Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,730 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
great price for services offered, considering the range and scope of various builds I found myself returning to PC Specialist for the third time.
Helpful Report
Posted 2 years ago
Over the past 12 years my company have bought over six PCs from PC Specialist for my home office. What are most like about this company' products and service are: 1) The web shop is easy to use - no problems and reliable. 2) The online configurator is good 3) Very competitive pricing 4) Use of generic parts so that future upgrade and modification is easy to do oneself 5) The supplied hardware has been quite reliable over the long term 6) Only once had to claim on warranty (long ago) for a defective video card - the problem was resolved very quickly by sending me a replacement card that I fitted myself All in all, I am very satisfied with PC Specialist and wont hesitate to purchase my next PC tho them in a few years time.
Helpful Report
Posted 2 years ago
website is ease to use, many options to choose for your specific requirment, the ordering process kept me informed, the computer arrived in around 10 days and so far so good!
Helpful Report
Posted 2 years ago
From Gamers to Gamers. Great setup, 5 days await for order door to door (estimated was 10). Great Support (they exchange my charger in 3 days) Every £ spend was worth it. I will stay with them for longer.
Helpful Report
Posted 2 years ago
Price was fair, delivery took 10 days which was faster than i expected, and the quality of my pc is amazing.
Helpful Report
Posted 2 years ago
Good build quality of pc. Website is clear and easy to navigate, delivery was on time and easy to track. Customer service could be approved, I asked for a fan to be moved and was told by email it was done (but it wasn’t so had to move it myself) and also I had to ask for a windows 11 activation key, it wasn’t given in the pack.
Helpful Report
Posted 2 years ago
Fantastic service, quality product, super happy with my build.
Helpful Report
Posted 2 years ago
Arrive on time and working as intended
Helpful Report
Posted 2 years ago
Very good. Kept me up to date on build status, and also everything was perfectly set up when the PC arrived.
Helpful Report
Posted 2 years ago
My passion is photography and video I wanted a laptop to edit my work. Pc specialist design a system and built a laptop to meet all my requirements and more. Super fast build and kept me informed of the progress.
Helpful Report
Posted 2 years ago
I'm extremely satisfied with service PC Specialists provides. Amazing, helpful discord staff and community, easy to navigate website, very professional customer service over the phone. I am very happy with my purchase and will strongly recommend using PCS to anyone.
PC Specialist 5 star review on 8th March 2024
Helpful Report
Posted 2 years ago
Excellent service all round! Will always get a build from these guys in future.
Helpful Report
Posted 2 years ago
Needed help regarding the LED RGB Lights in my PC, quick help, thank you!
Helpful Report
Posted 2 years ago
Really happy with the whole experience. From the ease of the website to the support after, it’s been a pleasure. The PC is well built with cable management that JayzTwoCents would be proud of. I needed support for Windows activation, this was very straightforward. Both the packing and delivery were top notch. The internal and external parts of the PC had good padding. DPD handled the delivery well, zero marks on the box at all. So far I’m extremely impressed with the PC and PCSpecialist.
PC Specialist 5 star review on 7th March 2024
Helpful Report
Posted 2 years ago
Everything is exactly as described and runs perfectly. The website was easy to use and customer service helped out very quickly when I had issue with sending my order. Cable management is great and overall was worth the price of my build
Helpful Report
Posted 2 years ago
Ordering, checking all components were satisfactory,assembly and delivery on time proved that PC do what they say. This is my fourth pc from them and have never had any problems with the machines over a twelve year period
Helpful Report
Posted 2 years ago
Nice piece of kit. Working well. Price was good and the delivery was backed up by emails to update me. Delivered on time.
Helpful Report
Posted 2 years ago
Any computer purchase can be a concern, but as this one is number 7 from PCS over many years I can say they have all functioned as expected with no problems setting up. The customer is offered choice when designing the equipment and a discussion by telephone prior to order resulted in an improved desktop in my opinion, also a small saving for me!. Packing and delivery excellent ( if it's DPD ). The PC is quiet and quick, the best yet. After trying a few others for this machine, I came back to PCS as they seemed competitive considering the specification required.
Helpful Report
Posted 2 years ago
Was very happy with the ease of the customisation on the website and the build came very quickly and worked as intended. Must say I was apprehensive to begin with but this experience was wonderful and I would recommend them to anyone.
Helpful Report
Posted 2 years ago
Bought an expensive prebuild. The arrival and technical support is fantastic, can't fault it. It's just frustrations that has lead me to provide this negative review. Upon arrival, the RAM and Graphics Card weren't installed correctly, leading me to believe this was knocked about hard in transit or was rushed. Numerous BIOS restarts to actually get the PC to run, then a full day of running tests and checks. For the value of the build, I expected better. And now I'm having issues when starting the computer back up. The night before I would shut down as you would any computer when you're done with it. The next day starting up it would end up back in BIOS claiming the PC had been forced shut down. Which leads me to believe there is a faulty component somewhere. This has happened twice since I purchased a month ago, which has me concerned about the future implications.
Helpful Report
Posted 2 years ago
PC Specialist is rated 4.8 based on 5,730 reviews