Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,993 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good courteous and helpful communication”

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“not about phonebot - was it toll ? who ever the courier , disassembled my front gate ' all they had to do was lift one latch ! and then left it open .. The walk to Fitzroy news agents was ok but Abbotsford PO or Collingwood PO are way closer.”

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“Unfortunately ordered and paid for a phone that did not have even though you advertised it as in stock. We are now down a phone until we find another suitable one. The quality of the phone was important to us so offering a B grade replacement was of little use to us. Add”

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“Quality product at a great price, fast free delivery.”

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“Fast and good service in these troubled times. Purchased iPhone 8 works great”

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“A very easy purchasing process, and have been kept informed of delivery status. Looking forward to seeing the quality of the phone. The price was very competitive.”

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“I am very happy with new phone 7 the service from Phonebot.”

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“Excellent service! The iPhone XR was in as expected condition and delivered within 2.5 business days from time of order. Very satisfied.”

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“Purchased two phones both in immaculate condition! Couldn’t be happier with my purchase.”

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“Good price, fair rating, quick delivery, easy to communicate!”

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“It got to my place in 4 day very happy with the phone I got thank you”

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“Very fast delivery and the phone was perfect”

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“Simple and easy online process with fast delivery.”

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“Extremely happy with my purchase and delivered”

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“I successfully received a full refund when issues in supply were discovered. Phonebot remained professional throughout and I'd be happy to purchase from them in the future, when things settle down globally.”

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“Customer Support and the product is nice”

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“Bought a refurbished A Grade iPhone 7. Awesome phone good price. Delivered in 2 days. Only had 4 days....so far so good.”

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“Very happy with the phone, itself. There were some logistics and communications issues (both customer-facing as well as within the company, itself) that took several weeks and a lot of followup (phone calls, emails and sms) to sort out. However, the communication was always polite and the final resolution was satisfactory.”

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“Really impressed with the quality of device and customer care. 10/10 would recommend.”

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“Dissapointed by the lack of directionand support from the salesman another customer was able to help me. The phone warranty etc is fine”

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Phonebot is rated 4.6 based on 3,993 reviews