Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Fantastic no pressure process. Built my spec on-line, had time to think about things. A reasonably good price for the (high) spec I wanted... hey, I was happy with it :) once I pushed the order button was informed at all good key stages and having had the pc for a couple of weeks I have not looked back in anyway. Highly recommend.
Helpful Report
Posted 3 years ago
3 weeks no update Wont allow order to be cancelled Don't know when I will recieve delivery
Helpful Report
Posted 3 years ago
Responsive customer service, very helpful with both queries and assisting with the orders process. Only loses a point due to some issues regarding the online ordering process: - no specific brand or sub-model of the GPU is available, just the overall "RTX 4XXX" GPU, which could be a problem if wanting to avoid a specific reseller. - some confusion as to the expedited shipping process. Wasn't able to add this in when ordering, but was able to expedite after 5 days had passed, meaning the 5-day shipping upgrade paid for actually took 10 days (appreciate that it's 5 days from order but you would assume that if you can't add it at purchase stage, you wouldn't be able to add it afterwards either), and required a shipping upgrade for saturday delivery. - System hadn't been updated, drivers weren't installed. Unsure if this is normal or if the expedited process meant this was missed. Not a huge issue but did mean the system looked like it performed worse than it does on first setup. Overall these are somewhat minor complaints though, and I would be very happy to order from PCS again in the future. System has performed very well, was packaged very securely. I'm confident that if I do encounter any issues, PCS will be able to rectify them satisfactorily.
Helpful Report
Posted 3 years ago
PC Specialist made the ordering process very easy and delivered before my specified date.
Helpful Report
Posted 3 years ago
The build was super easy to select, I appreciate that the recommendations focus on performance and price and not just to milk your money. The build time was exactly as advertised (2 weeks during Christmas period) and the delivery next day. Everything was delivered safely and so far I have no issues. Enjoying my new pc a lot
Helpful Report
Posted 3 years ago
superb thank you
Helpful Report
Posted 3 years ago
Good Product, Good Price and Very Good Customer Service
Helpful Report
Posted 3 years ago
Nothing wrong with the laptop ordered however, before expiration of my quote, the original processor wanted went out of stock and I found myself spending more as was offered a different processor that was £300 more.
Helpful Report
Posted 3 years ago
Quick delivery (especially as I ordered close to the Christmas period), kept up to date on progress & straightforward set up for someone not very tech savvy - highly recommended!
Helpful Report
Posted 3 years ago
Perfect service happy gaming 👍
Helpful Report
Posted 3 years ago
Absolutely great service everything on time no issues at all.
Helpful Report
Posted 3 years ago
Very useful order builder and tracking throughout. Now my setup is what I always wanted!
Helpful Report
Posted 3 years ago
PCS is withouth a doubt the leading provider of bespoke PCs
Helpful Report
Posted 3 years ago
PC came within a timely manner. No issues and great service. Would recommend. Loved how they showed what stage they were at with the building process.
Helpful Report
Posted 3 years ago
My second laptop purchase from PC Specialist (the first purchased in 2019 and still going strong!). Needed a second laptop and, based on the first purchase/after-sales experience, PC Specialist was the immediate choice. With custom-built options and well set out explanations of each component, it was easy to select the relevant option for me. Price, as before, was excellent and delivery time within expectation. Had a bug with the start-up function which meant I could not pass a certain point in this process and delayed personal set up until the next day - nevertheless, customer services at PC Specialist were incredibly fast in helping resolve this. Had another problem later in the day trying to load the Blu-Ray software purchased at the same time from PC Specialist, but again another customer service representative took control of my machine remotely and managed to do this for me. Really impressed with the customer service and, ultimately, the laptop so far. Based on the 2019 purchase, I am expecting this laptop to also run for many years. Well done PC Specialist. Keep up the great work. I have already recommended you to others and I know there have many further purchases. Thank you!
Helpful Report
Posted 3 years ago
Loved the clarity of where in the process my computer was. Packing was good, expected a bit more and an easier/more convenient box. It was also dumped by the courier, but that's not PC specialist fault. The photo on the website could be way better and/or show examples of the box itself from customers. Feel like the colours weren't really true to what showed up.
Helpful Report
Posted 3 years ago
I've used PC Specialist for the last ten years, and there's a reason I keep coming back. Recently upgraded to a Iconico 17'3 laptop, as my old Optimus was on its last legs. I ordered the laptop on a Saturday (custom build) and it was with me the following Thursday. The laptop is sleek and surprisingly lightweight, the screen quality is utterly fantastic, and I honestly couldn't be happier with my purchase. The actual laptop runs like a dream, does everything I need it to and looks gorgeous doing it. Having dealt with customer support in the past, I've always had positive experiences.
Helpful Report
Posted 3 years ago
Good price, clear order tracking and delivery timing - appreciated the use of DPD at a time where the Royal Mail were striking - and the system worked as expected
Helpful Report
Posted 3 years ago
Great communication, speedy delivery and a great product. Thank you
Helpful Report
Posted 3 years ago
Ordered my new pc on the 2nd of Jan and received this 2 weeks later. compared prices between different sites and this site was the most competitive. package was well packed and pc was working straight away without any hassle. will definitely use again and recommend
Helpful Report
Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews