Login
Start Free Trial Are you a business?? Click Here

Pets Best Insurance Reviews

4.3 Rating 27,735 Reviews
80 %
of reviewers recommend Pets Best Insurance
4.3
Based on 27,735 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Pets Best Insurance Reviews

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Anonymous
Anonymous  // 01/01/2019
Zero complaints so far. I was skeptical when I first signed up thinking I was going to have to fight them over every little thing. Just the opposite. Very pleased so far.
Helpful Report
Posted 1 day ago
Pets Best has always been fair with my invoice payments, I am really happy with this company
Helpful Report
Posted 2 days ago
Love the efficiency and ease of Pets Best.
Helpful Report
Posted 2 days ago
I am a member of Pets Best and have had no issue. I have had a good experience and hope others do as well.
Helpful Report
Posted 2 days ago
very unhappy about a claim that denied that they paid for weeks eariler for the same procedure. My kitten had to have all her teeth extracted. The paid 90% for extractions and anesthesia. The second procedure was exactly the same and they denied it. She would have died with out the procedure. My vet clinic wrote several letters about the claims but it seems like no one read them.
Helpful Report
Posted 2 days ago
Pets Best Health insurance is a great company. After shopping around for pet insurance, I found their rates to be reasonable. Filing a claim is so simple and they respond in a timely manner. The documents received regarding the payout for your claim is also very detailed and easy to understand. Plus they offer direct deposit, which is so convenient. My puppy was diagnosed with cancer and not having to worry about a complicated claims process has made this difficult situation easier to handle. I have recommended Pets Best to all of my friends. Thanks Pets Best!
Helpful Report
Posted 2 days ago
The BEST pet insurance!
Helpful Report
Posted 2 days ago
Rates are reasonable compared with other pet insurance companies and they process claims quickly.
Helpful Report
Posted 2 days ago
For my premium for a 2 year old dog $10460 I have the wellness package as well low deductible and 90% repayment. For a $450 vet bill all of his shots were expired, got those, blood draw, fecal test. AP $450 dollar vet bill i get $120 dollars. What a joke
Helpful Report
Posted 2 days ago
So easy to file a claim and it is usually settled very quickly.
Helpful Report
Posted 2 days ago
The claims take a very long time to process.
Helpful Report
Posted 2 days ago
Thank goodness I have Pets Best Pet Insurance. Takes awhile to submit claims but at least quite a few things for my pet are paid
Helpful Report
Posted 2 days ago
Very quick reimbursement for our first claim. Less than twoo weeks. Keep up the good work.
Helpful Report
Posted 2 days ago
This has been such a emotional, heavy month, thank you for being so easy and straight forward with the claims I submitted. I honestly told everyone I know how great Pets Best has been.
Helpful Report
Posted 2 days ago
I am very happy with my experience with Pets Best. The insurance gives me peace of mind over my dog and cats health.
Helpful Report
Posted 3 days ago
Excellent service
Helpful Report
Posted 3 days ago
Easy and quick process
Helpful Report
Posted 3 days ago
Provides quick and comprehensive explanation of benefits to claims. Easy to get in contact with customer support.
Helpful Report
Posted 3 days ago
Tremendous help in being able to provide the extensive care required to treat my best friend's cancer condition to extend his life. Highly recommend Pets Best Health Insurance.
Helpful Report
Posted 3 days ago
Claims are processed in a timely manner. Website is easy to use.
Helpful Report
Posted 3 days ago
Pets Best Insurance is rated 4.3 based on 27,735 reviews