PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,965 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 3 star review on 30th August 2025

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super high quality build, been able to game in high quality settings and still get 144 fps!”

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Posted 3 years ago

“qGreat price for the spec. and kept me informed all the way through the build process and delivery. Really solid build. very happy.”

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Posted 3 years ago

“The customer service was brilliant, even after multiple changes all my specification were met. The pc was built to the highest standard.”

PC Specialist 5 star review on 10th March 2022

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Posted 3 years ago

“Second Laptop supplied by PC Specialist. Can't fault them on service or quality. Not the only family member who use them. Good selection of spec. built to your configuration,lets you know if everything is compatible. Great for me as not always quite up to speed with what's new. Easy to order. Recommend them.”

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Posted 3 years ago

“Some early teething problems were worked through with a very responsive and friendly support team. Very happy with the look and feel of my new pc. Thoroughly recommended.”

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Posted 3 years ago

“Recently received a laptop from PCS after purchasing a desktop from them some years ago. The whole experience has been very positive with everything done efficiently and professionally. Choosing a build from the excellent website to receiving the finished product went very smoothly and all my questions (by email) were answered promptly and helpfully. The product is very well built and works beautifully. In brief everything excellent.”

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Posted 3 years ago

“Great spec PC, no issues getting it all set up and running. Felt a little slow in the build phase but once we started communicating everything moved really quickly. Would use again if we had the need”

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Posted 3 years ago

“This was my second PC ordered and built by PCSpecialists, the first one being many years ago. Their service and advice is still as expert as ever and I am more than pleased with my dealings with this Company this time around. If you want a custom built PC, simply look no further.”

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Posted 3 years ago

“Awesome PC, well built and excellent communication so I knew exactly when it was arriving.”

PC Specialist 5 star review on 7th March 2022

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Posted 3 years ago

“My 13 year old son absolutely loves his PC. In fact he cried when he saw it! Great service 👏 informed me every step of the way. Great communication 👏 brilliant company. Thanks 🙂”

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Posted 3 years ago

“Took a little longer than expected, though was very quick after I queried the delay. Hardware works fine. I'm having trouble installing multi-boot Linux, but that's only to be expected.”

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Posted 3 years ago

“There was a downside to ordering my PC I was under the impression the PC would be 9-12 days in the making ofc this could be changed depending on your order. I waited 12 days and heard nothing, on phoning was told the PC would go into production on the morrow, it did not but did on the following day and was delivered 2 days later(read into that as you will). Apart from this, the PC was everything I expected, again, a little niggle was the case, not enough emphasis is given on the type of case or pictures showing where the buttons are, or the inside etc. The button on/off button, 2 USB and headphone socket went on the top of the case, bad spot as all dust can drop right in. As for the making up of the PC, each piece Processor, graphics card etc is described in detail. If you make up a PC that is not going to go together there is an alert to tell which pieces are wrong, even if the case does not match. Have to watch the price of each piece or the overall price as this can soon get out of control. If your graphics card has 8GB of memory would it harm to have 6GB the next card under the one that was chosen? Delivery was fast, email in the morning and delivered in the afternoon. PC is great, I will be doing this again, with a laptop next and possibly a server. Knowing something about PC builds helps a lot, I had to do a lot of reading on the internet. Following the type of PC, that you want to build can put you in the wrong place, make sure to try other paths. I followed one path and ended up with only 2 motherboards to choose from, restarting and taking a slightly different path I got loads of MBs to choose from. All fun. Choose a different part if not in stock, out of stock could mean months wait or phone up and ask.”

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Posted 3 years ago

“I recently received my new gaming computer from PC Specialist. I am very impressed with it. It was easy to choose the exact configuration I wanted, the price was very competitive, it was delivered within the predicted timescale, it was well packed and it worked straight out of the box.”

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Posted 3 years ago

“Excellent and secure PC, made in my own case with amazing cable management. Will use again!”

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Posted 3 years ago

“Quick service good spec”

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Posted 3 years ago

“The service was excellent. Good communications, built to schedule, and easy to contact.”

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Posted 3 years ago

“Actual build quality was very good and when I called customer support due to a problem with the GPU they were friendly and helpful but did try to tell me the GPU I had ordered was out of stock and I would have to go with a lower priced model until I kicked up a fuss and one magically appeared in the stockroom. However, the way the PC was packaged with no GPU support meant that the GPU was broken when it got delivered. Due to delivery of the PC being a Friday, no deliveries from PC Specialist over the weekend and a complete shambles on DPD’s part I had to wait until Tuesday to get my new GPU. Overall a good experience but in my opinion PC Specialist need to look at packaging and choose a different delivery company.”

PC Specialist 3 star review on 6th March 2022

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Posted 3 years ago

“The computer works great, It plays as expected for what I paid for and I'm very happy with it.”

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Posted 3 years ago

“Very happy with everything. Thank you”

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Posted 3 years ago

“Great price, great delivery/lead time and computer works perfectly.”

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Posted 3 years ago

PC Specialist is rated 4.8 based on 4,965 reviews