Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.30

4.3 Rating 28,897 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 28,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using the insurance, I will review with Comments later. So far so good.”

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Posted 8 months ago

“Easy to process claims”

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Posted 8 months ago

“easy to work with. good explinations as to why or why not payment”

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Posted 8 months ago

“I would like to thank you for helping me through the rough times with my Lady she is very special to me y'all are a good company to have at my side. Thanks 🙏”

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Posted 8 months ago

“I am very pleased with Pets Best overall however I was disappointed that my policy did not cover the cost of basic cremation when our dog recently died. We had to euthanize a dog recently also and that cost was covered.”

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Posted 8 months ago

“Pet's Best is a very good pet insurance company. Claims are easy to submit and they are paid according to the contract. I have an older dog with some new issues, but Pet's Best has not abandoned us (although my premiums increased by a third). For us, it's still the best option. It is disappointing that Pet's Best and other companies do not cover Apoquel. The need for it is so common amount dogs during the pollen season that it should be part of wellness care.”

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Posted 8 months ago

“This insurance has helped me a lot and my dog through his acl surgery. I did lose my job but still kept this insurance, hoping it doesn’t go up by much. The only complaint I have is how long it takes to get the refund.”

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Posted 8 months ago

“Good pet insurance, prompt payment. I am very concerned with rising premiums”

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Posted 8 months ago

“Amazing quick service I submitted my receipt and received reimbursement within the week”

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Posted 8 months ago

“i have no major complaints about the health insurance provided more about the deductibles. It would be nice if their was a "family" deductible instead of only individual ones. even if that would raise the monthly cost more it would be helpful for multi pet households like mine.”

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Posted 8 months ago

“Great response time, just to bad the price goes up as much as it does each year.”

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Posted 8 months ago

Author didn't leave any comments.

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Posted 8 months ago

“The best pet insurance! No issues with claims. Would be 5 stars, but I'm not thrilled with having to pay $1,200 of a $1,000 deductible, but still worth it.”

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Posted 8 months ago

“I filed a claim by mail on October and heard from Pets Best in November. I received my checks December 15. I will be submiting more dates in the near future. Thanks”

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Posted 8 months ago

“A bit surprised on the co-pay amounts but satisfied nonetheless.”

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Posted 8 months ago

“For starters, my last name is incorrectly spelled and I have asked to rectify this with no avail.”

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Posted 8 months ago

“Quick and easy claim process.”

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Posted 8 months ago

“I recently submitted a claim...it was easy and Pets Best responded quickly.”

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Posted 8 months ago

“Overall emergency coverage was excellent this past year. Bought the wellness coverage again , even though premium increased. Purchased a week before due date. Vet scheduled the annual and I submitted the claim, only to be told by Pet’s Best that it was not covered since it was not a year past the last wellness visit so I learned the hard way that Pet’s Best Wellness coverage bases its reimbursement on its dates, not the vet’s dates.”

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Posted 8 months ago

“I am glad to have insurance for my babies. It definitely helps for unexpected illnesses or injuries.”

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Posted 8 months ago

Pets Best Insurance is rated 4.3 based on 28,897 reviews