Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 4,151 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 4,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Personalised Favours 5 star review on 31st October 2026

837

Anonymous

Anonymous // 01/01/2019

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“I think the writing should be in black because I can hardly see it on the glass”

Helpful Report

Posted 1 month ago

Hi Lynette, Thank you for your feedback! We’re sorry to hear that the writing wasn’t as visible on the glass as you had hoped. We really appreciate you taking the time to share your suggestion about using black lettering, and we’ll be sure to pass your feedback on to our team. Thanks & regards, PF Team x

Posted 4 weeks ago

“Easy to order from. Simple, straightforward and prompt.”

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Posted 1 month ago

Thank you so much for your lovely feedback, Suzanne! 😊

Posted 1 month ago

“Great online customer service, quick responses. Product looks great quality for the price which was very reasonable”

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Posted 1 month ago

Hi Kerryn, Thank you so much for your lovely review! We’re thrilled to hear you were happy with our customer service and quick responses, and that you found the product to be great quality for the price. We truly appreciate your support. Thanks & regards, PF Team x

Posted 1 month ago

“Second time I have ordered personalised gifts and both times I have been delighted with the result great service great quality I will definitely be buying again and recommending you guys to friends and family thank you for looking after me”

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Posted 1 month ago

Hi Jill, Thank you for taking the time to share your wonderful feedback! We’re so happy to hear that you’ve been delighted with your personalised gifts both times. It means so much to know you’ve been happy with our service and quality, and we truly appreciate your kind words, repeat support, and recommendations to your friends and family. Thanks & regards, PF Team x

Posted 1 month ago

“The quality of product and the customer service was fantastic. In addition to that, the delivery time for our order exceeded the promised timeframe. Would definitely recommend!”

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Posted 1 month ago

Hi Kym, Thank you so much for your lovely review. We're glad you were happy with the quality and service, and we’re sorry the delivery time took longer than expected. We appreciate your recommendation. Thanks & regards, Team Personalised Favours

Posted 1 month ago

“The bunny was cute and the personalised little dress was lovely but it was meant for a gift and I felt it was very poorly presented. It came in what looked like a used plastic bag, I wasn’t quite sure what to do with it and was a little disappointed in that.”

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Posted 1 month ago

So glad you liked the bunny and dress! I’m really sorry about the packaging, especially as it was a gift. I'll make sure to forward your feedback to our management. Thanks for letting us know!

Posted 1 month ago

“The company were great to deal with. Kept me updated all the way to delivery. Great service.”

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Posted 1 month ago

Hi Colin, Thank you so much for your lovely review! We’re delighted to hear you had a great experience with our team and appreciated the updates throughout the process. We truly appreciate your support. Thanks & regards, PF Team x

Posted 1 month ago

“Absolutely perfect.”

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Posted 1 month ago

Hi Roslyn, We’re so pleased to hear your order was absolutely perfect! It means a lot to know you’re happy with your purchase, and we truly appreciate your support. Thanks & regards, PF Team x

Posted 1 month ago

“Very happy with the quality and service not to mention the "not too cheesy " messages to choose from.”

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Posted 1 month ago

Hi Carolyn, Thank you so much for your lovely review! We’re thrilled to hear you were happy with the quality and service, and we’re glad you enjoyed our selection of messages. We love hearing that they hit the right balance. Thanks & regards, PF Team x

Posted 1 month ago

“Great service and friendly staff”

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Posted 1 month ago

Thank you so much for your lovely feedback, Graham! 😊

Posted 1 month ago

“It was perfect. Exactly what I expected.”

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Posted 1 month ago

Thank you for your lovely feedback, Rosanne! We're so glad to hear that the item turned out exactly as you wanted. We appreciate your support and look forward to serving you again soon!

Posted 1 month ago

“I haven’t used the usb yet but the engraving is absolutely gorgeous and the process of design was super easy with the perfect amount of back and forth to ensure I got want I needed for the gift 🥰”

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Posted 1 month ago

Thank you so much for sharing your experience. We’re pleased to hear that you are happy with the product you have received from us. 😊

Posted 1 month ago

“Great service and product is great”

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Posted 1 month ago

Hi Karen, Thank you so much for your lovely review! We’re so glad to hear you were happy with both our service and the product. We truly appreciate your support. Thanks & regards, PF Team x

Posted 1 month ago

“We bought this for our grandson to celebrate his confirmation. He absolutely loves it! It arrived quickly and is beautifully made. I would recommend it to anyone and will be using this company in the future. 10 out of 10 !”

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Posted 1 month ago

Thank you so much for your lovely feedback, Jacqueline! 😊 We’re so happy to hear your grandson loved it, and we really appreciate your kind words and recommendation. xx

Posted 1 month ago

“I odered the Natural Pine Wine and Champagne Box for an anniversary and It looks lovely. It was so easy to order and the writing on the front looks lovely. I was very pleased with this purchase as it was very hassle free and reasonably quick delivery as well. Its Lovely and I am very pleased I ordered it.”

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Posted 1 month ago

Thank you so much for your lovely feedback, Kathleen! 😊 We’re so glad you’re happy with your order and had a great experience ordering with us. We really appreciate your support! xx

Posted 1 month ago

“Fabulous, genuine service that is difficult to find these days!”

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Posted 1 month ago

Hi Monique, Thank you so much for your kind words! We’re so pleased to hear you experienced the genuine and personalised service we strive to provide. Your support truly means a lot to our team. Thanks & regards, PF Team x

Posted 1 month ago

“Amazing! Could not ask for better service or finished product. Took less then a week for the goods to arrive to regional QLD. Was given proofs to look at before final product was done. Was able to ask questions and got answers so quickly. So happy will be using these guys again!”

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Posted 1 month ago

Hi Nicole, Thank you so much for your amazing review! We’re absolutely thrilled to hear you were so happy with both the finished product and our service. It’s wonderful to know your order arrived so quickly and that you found the proofing process and communication helpful. We truly appreciate your support and can’t wait to create something special for you again! ❤️ Thanks & regards, PF Team x

Posted 1 month ago

“Absolutely loved the customised artwork! ❤️ The final piece turned out even more beautiful than I expected. The attention to detail was amazing, and everything was made exactly as I wanted. You can really tell how much care went into creating it. Highly recommend for anyone looking for a beautiful and personalised gift! ✨”

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Posted 1 month ago

Hi Syeda, Thank you so much for your beautiful review! We’re absolutely delighted to hear that you loved the customised artwork and that the final piece exceeded your expectations. It means so much to know you appreciated the attention to detail and care that went into creating your personalised gift. Thank you for recommending us and for your wonderful support! ✨ Thanks & regards, PF Team x

Posted 1 month ago

“After being scammed by another company I contacted Personalised Favours to supply engraved mugs for our end of rugby season players gift. They were amazing, delivering a fantastic product in a very short turnaround. The customer service was excellent, friendly and easy to work with. The players loved their commemorative mugs. Definitely recommend.”

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Posted 1 month ago

Thank you so much for your kind words, Micaela! We’re pleased to hear that you and the players are happy with the mugs you ordered from us, and it arrived quickly. We appreciate your recommendation. 😊

Posted 1 month ago

“The communication from Personalised Favours was great and very much appreciated to resolve an address issue that popped up causing a non delivery by Aramex. Many thanks to you all for the support .”

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Posted 1 month ago

Hi Brenda, Thank you so much for your kind review! We’re glad we could assist with the address issue and help work through the delivery problem. We really appreciate your patience and are so pleased our communication and support were helpful. We value your feedback, and we look forward to helping you with your next occasion. Thanks & regards, PF Team x

Posted 1 month ago

Personalised Favours is rated 4.9 based on 4,151 reviews