PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,896 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,896 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 15th August 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick build time and excellent quality”

Helpful Report

Posted 7 months ago

“I used PC specialist like 15 years ago to build a laptop, needed a high end desktop and whilst I can build myself for compatibility, sizing and just peace of mind I went to them again in December 24. The process is smooth, like really smooth. Hats off to the customer journey people they make you feel valued for sure with the nice updates and little added value of sending me a pic of a desktop before shipping. Cheers peoples.”

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Posted 7 months ago

“Plenty of options to configure my own PC.”

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Posted 7 months ago

“Fantastic service, so easy to configure and build online and see the price you will pay. Very happy with the delivery speed too especially as it was Christmas. Will definitely use again.”

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Posted 7 months ago

“The all in one solution for your computer needs. I've used PC Specialist since they first came about. Their interactive site is a combination of sales, service and a fantastic forum for all your questions before you purchase, which I would highly recommend you use before biting the bullet. The forum members are excellent at steering you in the right direction before commiting. Their service is 1st class and pages are set up for ease of use if getting a bespoke machine or even a balanced system off the peg. I particularly like that they will intervene at the end process with recommendations or changes that benefit the buyer for peace of mind. They put the buyer first, which is incredibly comforting. I've just acquired my new bespoke desktop using the above with great success and fully recommend them for anyone who wants a great service and quality PC.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“Great service, quick build time and dispatched quickly, this was over the Christmas period as well. My first pc bought from them, will use them again well the time comes.”

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Posted 7 months ago

“This is maybe my sixth PC from PC specialist. They provide an excellent service and I am always happy with the product.”

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Posted 7 months ago

“Customer swrvice was helpful fronday one. Thay did a great job. Kids are very happy with computers. I definitely recommend PC Specialists.”

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Posted 7 months ago

“Customer service has always been very good, during my most recent purchase especially so. It is easy and quick to reach a helpful human. The build is great, very neat. I can recommend PC Specialist without reservation.”

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Posted 7 months ago

“Excellent service from start to finish my son loves his new Gaming Pc thank you so much. Easy to order and arrived as promised”

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Posted 7 months ago

“Their customer service was exceptional, offering helpful advice and answering all my questions. The product was delivered quickly and exceeded my expectations in both quality and performance. I highly recommend PC Specialist for anyone looking for reliable, top-notch computers and service. Bought multiple pc’s thru the years and all of them have been great!!!”

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Posted 7 months ago

“8 days from placing the order to delivery on a custom spec machine, my 3rd computer from pcspealist, only down side is we don't need the logo everywhere from the fans to the front of the case to the boot screen... relax”

PC Specialist 5 star review on 8th January 2025

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Posted 7 months ago

“Brilliant service when It was being made with good customer service. The end result of the computer is put together excellently with no issues currently known, would definitely recommend.”

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Posted 7 months ago

“Excellent service and products. I have used them for both my son's computers and they are always amazing. Great customer service during the built of the PC and great customer support after.”

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Posted 7 months ago

“PC delivery was delayed but thankfully arrived prior to Christmas Eve. All Fans are working perfectly and no detrimental crashes as of now (2 weeks after purchase). The case had a minor dent, but was simple and easy to pull out.”

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Posted 7 months ago

“Fantastic product, built to perfection & works like a dream, however, the failure of delivery and lack of care displayed by DPD and your meagre response via email left a sour taste in my mouth. Definitely room for improvement given the cost of the products you sell. The box even came open, the tape was slashed at the top, luckily your packaging ensure nothing was damaged. Still very poor, I expect better.”

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Posted 7 months ago

“Great service.”

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Posted 7 months ago

“Good time between order and delivery. PC looks and runs great. Whole process was very simple and I really liked how I could keep track of progress and was even sent a nice 260 picture of build before testing started. Very Happy would definitely recommend PC Specialist!”

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Posted 7 months ago

“The PC was built and delivered on time. My son was happy with his new gaming pc.”

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Posted 7 months ago

PC Specialist is rated 4.8 based on 4,896 reviews