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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
I built and ordered my PC with ease. Probably the Best custom build website online. Offering a variety of products and providing me with helpful information and support throughout.
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Posted 3 years ago
The PC seems to be working fine, but there were a few minor issues on delivery. The case is cracked and a little bit of plastic broken off, the selected browser wasn't installed and Windows did not activate automatically. The damage is superficial, installing the browser didn't take long and the code for manual activation of Windows was on a sticker on the back of the computer, so none of these were huge problems, but it doesn't give the ideal impression of care and attention to detail.
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Posted 3 years ago
I bought my gaming laptop a few weeks ago, only to have myself informed that the chassis I had selected was unavailable indefinitely. This should have been displayed on the website. The call handler happily changed the chassis, but I had to pay more for this as a down payment. They did however, offer me a discount on this extra down payment. The delivery method allowed me to select exactly when I wanted my delivery and because my neighbourhood is a selection of flats, I could have the courier call me before delivery. Windows 11 decided to corrupt itself upon installation and I luckily there was a solution. The team combined of Tom and an unknown call handler, were extremely helpful and understanding of my frustration, and the caller understood that I am mentally disabled and walked me through the entire process. After 2 hours, the system was up and running and I am now loving the quality of it and able to complete my game development and gaming goals. Fab product, very hard working team! :)
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Posted 3 years ago
Very happy with the service and delivery time of my new pc
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Posted 3 years ago
Decent machine, arrived in good condition, and set up good. A booklet came with the PC, which gave some reassurance, but not needed in the event. A handy reminder where to connect the monitor, if you have a Video card, as well as on board
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Posted 3 years ago
website is full of information, which allowed me to get the correct parts for the computer, ordering was easy and delivery was on time
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Posted 3 years ago
Delivered within 5 days of purchase, computer runs perfect. Have had no issues after playing with it since I got it 10 days ago. Very happy with my purchase, second pc I have bought from pc specialist in the last 8 years and it won’t be the last!
PC Specialist 5 star review on 16th March 2023
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Posted 3 years ago
Seamless order process with my new laptop arriving just 8 days after order placed. Laptop was everything hoped for. Very happy with purchase.
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Posted 3 years ago
Overall very happy. Docked one star as requested windows 10 pro but it came with windows 11. Quality of build great - really tidy with cables clipped back. PC works great. Would recommend to anyone and will be using them again for my next build!
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Posted 3 years ago
Immaculate build and service Although there is a strip of led lights visible that almost blind me but they will be coming off shortly or being covered over with some Matt tape.
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Posted 3 years ago
It's the second time I have bought a PC from PC Specialist and I continue to be impressed by the service and value for money. Living in France, it is a prefect way for me to have an English language solution to my computing needs.
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Posted 3 years ago
The laptop is brilliant, working as a charm, and delivered on time!
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Posted 3 years ago
Don't normally review products but I have to say that PC Specialists have got a review from me the Process of make, purchase, receive is really easy, If you need advice they are very knowledgeable, they try help you get the best set up for your budget the price was very reasonable for the components in place all around great up to now will review again if have any problems with the outcome of after sales service
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Posted 3 years ago
You're gonna need a hair cut by the time your machine arrives (hence the four stars), but it will be worth the wait! My machine works perfectly, is really quiet and fast....and arrived very well packed! When needed....I will be back!
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Posted 3 years ago
the shipment arrived smoothly the laptop works very well
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Posted 3 years ago
Robert Thomson was very helpful
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Posted 3 years ago
Great easy to use service.
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Posted 3 years ago
The reliable and easy option for a new PC. Maybe not the cheapest or fastest but the least hassle to deal.
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Posted 3 years ago
Prompt delivery
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Posted 3 years ago
Very good service . Every thing went as explained on the web site. Very well packed when arrived. Only ordered the one hard drive as going to fit my old drive from old PC. The fact that wont effect my warranty was important. Haven't done it yet as letting the New comp. settle in and of course having to load all old programmes and drivers, etc.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews