Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 27,735 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 27,735 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zero complaints so far. I was skeptical when I first signed up thinking I was going to have to fight them over every little thing. Just the opposite. Very pleased so far.”

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Posted 1 day ago

“Pets Best has always been fair with my invoice payments, I am really happy with this company”

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Posted 2 days ago

“Love the efficiency and ease of Pets Best.”

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Posted 2 days ago

“I am a member of Pets Best and have had no issue. I have had a good experience and hope others do as well.”

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Posted 2 days ago

“very unhappy about a claim that denied that they paid for weeks eariler for the same procedure. My kitten had to have all her teeth extracted. The paid 90% for extractions and anesthesia. The second procedure was exactly the same and they denied it. She would have died with out the procedure. My vet clinic wrote several letters about the claims but it seems like no one read them.”

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Posted 2 days ago

“Pets Best Health insurance is a great company. After shopping around for pet insurance, I found their rates to be reasonable. Filing a claim is so simple and they respond in a timely manner. The documents received regarding the payout for your claim is also very detailed and easy to understand. Plus they offer direct deposit, which is so convenient. My puppy was diagnosed with cancer and not having to worry about a complicated claims process has made this difficult situation easier to handle. I have recommended Pets Best to all of my friends. Thanks Pets Best!”

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Posted 2 days ago

“The BEST pet insurance!”

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Posted 2 days ago

“Rates are reasonable compared with other pet insurance companies and they process claims quickly.”

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Posted 2 days ago

“For my premium for a 2 year old dog $10460 I have the wellness package as well low deductible and 90% repayment. For a $450 vet bill all of his shots were expired, got those, blood draw, fecal test. AP $450 dollar vet bill i get $120 dollars. What a joke”

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Posted 2 days ago

“So easy to file a claim and it is usually settled very quickly.”

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Posted 2 days ago

“The claims take a very long time to process.”

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Posted 2 days ago

“Thank goodness I have Pets Best Pet Insurance. Takes awhile to submit claims but at least quite a few things for my pet are paid”

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Posted 2 days ago

“Very quick reimbursement for our first claim. Less than twoo weeks. Keep up the good work.”

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Posted 2 days ago

“This has been such a emotional, heavy month, thank you for being so easy and straight forward with the claims I submitted. I honestly told everyone I know how great Pets Best has been.”

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Posted 2 days ago

“I am very happy with my experience with Pets Best. The insurance gives me peace of mind over my dog and cats health.”

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Posted 3 days ago

“Excellent service”

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Posted 3 days ago

“Easy and quick process”

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Posted 3 days ago

“Provides quick and comprehensive explanation of benefits to claims. Easy to get in contact with customer support.”

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Posted 3 days ago

“Tremendous help in being able to provide the extensive care required to treat my best friend's cancer condition to extend his life. Highly recommend Pets Best Health Insurance.”

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Posted 3 days ago

“Claims are processed in a timely manner. Website is easy to use.”

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Posted 3 days ago

Pets Best Insurance is rated 4.3 based on 27,735 reviews