Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,676 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I submitted my first claim and it went very smooth. I received my refund check.”

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Posted 10 months ago

“My most recent claim was handled swiftly with an excellent explanation of benefits. They are the best!”

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Posted 10 months ago

“I am very happy with Pets Best insurance. Claims are reviewed and reimbursed promptly, and the app is easy to navigate. We’ve had coverage for our 10-year old since she was a healthy puppy, and I’m thankful that she’s been covered, especially these last few years when she developed some health issues that require medication and ultrasounds regularly. The quarterly insurance costs are manageable and the coverage gives me peace of mind. I highly recommend Pets Best, and I urge pet parents to get it.”

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Posted 10 months ago

“I love how simple the process is when choosing the best plan and also how each plan is broken down with what is and isn't covered. Now I don't have to wonder and there won't be any surprises. I am so happy I found this insurance.”

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Posted 10 months ago

“Thank you for everything . So happy I have this insurance .”

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Posted 10 months ago

“Took just a few weeks to get my claim resolved. I submitted my receipt and supplied vet info and Pets Best did the rest. Very easy process and was reimbursed exactly what I expected.”

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Posted 10 months ago

“Pets Best has been there for us and our dog rescue for four years. I am so glad we signed up when he was a puppy as he unfortunatley has had so many health issues especially related to skin allergies.”

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Posted 10 months ago

“Pets Best, is just that. The Best! No fuss, no muss!”

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Posted 10 months ago

“Easy to file claim and quick response and pay”

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Posted 10 months ago

“Absolutely amazing turnaround without any tedious paperwork or fighting. Thank you for being there for my babies!”

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Posted 10 months ago

“I was please with the quick reimbursement”

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Posted 10 months ago

“Submitting a claim was simple, and I received reimbursement as agreed. Thanks!”

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Posted 10 months ago

“Pet's Best has been a reliable partner for my dog's health care needs. Coverage is easy to understand, and its products are a solid value. Very convenient process to submit claims and receive payments. Customer service has always been helpful.”

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Posted 10 months ago

Hi Jobert, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! - KC

Posted 10 months ago

“I appreciate the fast processing ofclaims.”

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Posted 10 months ago

“So far pretty good”

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Posted 10 months ago

“I have paid for insurance for my Dog for the last 3 years and sometimes you don't even cover everything? What's the point of having insurance if you don't cover everything, even if it is a little bit.. Also, my plan went up without having knowledge about that and your still not covering everything or even a little bit.. Isn't that the point of insurance is to cover the majority of vets appointments and check ups? My Pet got a few vaccines equalling up to $70dollars and you didn't even cover any of that.. which you definitely should have covered something, especially since you are charging me more.”

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Posted 10 months ago

“Quick reviewal and responses on claims”

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Posted 10 months ago

“Was hard at first because they didn’t understand there was “not” a stomach issue so they would not pay because they deemed it as a previous illness. Now past the first couple months they have been fantastic and reimburse very quickly. It’s a learning curve to submit, however, it’s actually very simple in the end once you learn what paperwork you need as well as how and where to submit correctly. It’s a breeze now. Takes me about a minute to submit and they email you a response that they have received your claim within 2-3 minutes! I have received prescription reimbursement in as little as two days and just received a vet reimbursement in 3 days! If you have any questions they are a phone call away and they do answer their phones and all have been English speaking. What a pleasure😁”

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Posted 10 months ago

Hi David, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family! - KC

Posted 10 months ago

“Outstanding, very efficient, processed claims incredibly fast,, and customer service on phone was tremendous!!!”

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Posted 10 months ago

Hi John, we are SO thrilled to hear about your positive experience. Thank you for sharing it with us. We are happy to have you as part of our Pets Best family! - KC

Posted 10 months ago

“Most claims are processed quickly and they are easy to work with. I also like that you can choose from a variety of deductibles and copays”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 30,676 reviews