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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Very good product overall. Ordering system ensures compatibility between components and advises of any changes that need to be made before submitting. The order arrived well protected against damage in transit and came clear instructions for setting up, as well as spare cables, brackets etc. If I had any criticism, it would be that during ordering I couldn’t complete until all components were in stock and had to revisit multiple times until I could get everything required (I would happily have ordered with the understanding it might be delayed waiting for a component). Wait time for the build was in excess on the original estimate, but updates are available on the website and it did arrive inside the revised estimate.
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Posted 3 years ago
I got what I ordered, writing this review on my new laptop, nice that its assembled in the UK, took a bit longer to arrive than expected but worth the wait and good value for high quality
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Posted 3 years ago
I did order a custom gaming PC and fully understand why it took just over 3 weeks to arrive. Spare components were had to be especially ordered. The installation was a breeze and the instructions sent prior to delivery was invaluable. I do have almost two decade of dealing with PC Specialist, going back as far as my laboratory management position in a NHS laboratory. I struggle to think of anything negative about this organisation, especially when it comes to service and helpful advise.
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Posted 3 years ago
PC is in incredible condition, works like a charm. It was delivered in promised time frame and when I had questions, the customer support team were quick with a response. I would highly recommend buying a pre-built PC from PC Specialist
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Posted 3 years ago
I bought my first PC from PCSpecialist nine years ago, and I'm really pleased to be able to say that the service and support is still as excellent as it was back then, if not better and my new computer is superb! A slight problem with a WiFi card this time was dealt with speedily and helpfully by technical support, who immediately sent out a replacement for me, which cured the problem immediately. Their use of DPD for deliveries I think is a good choice too, as they too give excellent service with full delivery info. I've recommended PCSpecialist to a lot of friends over the years, and I'm very pleased to say that I will continue to do so.
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Posted 3 years ago
Laptop built to my specifications. Off the shelf don’t come with large enough hard drives.
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Posted 3 years ago
“Excellent customer service and product”
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Posted 3 years ago
Easy way to order from their website .Great communication. The PC Specialist made my son very happy for his birthday .
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Posted 3 years ago
Good price, great back up great value what’s not to like?
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Posted 3 years ago
Easy to use configuration, once order entered building stage it arrived 3 days later. Delivery time was accurate and it was safely packaged. East to set up and has been running great!
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Posted 3 years ago
Quick delivery, extremely happy with the PC. This was my first PC and the website made it super easy to configure what I was after.
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Posted 3 years ago
Easy to use website, great customisation, excellent value for money. The only slight negative was that it took a few emails and a couple of phone calls to be able to get a proforma invoice through to pay to start the order process. However other than this the process was seamless.
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Posted 3 years ago
The guys at PC Specialist have supplied us with 4 machines now and each time they have been brilliant at making the process easy. Delivery times are as they say and we are always very satisfied with the laptops we have purchased and the follow up support that they provide. Well done!
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Posted 3 years ago
Easy to use, fairly foolproof as well )i.e. warning of incompatible parts, power requirements, etc). I had to wait a few weeks for the GPU to come back into stock, but extremely fast assembly & postage once they received it. Used them before, will do so again.
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Posted 3 years ago
professional service
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Posted 3 years ago
Definitely recommending PC Specialist. Great customizations, easy to use website and clear communication all the way. Thank you! 5/5
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Posted 3 years ago
I am very happy with this PC.
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Posted 3 years ago
Excellent products, laptop and additional screen. Easy to use website to order, kept up to date with emails on and website. First order with the PC Specialist, will use them again. Many thanks.
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Posted 3 years ago
This is the first time I have ordered something online that much expensive I was worried about the order but the moment I received my order it made me feel that I do made a correct choice the way it was packed for delivery everything was done so precisely which shows their level of after sale service. Regarding prices as far as i have researched I found pc specialist prices more budget friendly than others.
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Posted 3 years ago
Fantastic company. I have ordered multiple PCs and laptops from them over the last decade with no issues. Whenever I have needed to contact them they replied quickly.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews