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PC Specialist Reviews

4.8 Rating 6,106 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,106 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 28th September 2026
Dimitrios Damalas
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
“Had some issues with another company, so decided to start from scratch. Shopped around and went with PC Specialist for my new custom build. Brilliant experience all round so far. The customised ordering process is simple, and the compatibility checker is very helpful. Build and delivery times were as stated, but still reasonably quick. Clear updates at each stage. I called with some questions and had a decent chat with someone who actually knew what they where talking about. The PC itself is a BEAST. Looks amazing, stays cool and quiet, plays all the best games on highest settings, and has made all my dreams come true in short. The repairs / warranty period is reassuring and I am looking forward to using the upgrade service (although I may not need it for a while) knowing that my parts / peripherals can be checked for compatibility and wont affect my warranty.”
Helpful Report
Posted 3 years ago
“Great communication, price of product and fantastic range of options. I am currently having an issue with the laptop, which seems to be related to a Windows issue than the hardware, but the support has been very responsive and clear so far!”
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Posted 3 years ago
“First class advice on building a gaming PC for my son, they thought of things I had forgotten and brought that to my attention and gave me options as to which one I went for , at no point was there any hard sell. They also hurried the postage for my so my 14 year old got a surprise so thank you PCS, I WILL BE BACK”
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Posted 3 years ago
“Not my first PC from PC specialists and probably not my last, once again first class service from a build your own spec.”
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Posted 3 years ago
“Over the course of the last 10 years I have had two laptops and one desktop pc from PCSpecialist. Their website is easy to use as you can vary the spec to suit requirements and budget. I have had no problems with any of the pc's and PCSpecialist have been helpfull with advice via their online chat/support facility.”
Helpful Report
Posted 3 years ago
“They made a fantastic PC. The only issue is it took longer than expected. Email correspond was answered within 5 days also, and the staff I'd spoken to over the phone were very friendly. In their defence they did have a back log so had a lot of work to get through however this could have been made more clear. Overall a great service and I'd absolutely buy again.”
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Posted 3 years ago
“Chose and ordered a Liquid Series. Customer support was great throughout, keeping me in the loop from receipt of order through to dispatch. Machine received in the advised timescale. Great build quality.”
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Posted 3 years ago
“Wonderful service, from configuration advice from experts to a solid build. I wish the rush service was possible, but obviously things are sometimes hard.”
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Posted 3 years ago
“Takes a bit of time to process the order but we'll worth the wait. Fantastic.”
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Posted 3 years ago
“My experience with PCSpecialist has been great, I had a positive experience with the service I received during the purchase process, the staff were very knowledgeable and helpful, answering all of my questions and ensuring that I made the best decision for my needs. Overall, I would recommend PCSpecialist to anyone who wants a high-quality machine.”
Helpful Report
Posted 3 years ago
“The site was easy to navigate and great for informing me which parts were compatible with my build. I think you could perhaps improve it even more if you had some kind of image preview of what certain parts actually look like when assembled within the build, having options on adjusting the layout (E.g. Vertical / horizontal GPU mounts, numerous fans etc). I think something like this helps new customers like me gain a better understanding and visual sense of what they are ordering. My order arrived fast and safely on time. It was missing a kettle lead plug but technical support were prompt to help send one out to me. I also had some technical issues but after emailing technical support they were very kind and informative and helped me find a resolution. Overall though I am very happy with the service of the product and staff. Thank you!”
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Posted 3 years ago
“Happy with the PC shame they cannot do if for 3 day but still was fast”
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Posted 3 years ago
“fast assemble, fast delivery, fast computer, I am happy”
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Posted 3 years ago
“Very good products, good customer service. Brought my last three PCs from PC specialist and have no problems.”
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Posted 3 years ago
“Easy, professional, quick and helpful at any point.”
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Posted 3 years ago
“Had some start up issues with my new gaming PC requiring a full windows reinstall, but the technical support was excellent, they remoted in and helped immediately when called. now its working like a dream. ive order with them since 2011 (my family also) and even though you hope things like this dont happen its reassuring you have this level of support at all times. will continue to buy from them in the future.”
Helpful Report
Posted 3 years ago
“It was easy to specify a high spec laptop for 3D scanning. Ordering straight forward and it was easy to update the spec when some components on extended delivery. Build was within the time specified and delivery without a hitch. Laptop performs very well. Only slight glitch is I requested (and paid) for RAID setup on the two SSDs - but, apparently, W11 does not support this - would have liked to have discussed options before delivery and saved £9 (raid setup fee).”
Helpful Report
Posted 3 years ago
“I rang up presales support looking for help with my proposed rendering workstation build, they couldn't have been more helpful. Production and delivery were quick and painless, I couldn't recommend PC Specialist highly enough”
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Posted 3 years ago
“Great customisation options, fast delivery, fantastic customer support.”
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Posted 3 years ago
“Fast and professional Service. Excellent support and presales people. Answered all my technical questions fast and precisely. I am a returned customer and the service is always consistent.”
Helpful Report
Posted 3 years ago
PC Specialist is rated 4.8 based on 6,106 reviews