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PC Specialist Reviews

4.8 Rating 5,912 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,912 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Very quick build and delivery time. Fair payment plans and rapid response from support (less than 24hrs) when I had a technical query
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Posted 3 years ago
First class service! Everything was perfect. Easy to manage online ordering, continuous updates via email and fast delivery. Exactly what you want when ordering a PC. Really happy with my new pc and will always use this company. There customers services is so fast, i get replies to emails, and fast resolutions. Thank you again.
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Posted 3 years ago
Very professional service, great advice, and arrived earlier than anticipated. I have added drives and so have clearly seen how everything inside was perfectly placed with tidied cables, recommended. Peter
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Posted 3 years ago
Quick production time, great tech support.
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Posted 3 years ago
Well packaged, arrived on time. Great communications, able to check status. Very good technical support with user questions over the telephone and remote diagnosis.
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Posted 3 years ago
The first custom pc was outstanding. The second one, full of issues, a poor support. Power options that hidden by software although they claim they are not until you show them a screenshot on how you did it. They sent a laptop with a keyboard with an issue on a letter I wanted to buy the keyboard and install it myself I can't they need the computer, so Ill be without it for a few weeks. Even though the support offer something else. Like if its a big secret that TongFang builds the mainboard and even other pieces. Almost 3k and dissapointed. Specially at their responses.
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Posted 3 years ago
Fast service, nothing wrong with my computer, better than expected performance.
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Posted 3 years ago
The sales team helped me select the right model and upgrades for my work needs. The waiting time was short and I was kept informed every step of the way. The delivery was quick and the tech support team came back quickly with a helpful suggestion to resolve an issue that happened.
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Posted 3 years ago
well built computer. serves all my needs. The after sales support is excellent
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Posted 3 years ago
Very happy with the computer and after sales support. Would definitely recommend to others.
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Posted 3 years ago
My first pc and I’m happy with, arrived a little late but that didn’t bother me, delivered in great condition couldn’t recommend them enough
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Posted 3 years ago
I bought an Ionico 17.3" a few days ago and it has been a really good upgrade compared to my old notebook laptop. I appreciate the next day delivery, ease of specification configuration on the website and multiple payment options. So far the keys haven't broken or anything and they don't appear to look greasy due to sweaty fingers so that's an extra. I would purchase from them again when I need a new system. The only thing I'm disappointed in is the inability to upgrade, as with pretty much all laptops, due to the soldered components being hard to upgrade safely. But other than that, it's amazing!
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Posted 3 years ago
i have been buying from pcspecialist for over 10 years now. still getting the best deal compare to other outlets. support staff are excellent. well done! keep it up. one point i would like to add, if possible, need some linux support. thanks.
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Posted 3 years ago
PC arrived within the time they said it would. They actually get into bios and enable XMP unlike other PC manufacturers. PC arrived looking like it hasn't been through delivery since nothing was damaged. Everything was well set up. Would I order again when I'm older? I mean I would probably build a fully custom built setup when I'm older, but I would recommend PC Specialist to people who I know that may not know how to build computers. Rating: 10/10
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Posted 3 years ago
Secound time - still on top
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Posted 3 years ago
Extremely helpful support and very fast response time on any questions, will definitely use again and recommend to friends/family.
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Posted 3 years ago
ordered 2 pcs on 2 separate occasions, both were fast and hassle free
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Posted 3 years ago
Transparent pricing and delivery service
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Posted 3 years ago
PC Specialist allows you to configure your PC however you want. They charge a reasonable price and build and ship it promptly. Highly recommend!
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Posted 3 years ago
This is my fourth computer from PC Specialist. In terms of build quality, their machines are excellent. There is a small problem with the webcam, which I am trying to sort out. It could be a Windows issue. Don't let that put you off, my older computers ran for years without any issues.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,912 reviews