carried out on previous orders and the turn around on repairs is much slower than on new orders. This may have been resolved now though as we have not needed a repair for quite a while. Generally a good build and would use again.
Helpful Report
Posted 2 years ago
This was my fourth purchase from PC specialist going back to the earliest days of this company. Its success has been well earned. I was confident that I would get good advice, excellent service and a sound machine and my confidence was not misplaced.
Helpful Report
Posted 2 years ago
PC was built exactly to specifications, arrived earlier than I thought it would and preforms better than I could have hoped. 5/5
Helpful Report
Posted 2 years ago
I recently purchased a custom laptop and I'm extremely happy with my experience at PCSpecialist. The product is great, reasonably priced and delivery was faster than expected. The box it came in had plenty of protection to avoid damages in transit. It was easy to customise and the website offered an easy to use chat system for any questions I had. There was a slight issue with a part from an external cooling system I purchased with the laptop, but this was resolved fairly quickly and the customer service representative was easy to communicate with. Would definitely recommend
Helpful Report
Posted 2 years ago
Unfortunately the laptop did not work properly when I first started using it - blue screen of death appearing - and it had to be returned. I received it back after a an incompatible component was replaced. It is now the best computer I have owned.
Helpful Report
Posted 2 years ago
Website was easy to use, lots of choices for parts! Order arrived within seven days and functioned well out of the box. I note that the cables and component arrangements in the PC were installed professionally. Totally recommend!
Helpful Report
Posted 2 years ago
quick and easy to place my order unfortunately the pc was very buggy when it arrived and the only solution i had left after days of trying to figure it out was to reset everything to factory settings
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 5,910 reviews