Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,716 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described”

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“Got a great deal on an sd card. Posted quickly.”

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“Good customer service.”

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“They know their business, are very good to deal with and have good stock at fair pricing but sometimes being busy means a bit of a delay.”

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“Quick postage, easy and efficient.”

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“Awesome phone fast postage however was sent the wrong charge cable, tried to call and couldn’t get through. Sent message no reply. Customer support could be better but would still shop here again :)”

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Hello Kirstie, Apologies for the inconvenience and the hassle. We'll be sending out another cable your way soon and will notify you with the tracking details once it is dispatched! Kind regards, Team PB!

“value for money, just a gliche with your computer answer were it input incorrect address. Something that needs sorting out, it required to call a number of times (unavailable) & then finally got onto a person to change, also note that my surname is van den Brink, which you computer also changed, there was no way the info could be changed from our side”

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“There is no update on where my order is at.”

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“great price and delivery speed. there was a payment problem at my banks end that has since been resolved. the communication was a little bit slow and phone call went straight to voicemail but happy with the result.”

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“Service so far excellent. Received phone today. Happy with product so far.”

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“Nice and helpful sale person. Phone fixed for decent price. Happy with the overall”

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“Fair dinkum knowledge behind well priced, accurately described products. I'll be back!”

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“Prompt delivery. Very happy with the product.”

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“Please do not use TOLL in the future as i havn't received the phone yet. i haveing issuses with TOLL regarding the delivery.”

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“Good customer service, fast repairs”

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(Reservoir) -

“Great prices and delivery was within 5 business days.”

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“Wrong charger was sent with phone.”

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“Good for first time experience satisfied customer”

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(Reservoir) -

“Great price for product,delivery only took three days. Only complaint is that the cord for recharging was the wrong size for Samsung 8 mobile. Someone packed the smaller size,so I had to purchase the correct one.”

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“I purchased an iPhone7 and had some problems. I contacted phonebot to report the problem and was told to bring the phone back. I did what was asked and they swapped it. I’m not real keen on pink but the phone works. So I gave them 4 stars Peter Coffey”

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Phonebot is rated 4.6 based on 3,716 reviews