Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Ordered 10 custom PC's and was quoted a build time of 16 to 18 working days. We asked if this could be accelerated and were told the request would be forwarded to the builders. We were delighted when within 10 working days, all 10 machines were with us. Build quality is very good and price was competitive. DPD delivered on time and all 10 machines have been setup and appear to be working fine. Overall, very happy.
Helpful Report
Posted 3 years ago
Delivery was quick and well protected. After a month of use and playing games on top graphic setting I have had no problems with the computer.
Helpful Report
Posted 3 years ago
Pre-production phase took too long but building/delivery steps improved. Build as required at a good price.
Helpful Report
Posted 3 years ago
PC is working well and was an excellent price. It did take quite a while to arrive though
Helpful Report
Posted 3 years ago
I have been buying machines from PCSpecialist for since 2017. I use my machines for 3D rendering and live 3D visualisation, essentially they are top spec laptops. The build quality is fantastic. The pricing is fair, the customer service has always been good, they keep me up to date with whilst the order is being processed and they have been knowledgeable and efficient on the phone when I have called. I thoroughly recommend these guys and will be continuing to be a return customer.
Helpful Report
Posted 3 years ago
I've purchased two PC's from them in the past, and have been very happy with the service they provide.
Helpful Report
Posted 3 years ago
Delivery was expected to take a while as GPUs are on back order everywhere but I was pleasantly surprised with quick deliveries to PC Specialist and then the build time. The PC was super packaged. A tidy tidy build which looked amazing. The big thing the PC was plug and play and every possible attachment was included, even some cool stickers. Last time I built my own... I will never go back. PC specialist were competitively priced and smashed every aspect for me! I'm a lifelong customer from now on. Thanks peeps
Helpful Report
Posted 3 years ago
The laptop is as described and performs excellently. Service and communication from the point of order to delivery was excellent. The product (and range of products) is excellent. I bought a performance laptop from PC specialist about 9-10 years ago and it is still functioning well - I just needed a general upgrade and didn't hesitate to come back to this firm...
Helpful Report
Posted 3 years ago
I love my PC. It’s well build and gorgeous. PC Specialist has an easy interface in order to build your PC easily. After picking your options, the site will tell you if you need to upgrade something or if you don’t need something that’s really powerful.
Helpful Report
Posted 3 years ago
Purchasing from PCspecilaist was extemely simple, even though i requested a slight modification to the option advertised. Emailed PC specialist, a quote was issued to the specification requested, the order was placed on the quote and they then kept me updated at every stage of the order right through to delivery
Helpful Report
Posted 3 years ago
This is the 2nd PC I've had built by PCSpecialist and I've been super happy with both. The previous one lasted 10 years with a few minor adjustments. Hopefully the new one can do the same
Helpful Report
Posted 3 years ago
PC Specialist were a joy from start to finish. It was my first ever gaming PC and the final product is insanely good. Getting regular updates through the website account keeps you informed and assured everything is going well. Will use again 100%
Helpful Report
Posted 3 years ago
Came fast and was easy to set up
Helpful Report
Posted 3 years ago
PC turned up in the timeframe advertised and is exactly what was specified.
Helpful Report
Posted 3 years ago
It was worth the waiting time. PCS kept me updated with every step of progress of my order and delivery. The PC was well packed and arrived at the time slot agreed. One of the legs was broken on arrival but it only took one quick call and they sent me a replacement. The PC was built to specifications as far as my non pro eyes can tell and absolutely adore the white PCS tower.
Helpful Report
Posted 3 years ago
Pc came as suspected and was very well built very happy.
Helpful Report
Posted 3 years ago
This was my first time of dealing with PC Specialists. I was impressed with how easy it was to use their web site and how I was kept up to date with the progress of building my laptop, when it was ready for dispatch and out for delivery. Many thanks
Helpful Report
Posted 3 years ago
This is my second purchase from PCS, the first a laptop, this a replacement PC for an old ailing machine. What I like about PCS is the customization that you can apply, this is the PC that I want, not something that is picked up off the shelf that compromises my requirements. The web site is easy to use and the process is fairly simple. Order placed and delivered within 3 weeks, longest time was in pre-production 14 days with no apparent activity, other than that the machine appears well built and is everything that I wanted. Worth the 5 star rating.
Helpful Report
Posted 3 years ago
All aspects of my order were first rate - the ordering process was fine with a clear and helpful website. Customer services were reached by phone w/o delay on the line. Order progress displayed on the website and delivery made on time. The product is as ordered. Well deserved 5-stars.
Helpful Report
Posted 3 years ago
Everything has arrived and is working brilliantly. From start to finish I have found the process very straightforward. With the exception of the long time waiting in pre-production with no communication I cannot fault anything and will definitely refer PC specialist to others.
Helpful Report
Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews