Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 28,351 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 28,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

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“I recommend PetsBest to everyone; the one and only thing I always tell them is claims can take 3-4 weeks to be actually reimbursed, but otherwise it’s great coverage for a great cost.”

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Posted 2 days ago

“The process is simple, no hidden words. Great to work with PetsBest.”

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Posted 2 days ago

“Claims take to long to get paid”

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Posted 2 days ago

“Just received my reimbursement for my cat's emergency visit. THANK YOU SO MUCH. Still pleased after all these years with you.”

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Posted 2 days ago

“Not worth it for me I spent 800 dollars and I receive. 89 dollars no it dosent work. Sorry”

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Posted 2 days ago

“Pets Best is great - they are clear and quick with claims and refunds! I love having the wellness coverage options.”

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Posted 2 days ago

“Very quick and efficient reimbursement process”

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Posted 2 days ago

“Claims have been super easy to file and the money gets deposited right into my account. Turn around for reimbursement has been quick and the EOB is easy to understand.”

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Posted 2 days ago

“Pets Best used to be the best,affordable insurance. Costs have increased substantially, and reimbursemnent for legitimate health wellness has decreased substantially.”

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Posted 2 days ago

“Everything about Pets Best is simple, straightforward, and user-friendly. It's difficult to struggle with the health of your pet and the high cost of veterinary services, but Pets Best makes it easy to file a claim and understand how the claim was taken care of. Pets Best is something I would recommend to anyone with a beloved pet.”

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Posted 2 days ago

“With insurance we can go to the vet with confidence that whatever it takes to help our sweet dog, we can do it! You just have to pay ahead and wait for reimbursement, which did not take too long.”

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Posted 2 days ago

“Easy to submit claims, but there are so many restrictions on what is covered.”

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Posted 2 days ago

“Easy and fast reimbursement, love the app..makes all so easy!”

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Posted 2 days ago

“Like all insurance companies, Pets Best looks for questionable reasons to deny claims. They are slow in processing claims, and only to then tell you why they're denying it. I'm not getting my money's worth. (BTW, this survey is silly; I'm reviewing whether or not I was satisfied with how they paid my claims, not whether some item was delivered to me.)”

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Posted 2 days ago

“Slow to process claims but eventually covered.”

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Posted 2 days ago

“I sent my claim in, and they returned it at the a lot of time that they had said I understood the explanation of benefits”

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Posted 2 days ago

“Pets best is a great option for pet insurance. They are easy to work with when making claims and they seem to offer the most comprehensive coverage.”

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Posted 2 days ago

“It is my first time raising a dog from puppyhood. I knew I should have insurance. I read everything on line about pet insurances, I decided on Pets Best. It has been one of the smartest choices I have made. At the beginning of Bella's 2nd year she was diagnosed with Addison's disease. She (female black lab mix) is now 3and a half, on daily medication and monthly shots and doing very well. I could 't have afforded her care without Pets Best help. I tell all my friends how happy I am with the choice I made.”

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Posted 3 days ago

“Pets Best is reliable and delivers results quickly. So far I have not had an emergency , but for wellness my claims are honored quickly.”

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Posted 3 days ago

“I have had PetsBest for 2 years now, and they are wonderful! Their customer service and helpful representatives are awesome. Very friendly and helpful. These days, customer service to me means you run a chance of getting super frustrated; however, I have not found any frustration at all dealing with Pets Best. Filing claims is fast and simple; getting reimbursed for items that are covered is also the same. I have referred my friends with fur babies to them.”

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Posted 3 days ago

Pets Best Insurance is rated 4.3 based on 28,351 reviews