PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,942 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 3 star review on 30th August 2025

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to talk to personnel and sort out the right machine for my requirements. This is all operating ''singing and dancing'' so far.”

Helpful Report

Posted 3 years ago

“Configuring and buying process very smooth, and I'm delighted with my new PC so far!”

Helpful Report

Posted 3 years ago

“The online ordering process is excellent for changing the specification to suit individual needs and cost. Customer Services are always available and quick to respond pre and post sale. Build quality is excellent with plenty of space for expansion. With the excellent prices available this has become our go to place for new computers. Excellent service.”

Helpful Report

Posted 3 years ago

“Silent and powerful, games play without a hitch and it's understated design blends well with my workstation. I will definately use this company again.”

Helpful Report

Posted 3 years ago

“Amazing pc delivered before I expected and was ready to use right away.”

Helpful Report

Posted 3 years ago

“great pc with no issue at all. great job guys”

Helpful Report

Posted 3 years ago

“Second purchase from this company. Build quality is good and communications and ability to track your order are excellent. Would buy from again.”

Helpful Report

Posted 3 years ago

“This is the 5th gaming PC I have bought from PC Specialist. The website is very user-friendly and makes it easy to customise your build, and the process was all very smooth and simple. Totally recommended.”

Helpful Report

Posted 3 years ago

“Brilliant service and communication throughout the whole process. Highly recommend!”

Helpful Report

Posted 3 years ago

“Good prices, well built pc, company is good with delivery updates. Highly recommended.”

Helpful Report

Posted 3 years ago

“I purchased a gaming pc from PC Specialist after reading a review in a PC magazine. The specific item reviewed was unavailable at the time. However, when I called to inquire when it would be available, the PC Specialist representative was able to configure the same specification, only with a couple of alternative (better) components for a marginal increase in price. Communication from PC Specialist was frequent and helpful, and the PC arrived according to the timeline I was given at the time of purchase. My son is thrilled with his new PC, and I have to say, it looks absolutely fantastic (see picture). I am typically wary of purchasing things on the internet. However, the professionalism of PC Specialist meant that I had no concerns from the time of purchase to the time of delivery. Set up was extremely simple, thanks to clear instructions and advice shared in emails from PC Specialist. The PC is fantastic and its price was very competitive. When you add to this the quality of service and peace of mind, the overall product from PC Specialist was terrific value. If you are looking to purchase a new PC and you want to be sure of getting value for money from a company that clearly cares about quality, then i would not hesitate to highly recommend PC Specialist.”

PC Specialist 5 star review on 27th March 2022

Helpful Report

Posted 3 years ago

“I have had a few PCs off PCspecialist over the years, this time I have bought the monster gaming PC of my dreams, absolutely delighted with it, great service, totally recommended.”

Helpful Report

Posted 3 years ago

“Had no issues at all with the pc”

Helpful Report

Posted 3 years ago

“Great service. Easy to configure your own custom computer comes setup and tested ready for use, website has loads of info and the forum as well with tonnes of support. Definitly worth using this company for your computer needs!”

Helpful Report

Posted 3 years ago

“Excellent selection of parts, and clear and easy on-line configurator. Compared to high-street store alternatives, the cost/performance ratio is superb. The PC arrived within the specified time frame, and it performs flawlessly.”

Helpful Report

Posted 3 years ago

“Great service and PC is exactly as ordered. Kept up to date with progress every step of the way and delivery was on time. Can't fault PC Specialist and would highly recommend.”

Helpful Report

Posted 3 years ago

“This is genuinely a trustworthy company to have build your next computer. They're big enough that they can buy parts in bulk for discounts and pass those savings on to you, yet small enough to give you a personalised service. This is the second time I've bought a computer from PC Specialist and I'm incredibly happy with it. It's got a quirky mini-PC case with a lot of glass, and the team have made it look great inside. My only criticism is that I wish the website gave an indication of how loud the fans on each part are. The fans built into my case are actually quite loud and if I'd known, I would have paid for them to be replaced with quieter ones.”

Helpful Report

Posted 3 years ago

“Easy process, lovely machine, kept updated through every part of the process.”

Helpful Report

Posted 3 years ago

“Very easy order process for custom builds. They have lots of sections that are not too daunting or complicated, everything is labeled clearly and separated into a nice streamline process. The process time was excellent, my PC was shipped roughly 2 weeks after I ordered and delivered within 2 days of it being dispatched with A LOT of packaging for security and product safety, I had no fear that anything could have been damaged during the delivery. During the build time I even contacted their technical support about my order specifically with a few questions and they swiftly responded and helped me with some quires I had. The only issue I would mention is that during the build options for certain parts there was no price tag next to them when selecting, for example when looking through graphics cards there was an abundant selection but unless you select one, to see the total price with and without there was no way to see how much of a cost difference there is between any two cards, unlike other sections such as CPU cooling where the price is clear in brackets e.g (£59) next to that part. Overall excellent service and will 100% for sure use PC Specialist again.”

Helpful Report

Posted 3 years ago

“Ordering was easy and the configurator good enough to advise for incompatible components, they took requests after I ordered regarding fan/radiator placement. Build time took a couple of weeks but within their provided estimate for dispatch and the PC was delivered next day. Setting up was easy however for some reason they had plugged some of my case fans into a waterpump header which by defaults runs at 100% RPM, was able to gain control of this through the BIOS to treat as a normal fan header but should have been noticed during building really. After a day of use i heard a cable getting caught in one of my fans, easy enough to fix but not sure why this needed to occur, to give the benefit of doubt it could have been moved during transit and was an easy fix. Rest of the service along with aftercare is very solid. Would recommend but strange little issues should have been sorted before being shipped out.”

Helpful Report

Posted 3 years ago

PC Specialist is rated 4.8 based on 4,942 reviews