Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,802 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only have Pets Best for a little under a month, but the claims process, the ease of explanation of benefits for reimbursement, and the speed of service has been phenomenal. Highly recommend l.”

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Posted 9 months ago

“This insurance has been a lifesaver for us and our cats. Thank you for all of your help!”

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Posted 9 months ago

“Anonymous: Fast review and response to my dogs claim.”

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Posted 9 months ago

“Pets Best has been great about handling my recent insurance claims.”

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Posted 9 months ago

“It was easy to process our claim for the emergency vet visits for our dogs. Pet's Best reqponded quickly and the explaination of benefits was easy to understand.”

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Posted 9 months ago

“I have always received outstanding assistance and support from Pets Best Insurance. They have consistently and patiently answered my questions and addressed my concerns with kind understandung and respect .”

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Posted 9 months ago

“When I first got my French Bulldog puppy I had two veterinarians recommend that I get pet insurance. I went with Pets Best due to their reviews. They have been great. I highly recommend Pets Best.”

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Posted 9 months ago

“I was surprised on how much they paid for my dogs bill.”

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Posted 9 months ago

“I have had Pets Best for a number of years. Their prices for plans is fair. I send a claim by email, and it is resolved pretty quickly.”

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Posted 9 months ago

“we've had this insurance for a total of 5 months and have submitted numerous claims, some of which the vet deemed very serious only to have the claim denied, yes they did help with 1 or 2 but for the majority no help. I personally will not re-up again.”

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Posted 9 months ago

“I’ve had pet insurance for 2 years and this was the first time I had to use it. The process was easy, straightforward, and quick. I’m grateful at their efficiency because this added little stress on top of a stressful situation.”

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Posted 9 months ago

“Took me 5 submission of receipts to learn that neutering wasn't covered under the wellness plan. Our spay for our other puppy was covered two years ago and was unaware of this change in policy. Plan to cancel my policy as frankly it's not worth the hassle for what little is covered.”

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Posted 9 months ago

“I am so thankful we purchased Pets Best Insurance for our pup. We have had several unexpected illnesses over the years and they have been a great help. Our policy is outlined well, but if I have any questions, they have been able to answer my questions quickly. Thank you!”

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Posted 9 months ago

“just started with insurance....so far, so good....customer service is excellent !”

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Posted 9 months ago

“After filing my first claim , Pet Best processed the claims in a timely manner . After meeting my deductible reimbursements were quickly made.”

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Posted 9 months ago

“They have been fantastic with my older pups medical needs. Highly recommend!”

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Posted 9 months ago

“We have been very happy with Pets Best Health Insurance for our 1 year old cockapoo. The claim process has been very easy and our reimbursements have been quick too. Highly recommend!”

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Posted 9 months ago

“Thank you for your providing this service.”

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Posted 9 months ago

“Getting pet insurance through Pets Best was a great decision! After two instances of our cat having costly vet bills, it has been more than worth it. Claims have been easy to submit and have been processed relativley quickly.”

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Posted 9 months ago

“I really have never have a problem with this ins. company”

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Posted 9 months ago

Pets Best Insurance is rated 4.3 based on 29,802 reviews