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PC Specialist Reviews

4.8 Rating 6,106 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,106 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 28th September 2026
Dimitrios Damalas
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
“I have used PC Specialist for years for my business and always been 100% happy, the latest order not so much... The production time was initially set up to 9 days, in the end it was over 3 weeks, this I can live with, although it was an over promise and under delivery. When it arrived a few weeks ago we have had issues with it, firstly the windows licence was not entered correctly and we have since spend considerable time trying to trouble shoot the issue, which begs the question, why was in not tested properly? Ryan who is helping trouble shoot is great, the response time is slow but I accept they are a big company with lots of pull on their time. Will I order again, truth be told, I just do not know right now...”
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Posted 3 years ago
“My new PC came in acceptable times and I have had no issues with it, it's amazing, and it was shipped and packed very professionally. Fully recommend PC specialists.”
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Posted 3 years ago
“I usually build my own, but due to a medical condition I decided to use PC Specialist. I would of only saved around £250 building it myself. I was worried at first, thinking there would not be able to do a better job than myself in terms of build quality and cable management. But I was presently surprised, went over it and could not fault one thing. Will deffo buy from you guys again.”
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Posted 3 years ago
“Ease of choosing my build components. They communicated at every stage right upto the delivery. The build quality and performance is excellent. Will recommend. Thank you”
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Posted 3 years ago
“Had a couple of issues at the start due to my aio having a air bubble due to shipping and that I couldn’t control my rgb through my motherboard but pc specialist rectified this asap witch was great! Amazing customer service the only thing I didn’t like is that when phoning about a issue or rma you get multiple emails from there employees instead of a single employee taking charge of the case and communicating with you personally but spoke to pc specialist and they allocated me someone who I can email about updates etc with the rma on my pc! Great customer service and the pc is running 100% now I would recommend and defo would buy again!”
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Posted 3 years ago
“Took slightly longer than originally told, but that was because a part i had requested wasn't in stock and i needed to change my order to reflect that, very happy with the build overall”
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Posted 3 years ago
“They kept me updated on the progress of my PC throughout each stage of my order. The PC arrived very well packaged and was easy to set up. My only small complaint that a "normal" PC user would not even realise is that they installed my M.2 NVMe drive in the wrong port, which means I am getting slower transfer speeds, and because of my visual impairment, I don't feel comfortable changing it myself. The mistake is nothing big, and honestly, it should not put you off using the site. I am happy enough with my PC. I am sure if I contacted them about it, they would offer a resolution for my issue, but I am too happy using the PC to send it off.”
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Posted 3 years ago
“I had my eyes set on a PC from another website and decided to browse a few other websites before purchasing. I came along PC Specialist which had 10x more customisability with components and cases etc. Furthermore, the components were so much better quality. The SSD from the previous website only had 550MB R/W speeds but on PC specialist the SSD i got had 7300MB R/W! For the price I had paid it is 100% worth the price given the quality of the components and the customisability of each PC given your budget. The longest part of the process was the processing stage as it took 7 days for the purchase to process and another 5-7 days of preparing, once that was done it had been built, tested and quality tested within 2 days and shipped the next day. 100% recommend for any gamers looking for a new PC or laptop whether the budget is £300 or £3000 as it has so many options.”
PC Specialist 5 star review on 24th April 2023
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Posted 3 years ago
“The price is good and there were a lot of components to pick from but after that everything is very slow and unpleasant the build time took them 2 weeks longer than it should´ve and the shipping said 4 days even tho it`s actually going to take 1,5 weeks. Also PLEASE start using any other shipping company than fedex their the worst shipping company and i cant pay my VAT because of them”
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Posted 3 years ago
“This was my Son’s 13 th birthday gift . He is very happy with it. Good service so far from ordering it to delivery. All contact I’ve had via email and phone was professional helpful.”
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Posted 3 years ago
“Provide an excellent service and product. Always keep you informed.”
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Posted 3 years ago
“Excellent progress reports and the instructions were good enough. Having installed it the dayglo lighting (box on my desk) is distracting as I didn't know it had lights except one at the from. It seems quit noisy compared to my last computer but not unduly so. The price fitted well into my budget and programmes I have loaded all work perfectly. Overall I rate the Company very highly for their efficiency and delivery and perceived quality. Now to the task of installing all the rest of the programmes again.”
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Posted 3 years ago
“I usually build my computers myself, but weighed up the prices of the components individually plus the hassle of actually fitting it all on the Mobo and cable management and it just seemed sensible to let PCSpecialist do it for me. There have been a few niggles though: -- Whilst building in options I added a wireless card and the builder page said it was not required. Turns out it was required as the Mobo didn't have wireless. -- Performance when multi-tasking was awful. I regularly play games and watch Netflix, but performance of both were so bad I almost just returned it straight away. After digging through some settings it turns out that Norton was trying to prioritise my game.. but actually made both terrible. I will be force removing Norton asap. -- I tend to leave my computer on most of the time and let it sleep whilst i'm away, and it seems to have issues with waking up. It doesn't wake up properly and i have to restart via the case. -- I also seem to bought it at the wrong time as it should have come just before Easter (according to the planned dates), but because it overran Easter holidays dragged it out a little longer. Also during that time NVidea dropped their prices of GFX cards drastically so AMD did the same, so ordering a few weeks later it should have been a few hundred pounds cheaper for same thing. On the plus notes, it is smaller than my other PC but i'm loving running in 4k with all the settings on ultra (when Norton is put back in its place). Cables are nice and tidy. The box was heavily damaged on delivery, but the packing was really good and the damage was limited to the outer box.”
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Posted 3 years ago
“orders easy to track and the website is clearly laid out, however my order spent a long time in the earlier stages. pc performs well. would recommend”
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Posted 3 years ago
“Delivered within the time frame without any issues, would buy from them again!”
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Posted 3 years ago
“Lovely kit. The time from order to delivery, terrible.”
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Posted 3 years ago
“I ordered a top end pc i9 and 4090 and was worried about 4k gaming but it works flawlessly on the system pc specialist built, looks good and keeps cool enough during long sessions. The experience I had with pc specialist was great, i was always kept me informed of what stage my build was at and I even got it earlier than I was told. Overall great experience and great pc.”
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Posted 3 years ago
“Professional, immaculate work, great customer service - would absolutely recommend.”
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Posted 3 years ago
“Easy to use website. Spoke with tech during build. Easy to get through and very helpful. Thorough testing process, tracked shipping. Everything good on arrival.”
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Posted 3 years ago
“This is the second PC I’ve bought from PC specialist, this one to replace the previous one which was just starting to freak a little after over a decade of error free service. I configured the pc myself from the almost endless list of components and thanks to the error checking tool at the end of this process could be confident everything would be compatible. Excellent build quality and service.”
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Posted 3 years ago
PC Specialist is rated 4.8 based on 6,106 reviews