Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
They sell very good computers. looking on the Internet you can purchase very high spec machines for a very competitive price compared to shop prices. There after sales service is excellent if you do have a problem. The desktop computer I got was my second computer from them as I had a laptop a few years ago from them. An excellent company to deal with.
Helpful Report
Posted 3 years ago
OMG I am absolutely in love with my new laptop. It looks so stylish with the shape and lights. The only thing I wish I had done was to have 2 TB Drive instead of 1TB, But my partner suggested getting a plug in as I love top end games. Absolutely was amazed with service, kept me informed I was like a kid at Christmas could not wait. Thanks so much ☺️
Helpful Report
Posted 3 years ago
cracking job well done with zero problems.
PC Specialist 5 star review on 6th February 2023
Helpful Report
Posted 3 years ago
Having purchased from PC Speacialist previously on a few occasions I had no hesitation in ordering my super high spec laptop from them for my Desktop replacement. I work in a power hungry Pc environment and the new machine is handling it all very well. Thanks PC Specialist for your support and really good communications throughout the whole process
Helpful Report
Posted 3 years ago
The building of the PC online was easy to use. It took no time for the PC to be built and tested., less than 11 working days. Though I installed the PC at home myself, the team sent little handy PDF files on things to avoid catching you out. Very please with the overall service
Helpful Report
Posted 3 years ago
Completely happy with this service, this is the second PC I have had built. Would recommend to anyone thinking of having a custom PC built.
Helpful Report
Posted 3 years ago
The customer support was excellent, both before purchase when I asked for advice and after receiving the computer when I required assistance with the setup. I have only given 4 stars because there was a problem with Microsoft windows. But PC Specialist's technical support staff were very helpful and clear in their explanations of how to get this problem sorted out and talked me through the necessary process, so I would recommend the company to anyone who appreciates having a helpful technical backup. probably not the cheapest, but well worth it for the patient expert support.
Helpful Report
Posted 3 years ago
We are returning customers, having bought from PC Specialist several times, also recommended to friends and family. They have neve ever let us down. Our new computer was built according to our wishes. We took advice on what to put in. It was built in a timely manner, the timeline being updated regularly so that we were aware of the progress. It was delivered, very well packaged when promised, by a personable careful chap. Makes such a difference. We were set up and running within around three days, Bradley in Tech support was brilliant. Whenever we have contacted tech support, they are patient, kind and treat us with respect, not like total morons. We believe that we have an outstanding piece of kit, representing excellent value for money, built to our spec. We have never had to return anything to PC Specialist, so we don't know how that works. We shall come back to them should we need another PC. Thank you so much. Incidentally, we first came to PC Specialist having been recommended
Helpful Report
Posted 3 years ago
Great service, communication was excellent and delivery was on time, thank you
Helpful Report
Posted 3 years ago
Communication from PC Specialist was excellent through the whole process. A couple of items were out of stock at time of order placement but this was advised quickly and the items were dispatched within three working days of the new laptop. The start up literature was mainly for windows 10 and could do with being updated for windows 11, but the telephone support was excellent. Highly recommend using PC Specialist.
Helpful Report
Posted 3 years ago
Very quick and helpful, love my beast of a PC
Helpful Report
Posted 3 years ago
A custom built PC tested and delivered in 2 weeks and working perfectly, PC Specialist keep me up to date a every stage of the process. I couldn't be more satisfied.
Helpful Report
Posted 3 years ago
This is the second Computer I have had from PS Specialist, after a short delay awaiting components, my new PC arrived in via pdp, pdp where a little heavy handed but as the packaging was good, there was no damage. Comupter works great and is as expected and exactly to spec. I needed to reinstall Windows 11 as the Microsoft stored would not work first time around. Apparently a known Windows fault. I am very pleased with the build qulaity and performance.
Helpful Report
Posted 3 years ago
From selecting the spec, to ordering, the build, and delivery, the whole process was smooth and without issue. The communication throughout was excellent and I knew exactly where my order was throughout the process. The PC is exactly as expected, good price, and we could not be happier.
Helpful Report
Posted 3 years ago
I had become tired of trawling on line retailers looking for a laptop with the specification I wanted. A friend told me I could use PC Specialist to buy exactly the PC I wanted, without having to have unwanted features or bloatware. I signed up and quickly specified my ideal laptop. I am an engineer and can’t do without an installed Ethernet port. It almost seemed too good to be true. However, with the protection of distance selling I ordered and the laptop turned up about 12 days later. It was everything it had been specified as on the order form. The price was exceptional valuer for money, in my opinion. PC Specialist managed the delivery by DPD very well. I have now used it for a week and I’m very happy with it. The laptop came well boxed for transit, and the manual is comprehensive and gets you off the mark very quickly. I would therefore give PC Specialist a 5 star recommendation.
Helpful Report
Posted 3 years ago
Guy called Thomas helped me get this built and delivered in a hurry as I had some issue with certain component being in short supply. He swapped them out for replacement and helped me hit my deadline
Helpful Report
Posted 3 years ago
Fantastic customer service and communications. I had to alter some components and delivery at the last minute and they were incredibly helpful and efficient. My custom PC is beautiful and perfect. I'd add some pictures of it here but I'm too busy using it!
Helpful Report
Posted 3 years ago
Really good price, And the pc came in perfect condition. The only downside is the delivery taking a while but I didn't mind it.
Helpful Report
Posted 3 years ago
Easy to use and configure to my needs
Helpful Report
Posted 3 years ago
Build turned out great, super easy and stress free process. Shipping took longer than expected but 20 day wait isn't that bad.
Helpful Report
Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews