Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 6,095 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,095 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
After having had my old Custom build for 15 years from PC Specialist i decided to invest in another one and they didn't disappoint. They did what they said they would do i.e. build on time letting me know at what stage they were at in the process right up to the point of delivery. They also saved me money by advising me that i had over powered my build for what i needed. I hope i am still around in another 15 years to repeat the process. Great job guy's
Helpful Report
Posted 9 months ago
I recently purchased a custom PC from PCSpecialist, and the experience was flawless from start to finish. Here is a breakdown of why I highly recommend them: Website & Ordering: The website is incredibly intuitive. Configuring a high-end system was straightforward, and the compatibility checker provided great peace of mind during the ordering process. Communication & Pre-Orders: My build required a GPU that was on pre-order. I was particularly impressed by how the team kept me regularly updated on stock status. Their transparency turned a potentially anxious wait into a smooth experience. Speed of Delivery: Once the GPU arrived in stock, the turnaround was remarkable—the PC was built, tested, and delivered to my door within just 3 days. Build Quality & Packaging: The PC itself is expertly built with tidy cable management and high-grade attention to detail. Furthermore, the packaging was truly robust, ensuring the system arrived in perfect condition. Verdict: A premium service that delivers on its promises. I am incredibly satisfied with both the product and the process.
Helpful Report
Posted 9 months ago
I’m delighted with my new Lafite AMD AI 14 laptop from PC Specialist. The customer service was very good, with regular order updates and good communication. The laptop itself is well made and exceeds my expectations, although it has some quirks running my favourite CachyOS Linux distro (although these are because the hardware is bleeding edge and I’m told kernel updates in the future will fix this). The only criticisms I have are that the PC Specialist logo on the lid (which I didn’t particularly want anyway) wore off after 2 days, even though I’ve handled the unit with care, and that the included welcome guide is all about desktop computers - why bother including it with a laptop?
Helpful Report
Posted 9 months ago
Service was quick and i love my new PC. THANK YOU SO MUCH!
Helpful Report
Posted 9 months ago
My Grandson helped me choose the configuration to fully meet my requirement to support Microsoft Flight Simulator 2024. It took him about 10 minutes working through the list of potential parts. The computer came in 10 days including weekends. Not quite the average 1 day quoted but who cares? It arrived undamaged and on time via DPD. It worked perfectly out of the box. I've installed the flight simulator which also works perfectly. I am extremely pleased and highly recommend PCSpecialist. If I ever need another computer I will going back to them again. Many thanks.
Helpful Report
Posted 9 months ago
My second setup from PCS (a laptop to go with my desktop), both prompted sad to say, by Microsoft retiring Win10. But both machines are excellent quality and everything I wanted!
Helpful Report
Posted 9 months ago
Simple and easy from the inital questions to the support Now my 7th system from them and I will be getting more!!
PC Specialist 5 star review on 17th December 2025
Helpful Report
Posted 9 months ago
Helpful and professional customer service. Easily to check the progress. Very clear instructions.
Helpful Report
Posted 9 months ago
Very helpful as I had no clue what I was doing. Very prompt to answer any questions Highly recommended
Helpful Report
Posted 9 months ago
Order was completed in good time
Helpful Report
Posted 9 months ago
Amazing service as always and a bargain on black Friday deal to
Helpful Report
Posted 9 months ago
Excellent service. This is about the fourth time I have used them either for myself or for family members. Highly recommended. Excellent build quality, communication and standard of product including excellent packaging.
Helpful Report
Posted 9 months ago
First time using pc specialist as a source but this is my second custom build and so far it has not disapointed. Does what it was built to do with ease. Service was quick and detailed throughout. Package arrived unscathed, good packaging and without issue, which i was thankful for as i had actually had a previous attempt at a purchase from another vendor go missing before it was out for delivery. No such issue with pc specialist however and maybe it was just meant to be, as this product packs a serious punch, with its top specs actually at a better price than i was paying for a prebuild unit else where. If i were to pick holes, and seek a reason to have something negative about the product. So far all i can come up with is the placement of the usb ports on the laptop. But seriously this is being fussy.
