Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 2,870 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 17th September 2025

797

Anonymous

Anonymous // 01/01/2019

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English

“Great fast service”

Helpful Report

Posted 4 weeks ago

Thank you so much for your wonderful feedback, Sharon! We're pleased to hear that you're happy with our service. Your satisfaction is our top priority, and we can't wait to assist you again in the future!

Posted 4 weeks ago

“Excellent service and great products. Keep me up to date with all processes and the products we're wrapped so nicely.”

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Posted 4 weeks ago

Thank you so much for your kind words, Cheryl! We're delighted to hear that you enjoyed our service and the presentation of your products. Your feedback truly brightens our day!

Posted 4 weeks ago

“Design came printed not in the centre and was wonky but good design and glass quality just wish the writing was centred :)”

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Posted 4 weeks ago

“Absolutely lovely to deal with. Fast shipping, quality products”

Personalised Favours 5 star review on 21st August 2025

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Posted 4 weeks ago

Thank you so much for your lovely review, Amanda! We're delighted to hear that you had a great experience with us, from fast shipping to the quality of our products. Your kind words mean a lot to us, and we can’t wait to serve you again!

Posted 4 weeks ago

“Received the product on time and the person I gave it to loved it. Love how it was wrapped so neatly and the product is amazing. Would definitely recommend this site for anything that is personalized.”

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Posted 4 weeks ago

“The item I ordered has changed in design and I don't feel it looks as good as ones I had previously ordered.”

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Posted 4 weeks ago

“The beer mug is really nice and good quality, the engaging looks so good. Im sure my dad will love it for Father's Day. This is the second item I've brought, and the quality is great. It’s easy to order and quick delivery. I will certainly be purchasing more items in the future and thoroughly recommend Personalised Favourites.”

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Posted 4 weeks ago

Thank you so much for your fantastic review, Rachael! We're thrilled to hear that you love the beer mug and found the whole ordering process a breeze. Your trust in us for your gifts means everything, and we can’t wait to help you with more personalised items in the future!

Posted 4 weeks ago

“Ordered a candle for a baptism and it was so easy to design and order!”

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Posted 4 weeks ago

Thank you so much for your wonderful review, S! We're thrilled to hear that you found the design and ordering process easy. Your satisfaction means the world to us!

Posted 4 weeks ago

“My transaction was very smooth and the customer service was very professional and helpful.”

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Posted 4 weeks ago

Thank you so much for your kind words, Elizabeth! We're pleased to hear that your transaction went smoothly and that our customer service impressed you. We truly appreciate your feedback and look forward to assisting you again in the future!

Posted 4 weeks ago

“The order process was simple and quick, delivery was super fast (3 days after ordering) and the finish and quality was excellent. Thank you so much! Highly recommend”

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Posted 4 weeks ago

Thank you so much for taking the time to leave an excellent rating and for your recommendation. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 4 weeks ago

“Beautiful quality product, fast delivery. Highly recommend.”

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Posted 4 weeks ago

Hi Angela, Thank you so much for your kind words and recommendation! We're so glad to hear that you are happy with the products and services.

Posted 4 weeks ago

“Have brought many things from here, great customer service and quick delivery. Highly recommend”

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Posted 4 weeks ago

Thank you for your lovely feedback, Claire! We're so glad to hear that you’re happy with your purchase and that it arrived promptly. It’s always a pleasure to know that our products meet your expectations.

Posted 4 weeks ago

“The personalised mug I purchased for a 30th birthday gift came exactly as ordered, arrived quickly and with excellent packaging and presentation. Thanks to the team for helping make a birthday special! :)”

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Posted 4 weeks ago

Thank you so much for your review, Sharai! We're pleased to hear that the personalised mug met your expectations and helped make the birthday special. Your kind words mean a lot to us, and we're grateful for your support!

Posted 4 weeks ago

“Have ordered a few times from this store for special occasions the recipients have always been.very pleased with the personalised gifts.”

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Posted 4 weeks ago

Thank you so much for taking the time to leave an excellent rating and to hear the recipients are always happy with their gifts. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊

Posted 4 weeks ago

“Hi Mel thank all the staff for me your attention to a perfect gift along with an efficient and speedy delivery within a week i would highly recommend you to all those who are looking for a similar gift.”

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Posted 1 month ago

“Communication was great and the glass was deigned exactly as I had asked for. Delivery was very fast and arrived in great condition. I highly recommend.”

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Posted 1 month ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 1 month ago

“Very happy with gift and delivery”

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Posted 1 month ago

Hi Ann, Thank you so much for your feedback! We're so glad to hear that you are happy with the products and services.

Posted 1 month ago

“The engraving was just as I had requested - so pleased with the look on the lid of the jewellery box. Thankyou.”

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Posted 1 month ago

Thank you so much for your lovely review, Miriam! We're so pleased to hear that the engraving turned out exactly as you requested and that you're happy with the jewellery box. Your satisfaction truly brings us joy!

Posted 1 month ago

“Absolutely love the Silver Heart Jewellery Keepsake Box and it was beautifully engraved”

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Posted 1 month ago

Thank you so much for your wonderful review, Danielle! We're delighted to hear that you absolutely love the Silver Heart Jewellery Keepsake Box and the engraving. It truly means a lot to us to know our products resonate with our customers.

Posted 1 month ago

“I couldn't be happier with the product and service I have received from Personalised Favours! At first I was a little nervous completing the order online however after touching base with them via email, I realised I had personal attention and care to the job and they assisted me in the process. It was SO EASY! They arrrived quickly, within a very reasonable timeframe for job completion. And... THEY LOOK FANTASTIC! Thanks team!”

Personalised Favours 5 star review on 17th August 2025

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Posted 1 month ago

Thank you for your lovely feedback, Megan! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.

Posted 1 month ago

Personalised Favours is rated 4.9 based on 2,870 reviews