Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,073 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and helpful sale person. Phone fixed for decent price. Happy with the overall”

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“Fair dinkum knowledge behind well priced, accurately described products. I'll be back!”

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“Prompt delivery. Very happy with the product.”

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“Please do not use TOLL in the future as i havn't received the phone yet. i haveing issuses with TOLL regarding the delivery.”

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“Good customer service, fast repairs”

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(Reservoir) -

“Great prices and delivery was within 5 business days.”

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“Wrong charger was sent with phone.”

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“Good for first time experience satisfied customer”

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(Reservoir) -

“Great price for product,delivery only took three days. Only complaint is that the cord for recharging was the wrong size for Samsung 8 mobile. Someone packed the smaller size,so I had to purchase the correct one.”

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“I purchased an iPhone7 and had some problems. I contacted phonebot to report the problem and was told to bring the phone back. I did what was asked and they swapped it. I’m not real keen on pink but the phone works. So I gave them 4 stars Peter Coffey”

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“Good phone, good delivery and website easy to order form. Only problem was that after we ordered and paid we were informed several days later that they did not have the colour we ordered and we had to go with another option.”

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“Polite helpful assistance in store.”

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“Great reception. Value for money”

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“A Good Service from Phonebot however Toll missed a delivery to my home and did NOT leave a card...........Had to request a second pickup”

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“Good customer service, fast delivery and reasonable prices.”

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“Shipping was quick. More details about the quality of the phone should have been shown in photos.”

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“Parcel still to come, purchase and comms with distributer pretty good. Thanks”

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“Great service friendly staff l will definitely be back. Thanks guys”

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“I am not happy with the Way technical glitch,when payment went through but order status showed cancelled, was handle by Phonebot. As I require to call multiple times to update Phonebot however once issue fixed, delivery process was efficient. Also, happy with product too. So overall good rating.”

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“Great service, easy to use website.”

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Phonebot is rated 4.6 based on 4,073 reviews