Helpful Report
Posted 9 months ago
Third PCS machine. Needed assistance to complete spec due to issue finding a case that would allow DVD drive! Ordering and delivery fine - in my case courier was excellent. Had to get PCS to re-install Office Home 2024 after I managed to remove it! This was done through remote support and was fine - although during this the technician applied five motherboard updates and several NVIDIA ones which I think maybe should have been done prior to delivery. Very pleased (again) with my new PC.
Helpful Report
Posted 9 months ago
My new PC is a fine device and I'm very pleased with it. The reason I haven't given 5 stars is that the box it arrived in had been damaged, and there is a dent in one of the side panels. The photo shows the state of the box on arrival. I see that another reviewer has commented on DPD delivery, so I think there's a courier problem that PC Specialist needs to address. Otherwise, great.
PC Specialist 4 star review on 15th December 2025
Helpful Report
Posted 9 months ago
In total I have had 2 computers from PC Specialist. The first at the beginning of 2021 and now the successor to that which I've been using for the last 3 weeks. Ordering from the pre-built gaming pc's tab on their website allowed for this current pc to arrive at my door within 2 days, which is outstanding. The previous pc I bought from them was a custom build and so If I recall correctly it took 25 days to arrive which wasn't satisfactory. I've given 4 stars because the pc I got back in 2021 initially had noise problems coming from the PSU so after waiting 25 days to get the pc I had to send it back and wait another few weeks before being able to properly use the pc extensively. Other than that their website and customer support is simple and trust worthy. They keep you up to date with what stage and where you're package is every step of the way and they have prices which are currently unbeaten from what I've seen. I took a month researching computers on different websites before buying the one I've got now, PC Specialist was by far the cheapest. My specs are: RX 9070XT, 7800x3d, 32gb ddr5, 2tb ssd, 850W gold PSU. The price for these specs in a pc on other sites was about £100 more at least. Overall a great place to get a computer, I will most likely use them again when getting my next pc.
PC Specialist 4 star review on 15th December 2025
Helpful Report
Posted 9 months ago
Did everything they promised so no complaints. Needed someone more IT proficient to explain what I needed to choose so perhaps room for an improved service to cater for us luddites. Delivery was a bit frustrating too. Still, would definitely use again.
Helpful Report
Posted 9 months ago
the computer component setup/choice was easy and the customer service was quick and efficient
Helpful Report
Posted 9 months ago
I am very satisfied with my purchase, the whole process is easy when it comes to selecting components. My next purchase will definitely be here.
Helpful Report
Posted 9 months ago
The item OK in end so I just highlight the critical issues as these are things that could be improved: 1) out of stock processor - they told be I had to pay for upgrade, I think this is wrong if you got a quote (as it only valid for 4 days). PCS should honour upgrades themselves, they only gave me £10 discount 2) they supplied me with a EU Kettle power lead for UK machine, meaning I couldn't switch on for 2 days 3) I paid extra for higher spec thermal paste - I cannot confirm whether they done this or not (I now question this due to 2) above) - I would like a itemised check list of all actions during build and also perhaps a photo of the thermal paste used. 4) DPD delivery - two issues the box had a dent/ hole in box - luckily no damage - but you MUST take extreme care with computers. Also please contact delivery person before attempting delivery because you chose to attempt on Sunday and I was going to go out. but the computer were already in delivery van - I don't want to risk the rest of day in van plus second trip on following day. So I decided it best to stay at home :-(. Poor show for DPD. 1 out of 5 stars for them.
PC Specialist 3 star review on 14th December 2025
Helpful Report
Posted 9 months ago
PC Specialist is rated 4.8 based on 6,095 reviews