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PC Specialist Reviews

4.8 Rating 6,099 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
This is the third mid-to-high-range gaming laptop I've bought from PCSpecialist. I pretty much will not buy from any other retailer, because I know that anything I buy from PCSpecialist will be sturdy, powerful, and built to last. Both the other computers I bought lasted for about 5 years, and that was only because of a couple of unfortunate accidents on my behalf - even after 5 years of heavy usage, they were still very strong and capable, handling most modern releases at almost maximum graphics settings, and could have lasted much longer. Build time and dispatch has always been quick - delivered within about 2 to 3 weeks from order - with lots of helpful updates about each step of the process. The box it comes in is huge, because they really don't hold back on the protective packaging to keep it safe. If you want a computer you're going to be using every day for 7 years or more, I definitely think PCSpecialist is the right choice.
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Posted 2 years ago
Ordered my PC very late on Friday before Bank Holiday and added Saturday delivery as was in hospital for a major operation the following week so wanted my PC before then so I could install it, PC Specialist kept me upto date when I phoned them on the Tuesday with queries as to it being a short turn around. They had a great selection of Parts and components to choose from, all seems to have been built to a very high standard. When my PC arrived on the Saturday it came very well packaged, despite slight damaged to the external box caused by DPD. the PC itself was untouched and perfectly protected thanks to the way it was package by PC Specialist. Would highly recommend and use again.
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Posted 2 years ago
Did a great service and kept you up to date and delivery was massive 5* brought a pc from here before so knew I was going to get great service
PC Specialist 5 star review on 14th June 2024
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Posted 2 years ago
Very happy with the service from PC specialist. Chose the components and specifications. Packaging secure. Delivery was less than a week including bank holiday.
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Posted 2 years ago
Pc was delivered promptly. All set up. Works exactly as I hoped. Tech support was avaliable to answer my questions as I was setting it up. Excellent service.
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Posted 2 years ago
Super happy with PC Specialist. Very easy to pick the parts you want through their website. Build and shipment was very quick. Build is of very high quality and cables are all neatly organised and tucked away. However I do wish that some categories have more parts/brands to choose from, I would also like newer cases. Some parts/categories have little to no explanation or tech spec, so might be harder to choose for a non-technical customer.
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Posted 2 years ago
Fast & Reliable.
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Posted 2 years ago
Really helpful would recommend
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Posted 2 years ago
Super happy with the service and my new PC. I couldn't recommend PC Specialist more
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Posted 2 years ago
The order process, build updates and delivery where all excellent. Sadly pre installed software I specifically asked not to be there have dropped this from a 5 star to a 4 star review.
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Posted 2 years ago
As previously with my desktop and now with my laptop the product is excellent made to my spec, everything works perfectly and was delivered on time. Many thanks
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Posted 2 years ago
First of all I am happy with the build. PC Specialist supplied all of the components that I selected and did a very good job of layout and cabling. However, my experience with PC Specialist was spoiled by several 'bad' experiences (graphics card, courier and pump): * The graphics card developed a fault after owning the PC for 51 days. * I requested the item to be returned and repaired (for free) and a courier collection was organised. On the scheduled day of collection, the courier (Palletways) did not collect. * I contacted PC Specialist and a new collection day was organised. * When the courier did arrive, he asked ME to put my PC in the back of HIS lorry: he did not secure the PC (though it was in its box) and just left it loose in the back of his lorry (I reported this to PC Specialist and they said it was normal and that items are only palleted when they reach the Palletways depot). * The PC was fixed by PC Specialist and returned (new graphics card). It took about two weeks. * When I turned on the 'fixed' PC, the pump emitted a very high-pitched noise (even on the 'silent' setting) that it did not make before it was 'fixed'. This noise continued for almost 1 week. I called PC Specialist several times throughout and everyone I spoke with was well-mannered, friendly, and helpful. Now that the high-pitched noise from the pump has stopped, I'm happy with my new PC.
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Posted 2 years ago
Brilliant customer support and build build time, would use the service again
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Posted 2 years ago
All fine, delivered quickly and helped on live chat
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Posted 2 years ago
Kept me updated throughout the building process. I paid for the 3 working day production service and next day delivery. And surprisingly came in the given timeframe, amazing quality and service!
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Posted 2 years ago
I selected what I wanted from a laptop and paid for that and only that. Brilliant because I want a larger ssd in my machine but don't need an expensive gpu which I'd usually have to pay for if I bought a pre built. I really can't complain. I've also sent the 1 of the laptops i bought back for repairs a couple times that went smoothly and cheply as the machine was still under warenty
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Posted 2 years ago
laptop was built and delivered very quickly not very keen on windows 11 thankyou
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Posted 2 years ago
Was able to browse various options and build the right PC for me. Customer Support were great answering my questions, and keeping me updated with every step of the build. Delivered quickly and securely, very happy customer.
PC Specialist 5 star review on 7th June 2024
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Posted 2 years ago
Brilliant set up
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Posted 2 years ago
My new pc is a weapon of mass enjoyment. Love it. Very tidily put together.
PC Specialist 5 star review on 6th June 2024
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Posted 2 years ago
PC Specialist is rated 4.8 based on 6,099 reviews