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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Quick turn around on custom spec laptop
Helpful Report
Posted 2 years ago
The build and delivery were really fast. The gaming laptop I ordered is high quality and has no issues so far. The only thing that went wrong was that the liquid cooling device I ordered did not come with a required power adaptor.
Helpful Report
Posted 2 years ago
This company makes it so simple to put together a compatible build with plenty of different choices per component & for my build was very competitive compared to if I had bought the parts individually myself. In particular I was impressed with the 3d virtual image rendered of my build once it was built, very cool! The build came quickly and in perfect condition with no problems at all, I would definitely recommend this company to any of my friends.
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Posted 2 years ago
Bought my new PC from PCS because of the service provided with my last purchase from them. There were some error messages and crashes on the old machine, which despite it being over 6 years old PCS sorted out. One employee was particularly helpful and took ownership of the issue until resolved. When it came to replacing the PC, PCS were an easy choice. I got good feedback on the spec and once ordered delivery was ahead of schedule. Overall I’m very pleased to recommend PCS.
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Posted 2 years ago
The website was so easy to follow, without any experience I managed to spec my pc very easily due to the information provided. My PC turned up a week later and works superbly and is very well built. Great price -great service could not ask for more.
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Posted 2 years ago
Amazing PC, great tracking service and updates on the build. Really good price too for the rig I went for.
PC Specialist 5 star review on 5th August 2023
Helpful Report
Posted 2 years ago
Work was done quickly, kept my account updated on progress, just like they did the twice before i have ordered a computer with them, no complaints at all
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Posted 2 years ago
On time and in perfect condition. I was able to get 64 GB memory and 4080 12 GB VRAM relatively low cheaper compared to other brand laptops.
Helpful Report
Posted 2 years ago
Kept me updated throughout the whole process, delivered as scheduled and the pc looks beautiful!! 👌🏻 10/10
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Posted 2 years ago
Between the service, the delivery time once built and the recieved product I honestly couldn't be happier. Having had the new pc for a few weeks now there's been no issues at all and it's hands down been the easiest setup process I've experienced (excluding the usual trying to find features again when you switch windows versions!)
Helpful Report
Posted 2 years ago
From the start they was a lot of help, answering any questions I had, they was very efficient building my pc and kept me updated throughout the process, the pc it's self is very well made and works very well.
Helpful Report
Posted 2 years ago
Had a great experience buying a laptop from pcspecialist, plenty of customisation options, fast delivery and product arrived in great condition working as intended. So far the laptop is working great.
Helpful Report
Posted 2 years ago
Very happy. They kept me in the loop though out the process and any changes were done without any complaints.ive already recommended to a friend.
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Posted 2 years ago
PC Specialists are amazing The service, flexibility, communication, quality, packaging and efficiency was outstanding I would recommend this company over any other You get what you pay for and you will not be disappointed I could not be happier
Helpful Report
Posted 2 years ago
Love my miniITX from PCSpecialist! They kept me informed every step of the way, sent me pictures and also instructions to help set up! I wouldn’t go anywhere else now if I needed another computer!
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Posted 2 years ago
Love my pc, kept up to date through each stage of the process, very happy!
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Posted 2 years ago
Really great communication from start to finish. Fantastic product - looks and runs great. My 13 year old son is delighted. Struggled with syncing some games etc - rang support and they were incredibly patient and helpful.
Helpful Report
Posted 2 years ago
I have made several purchases with PC Specialist and have always experienced great customer service when I have had a query or issue. My most recent purchase was a laptop which was quick and easy to customise and was delivered quickly with great communication. I wouldn't buy a computer from anywhere else.
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Posted 2 years ago
I'm really happy with my interactions with PC Specialist. Each stage of the assembling is well presented on their website. Great communication. It's been real pleasure.
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Posted 2 years ago
fast and friendly service, customer service was fantastic, very helpfull, polite and clear with what was required. idd like to thank everyone who had a hand in making my computer, they done a fantastic job
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 5,910 reviews