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PC Specialist Reviews

4.8 Rating 6,099 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
This was my second time using PCspecialist after a previous build in 2016. That PC was still going strong, but I needed to update my setup. The new PC has been great. It took about a week to build and there were regular updates on the progress. The delivery information was accurate and prompt. The machine was well-packaged and arrived in perfect condition. I've been really impressed with the service and information provided. The emails were very clear about how to assemble any extras, and I was able to redeem an offer for a free game via their website. Excellent service. Thank you very much.
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Posted 2 years ago
I have used PC Specialist for a number of years now and they are always very helpful .I think this the 3rd computer I have bought from them and I have never had any problems with them
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Posted 2 years ago
Laptop arrived on time and is in great condition and works well
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Posted 2 years ago
I loved the overall experience when dealing with PC Specialist - ordering was simple, communication throughout was excellent and delivery was swift. The product has been astounding and any queries I’ve raised have been dealt with patiently - providing reassurance where needed. I’d recommend them to everyone and would certainly use them again. Excellent!
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Posted 2 years ago
Spec was agreed on in 10 mins, emails back and forth whilst I was on phone. Quote received and order placed. Delivery spot on. It was always professional and even when I had a query after goods had been delivered (post 2 weeks) it was sorted out immediately via quick assist.
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Posted 2 years ago
Easy to navigate website. I loved that they kept me informed about every stage of getting my laptop ready. On-time delivery. They immediately responded to my query.
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Posted 2 years ago
The custom build process is straightforward and intuitive. Good communication and updates during assembly and shipping. Everything worked perfectly out of the box
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Posted 2 years ago
PC was built and sent in a short amount of time, the only reason it didn’t come even sooner was because I placed the order just before a bank holiday. The website’s tracker for a build is fantastic and well informed, they even send you a 360 scan of your build before beginning tests in case you have a query! Choosing parts also couldn’t have been easier when making an order, they even have a system to tell you if bits are incompatible or other potential errors with your selection.
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Posted 2 years ago
Great service, good communication throughout the build, and provided a useful steer on the build itself.
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Posted 2 years ago
No nonsense down to earth business. The process of building the PC is useful and logical. Good Value and quick build time To my recollection this the seventh purchase in which I have been involved. A sudden motherboard failure of a much upgraded six year old machine, from PCS forced me to spend almost £1,000 at PCW. At two years one month ago, the PCS delivery time, due to component problems, was too long.
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Posted 2 years ago
Everything arrived on time worked as it should the speed of the PC and clarity of the screen is great I'm loving my new gaming computer
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Posted 2 years ago
I've ordered 2 desktops and 1 laptop over the last 20 years, each time from PC Specialist due to the service and support on their building system and help from staff. The builds have each lasted well past shelf life and I'll likely be back in 10+ years after this desktop purchase
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Posted 2 years ago
Used PC specialist several times now and always brilliant with the constant updates and delivery. In total between work, personal and friends around five builds and all spot on.
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Posted 2 years ago
Excellent website with a great pc builder section. Loved the updates through the build process. Delivery was excellent with great communication throughout. Superb build quality, very happy with the system so far!
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Posted 2 years ago
good quality packaging, no problems with the computer
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Posted 2 years ago
Very good PC, Some parts are left unexplained and had to contact support but the questions were answered in less than 24 hours, great PC, great customer service
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Posted 2 years ago
Flawless product, just as I expected, no issues with delivery.
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Posted 2 years ago
I recently got my first gaming desktop from PCSpecialist and I was very pleased with the entire process. Picking the parts was easy and if anything was incompatible it would tell me the problem in detail. I opted for 3 day fast track and was very impressed that considering there was a minor issue in the testing phase, it was dispatched very quickly and packaged well for delivery. As for the minor issue, I was contacted by phone to say the build wouldn't post with RGB RAM installed but worked with the none RGB variant. They made sure I was happy to proceed and provided a refund for the difference between RGB and non RGB. It was some of the best customer support and communication I've ever recieved. I'll be writing a in depth hardware and PCS experience review on a website that I write for as well... but I'm very happy.
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Posted 2 years ago
Great site for customising configuration. Kept uptodate at various stages. Fast and trackable delivery.
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Posted 2 years ago
Minimal fuss and quick delivery for my PC make them a recommended pick.
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Posted 2 years ago
PC Specialist is rated 4.8 based on 6,099 reviews