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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
It was easy to specify a high spec laptop for 3D scanning. Ordering straight forward and it was easy to update the spec when some components on extended delivery. Build was within the time specified and delivery without a hitch. Laptop performs very well. Only slight glitch is I requested (and paid) for RAID setup on the two SSDs - but, apparently, W11 does not support this - would have liked to have discussed options before delivery and saved £9 (raid setup fee).
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Posted 3 years ago
I rang up presales support looking for help with my proposed rendering workstation build, they couldn't have been more helpful. Production and delivery were quick and painless, I couldn't recommend PC Specialist highly enough
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Posted 3 years ago
Great customisation options, fast delivery, fantastic customer support.
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Posted 3 years ago
Fast and professional Service. Excellent support and presales people. Answered all my technical questions fast and precisely. I am a returned customer and the service is always consistent.
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Posted 3 years ago
The customer service was excellent at a very good price point, with lots of communication on the process. The computer arrived very well packaged and the internals are nice and tidy.
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Posted 3 years ago
We needed to order an upgrade for an aging PC. There were lots of choices, easy to order, easy to keep track on the progress of the PC. Very well packed and quick delivery once the PC had been built. This was a birthday gift for my dad's 80th and he was over the moon. Will definitely come back time and time again for up grades.
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Posted 3 years ago
Good stuff - a few add ons this end which were all put on, and pleased with m/c itself. A little trouble with MS Office, but with great help from Marcus with remote technical support, now up and running. Thanks guys.
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Posted 3 years ago
Very happy with my custom spec laptop, PC Specialist were the first ones in the UK to offer a 13th gen Intel CPU paired with a 4060 in a customisable laptop. Their lead times and build are all good. I would have liked a manual with the laptop as some of the additional buttons on the laptop are not totally clear as to what they control.
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Posted 3 years ago
Nice to get machine with the specs I want rather than what the marketing department thinks.
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Posted 3 years ago
Basic built machine and monitor to play games I enjoy (Bannerlord, Total War) All arrived beautifully packed and easy to set up. Only issue is the build time stages seemed inordinately long, starting with a long delay post payment before the order was ready for production. Better explanations for what the hold up is rather than generic phrases. Otherwise I would rate 5*. Will definitely use again. Issue over delivery was sorted out by helpful online customer service team and set up queries where dealt with by the tech team. After sales seems to be on the ball.
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Posted 3 years ago
Great Spec and a really good price. The support team has been really helpful and the delivery was better than expected. Will definitely buy from you guys again.
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Posted 3 years ago
I ordered by pc on a Monday and paid for fast track, by Friday morning it was in my house. Incredibly fast service! Also, the support was great as I was able to get help selecting my parts! Would highly recommend.
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Posted 3 years ago
came before expected date, built well easy to setup.
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Posted 3 years ago
I’ve had a very positive experience and staff are very kind, friendly and knowledgeable. I’m very happy with my new PC and the ongoing tech support which I need. I’ve got more for my money, in choice, tech and Support, by going direct to PC Specialist. I had to wait 3 weeks but I didn’t mind.
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Posted 3 years ago
Very happy
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Posted 3 years ago
Really good laptop product for gaming. Usually laptops have trouble with cooling, but the case and fans are really good. I can max out graphics on my games no problem
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Posted 3 years ago
Very helpful on getting me going how to log in ....
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Posted 3 years ago
Faultless process and really pleased with my new machine, the only tricky bit was deciding what to go for from all the choice. I will definitely use them from now on and recommend them any chance I get.
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Posted 3 years ago
Product as expected, on time delivery
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Posted 3 years ago
I opted for the 5 day dispatch and my PC arrived well within that timeframe with no damage or faults. Helpful emails that reminded which hdmi/display ports to use which is great for new/beginning enthusiasts and installing elements like the WiFi antenna. Everything went smooth and was fairly simple for someone inexperienced like myself.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews