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PC Specialist Reviews

4.8 Rating 6,099 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Order processed, delivered and working as promised.
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Posted 2 years ago
continuous information during construction, user-friendly interface, opinion about my choices. The packaging was also professional. I am completely satisfied.
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Posted 2 years ago
We chose PC specialist after looking at reviews on Trustpilot and were not disappointed. There are a lot of options when configuring your PC, however the site is very easy to navigate. Kept us informed about progress and delivery. Very happy with the purchase and process.
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Posted 2 years ago
Great service and price
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Posted 2 years ago
I first bought a custom PC from PCS about 4 years ago. I wanted a company that was able to provide me with a PC but with the components and configuration I wanted. Build and quality excellent. I have since bought a second PC for my youngest son. Highly recommend these guys. Customer service is excellent too!
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Posted 2 years ago
excellent service from start to finish
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Posted 2 years ago
Great online service. Very efficient and product is just as expected / hoped for . Communication through the stages of build , testing and dispatch was brilliant . At no point did I think ‘what’s going on with my order ?’ Great job !!
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Posted 2 years ago
Been using PC Specialist for many years now for gaming laptops all great specs for a decent price
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Posted 2 years ago
pc specialist was very quick to build PC and helped me along the way with delivery issues with DPD who I had several issues with as they had my pc 11 days, I paid for weekend delivery took a day off work it did not arrive pc specialist's phoned DPD and was given no further information. I rang DPD who said they could not find my pc and an investigation would need to be done. I then received a message on the Monday saying my pc was on its way causing me to have to take more time off work. Pc specialist refunded my weekend delivery charge with no hesitation and were very helpful
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Posted 2 years ago
Great communication at every stage, immediate response when I had an issue in setting up the PC at home and the delivery from the courier was, surprisingly, done on a Sunday.
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Posted 2 years ago
Excellent service and a great laptop designed just as I wanted it
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Posted 2 years ago
My second pc purchased from them and once again fantastic service for this gaming pc - my son is very happy !
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Posted 2 years ago
PC Specialist are above the rest when it comes to custom pre-built rigs. I have now purchased two machines from them. One back in 2020 and now in 2024. Both experiences have been fantastic and can't fault them for any part of the process. Both builds had fantastic build quality
PC Specialist 5 star review on 21st June 2024
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Posted 2 years ago
Great value computer. Really pleased with the ease of ordering process, speed of delivery etc. my only slight issue was with the handbook, when the QR codes provided for drivers and Windows registration didn’t work. However, the support team were very quick to respond to my emails and everything is, hopefully, now sorted.
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Posted 2 years ago
Excellent build quality. I did have a slight software issue with the control centre, however, this was resolvd after a quick call to PCS. Hugely knowledgeable and helpful team.
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Posted 2 years ago
Quick and efficient process with a quality build at the end, this is the second time I have bought from them and their service is worth every penny.
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Posted 2 years ago
Very quick build and delivery. Ordered on Thursday, laptop arrived on the following Wednesday. Works well and I'm happy, thanks folks:)
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Posted 2 years ago
Very impressed with ordering, the cost, the build and the delivery of my computer from PC Specialist. My only negative was the handbook because the links in this to download drivers and to register Windows did not work. However, the support team answered my emails very quickly and I feel I am on the way to having a great PC.
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Posted 2 years ago
Bought from PCSpecialist a number of times now. Always fantastic and reliable builds. Very helpful staff from the moment of ordering to delivery. Many thanks !
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Posted 2 years ago
It is easy to specify exactly what you want, then the order is placed and the machine arrives. No fuss, no bother. Great technical support is a phone call away. I have just ordered 2 identical machines for me and my wife, and I can set them up in similar ways. And the price is very competitive. What's not to like?
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Posted 2 years ago
PC Specialist is rated 4.8 based on 6,099 reviews