Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,691 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,691 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a PetsBest customer for a few years now. They are doing a good job at processing claims quickly and thoroughly. Best value that I can find for pet insurance. I highly recommend.”

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Posted 1 year ago

“Your company is the best with easy access to filing claims and great cutomer service”

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Posted 1 year ago

“When I needed help with process of submitting a claim, they were so helpful and clarified all my questions and concerns.”

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Posted 1 year ago

“Always have made good on their promises! I'd have had to pull from my 401k if it wasn't for them!”

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Posted 1 year ago

“Such an easy claim submission process!”

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Posted 1 year ago

“Easy to file a claim and is processed promptly.”

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Posted 1 year ago

“Love this company. Fast easy turn around in repayments”

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Posted 1 year ago

“Pets best has never let me down. I’ve had it for years. This year alone I’ve saved over 12,000$. There’s nothing worse than worrying about paying for vet bills while your pet is suffering. I highly recommend and will never go without it!”

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Posted 1 year ago

Hi Theresa, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! - KC

Posted 1 year ago

“Great company!”

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Posted 1 year ago

“I recently submitted a claim for my dog’s surgery. It was very easy to submit the claim and I received payment in a reasonable amount of time. I am also happy with the coverage amount.”

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Posted 1 year ago

“Expensive premium but I have had no issues with claims & coverage, grateful to have some peace of mind with vet bills.”

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Posted 1 year ago

“Quickly resolves claims, good value for the cost, never had any problems.”

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Posted 1 year ago

Hi Cameron, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -TH

Posted 1 year ago

“They will double your premium after the first year. Scummy.”

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Posted 1 year ago

“Claims are easy to submit and are processed quickly. It makes care for unexpected illnesses affordable.”

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Posted 1 year ago

Hi Amy, thank you so much for sharing your experience. We are so glad to hear how Pets Best has positively impacted your pet’s life. Thank you for choosing Pets Best to protect your pet! -TH

Posted 1 year ago

“Great coverage and quick claim payment”

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Posted 1 year ago

“Always satisfied with the response to my claims!”

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Posted 1 year ago

“Responsive. Appreciate the service.”

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Posted 1 year ago

Hi Sandra, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -TH

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I don’t know what I would do without Pets Best. My baby was diagnosed with cancer, and they made it possible for me to keep fighting for my baby. Reimbursement is quick and they are so easy to reach if you have any questions. I have told so many friends about getting an insurance with them. Highly recommend!!!”

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Posted 1 year ago

Hi Colleen, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! -TH

Posted 1 year ago

“prompt reliable claim process”

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Posted 1 year ago

Pets Best Insurance is rated 4.3 based on 30,691 reviews